Paul Murray Plc Avis 36

I have been prescribed Scholl class 2 support knee high socks for years and been happy with them. I was prescribed a new pair to travel to Australia in December 2025. When I put them on I found them to be longer than usual but the top kept rolling down. A few hours into the flight I took off the right as it was causing so much pain. Shortly afterwards I had to take the left one off as well. The top rolling down made such a tight band around my leg causing considerable pain.
I have emailed the company twice since February when I was back in the UK, both were ignored. Has anyone else found this new shape to be unwearable?

I bought a 4 way nail buffer from my local chemist supplied by you. And it's completely useless all sides are completely smooth. Angry as I paid £3.49 for it. Chemist's beware of ordering these i can't return it as I opened it i have had an email to say they will send a replacement hopefully they will ill update if they do UPDATE. They sent a replacement plus another file good customer service

The customer service is very poor, and the customer is not receiving satisfactory answers when they call.

Paul Murray is always great, customer service team is always very helpful. My rep Dean is always helpful and great to work with and when I ring the customer service team they are also really helpful. Especially Ed Morris, whenever he answers always very happy and also very kind to assist with any questions or queries, has helped me a lot to get images for our business.

Murray's is our main supplier for all Sports/mobility supports and pill dispensers.
Communication and customer service is excellent
Never have any trouble contacting.

Fantastic shopping experience with Paul Murray Plc ..Brought a Mason Pearson brush from them, so worried buying from Amazon incase I'm buying fake items ..Can be a costly mistake since these brushes are quality, ordered 48 hours ago and already delivered...can highly recommend this company for genuine products and amazingly quick delivery...will buy products in the future and absolutely delighted with my new brush!!! Thanks for a perfect shopping experience 😃😃😃😃😃

Our rep Phil is absolutely amazing. Always helpful, polite and nothing is ever too much trouble for him.

A great wide range of products available at great prices.

The Paul Murray Sales representative is a joy to work with. Always professional and never over sells, Phil's knowledge of exactly how much stock our business needs is amazing.
If there is a issue with an order, it is always resolved promptly.

What makes this company different from the rest is the quality of our rep, old school but not that old ( SORRY PHIL ) always ready to help sort a problem out, keeps us upto date with all the new lines etc the sort of service we all used to enjoy before having to deal with all the on-line rubbish, having said that the website is very user friendly and we use it regularly to top up
A great company to deal with.

Excellent Company to work with,
Zero issues in the last 5 years working with them.

Good range of products and always well priced.

Phil is a great rep who is always looking out for my best interests.

We work together to build a larger and more profitable stockholding within my department.

I made an order with Paul Murray via Debenhams marketplace. Debenhams claim my contract is with Murray. The item never arrived (as shown in the tracking). I complained to Murray, more than a week ago and they have not issued a refund which they must do under distance selling legislation.

Phil Colverson is my rep and he is fast and extremely thorough when it comes to helping process orders and offering new deals.
Furthermore the support team are wonderful and have been super reliable.

Great Service, Our rep Lee Hawksworth visits every 4 weeks to check stock, do any merchandising make us aware of new brands and products, he also looks after all our Bayer needs with fantastic promotions and offers.
I would really recommend Murrays to any independent pharmacy they have everything you need to keep your business thriving. Rose Pharmacy, Greenwich

Fantastic company with excellent service. Lee Hawksworth covers our area and is always extremely helpful. No issue too big or small for him. Lee has fantastic product knowledge and will only recommend the brands and items he knows will sell adding great value to business. Our customers enjoy the range of products provided by murrays.

Awful experience ordered via superdrug delivery marketplace. Item was never sent out and awful experience when I tried to query delivery status. Still awaiting a refund.

Nail scissors totally blunt - not fit for cutting even a small fingernail. Lesson learnt, stick to Solingen brand.

I have been promised a replacement pil box several times now. Still no pil box. Very disappointing when the company says it will replace a product and then ignore the problem.

Murrays have some of the best brands available to pharmacies, but what makes them stand apart from the rest are their reps.
Phil Colverson always gives 100%. He is the only rep who takes the time to help organise the store and promote and advertise the products he sells to us. I find myself always spending more money with Murrays than other reps because of his hard work. And it is always a pleasure to see him

We have been using Murrays for over a year now and always have been delighted by outstanding customer service from Phil Colverson our regional representative and the team. We rarely had any issue but if we had Phil was always very prompt to respond and take care of everything at any time of the day. It's a pleasure to be working with this supplier all-round.

The man who covers our area, Phillip Colverson is one of the few people who lives and values the perfect customer service experience. Nothing is ever too small or big for this man. And he always has a smile on his face. This company's products are daily basics for our patients and it's nice to have such wonderful support delivered by someone with rare basic human values. A credit to this company. Fantastic products need a fantastic personality to deliver the service.