Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Awful company to order from. Was somehow signed up for a subscription and I have tried to email to return the item however no one replied to me and there’s no way to cancel it on the website and it’s... Voir plus

Noté 5 sur 5 étoiles

I couldn’t recommend this company more. They are fantastic from their products to their service, they really care about providing excellent quality and helping out in every way they possibly can.... Voir plus

Noté 5 sur 5 étoiles

Really great product and the best customer service . I ordered an Efile, so much better than my original one and really pretty! A month later I ordered some e-file bits that didn't arrive ......... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great communication via email on product dispatching process and brilliant turnaround on my order. I was sceptical of products due to past negative experiences but the dust extractor by muse really... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Grossiste en produits de beauté
  3. Institut de beauté
  4. Magasin de produits de beauté

Écrit par l'entreprise

We are MUSE. Designed by the industry, for the industry. MUSE has been created to support and assist you to be the best beauty industry professional you can be, giving you the equipment, skills and confidence you need to stand out and provide the best service for your clients. Our mission is simple, to empower nail technicians with quality tools and expert training so they can thrive in their beauty businesses. We believe by having access to the best tools, you can create the best work to succeed and run your dream beauty business. We have created a range of professional-grade products and up-to-date training courses with the highest standard educators all around the country. We also offer a welcoming space for growth and learning, helping to educate, inspire and support our customers throughout their beauty career. MUSE is more than a product line; it’s a commitment to helping nail technicians work smarter, feel confident, and grow thriving businesses. Whether you're just starting out or you're an experienced pro, our mission is to provide you with the tools you need to save time, increase efficiency, and deliver exceptional results for your clients.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(24)

8 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Awful company to order from

Awful company to order from. Was somehow signed up for a subscription and I have tried to email to return the item however no one replied to me and there’s no way to cancel it on the website and it’s saying i have the next order in October which is ridiculous so I am going to have to remove my card. I wouldn’t order the efile bits again anyway I ordered them in gold and asked the chat bot if that effects longevity and it said no however they have already tarnished and I have only had them a month! Don’t order from them

3 août 2026
Avis spontané
Noté 2 sur 5 étoiles

Subscription I had not joined

I bought The Carbide Collection which is fine but has tarnished so I would not purchase this particular item again. I have been charged for this again on a subscription which I had not joined up to and have had money taken out of my account and the item is on its way to me again which I did not order or want. Having contacted you twice would someone please contact me to put this right. Many thanks

2 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I couldn’t recommend this company more

I couldn’t recommend this company more. They are fantastic from their products to their service, they really care about providing excellent quality and helping out in every way they possibly can.

If I could give them 10 stars I would!

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Would definitely reorder

Amazing customer service, Royal Mail lost my order and they re sent it out for free promptly. Tools are amazing and also look nice!

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Super quick delivery and well packaged

Super quick delivery and well packaged. An item I ordered had gone out of stock as I ordered just after Xmas and the team messaged me straight away letting me know that they will still be dispatching my order to avoid that being delayed and will then send the liner brush when it’s back in stock and even kindly offered a discount for my next order as an apology.

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic team is so helpful lots off…

Fantastic team is so helpful lots off good tutorials on line to know how to use the products sick good quality and long lasting🤍

12 septembre 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

Thank you so much for the amazing review💕🥰 Tara xxx

Noté 5 sur 5 étoiles

This is my first time ordering from…

This is my first time ordering from MUSE and I’m very impressed with the quality of products. Can’t wait to use my new carbide bits and my free gift of zebra sanding bands was very much appreciated. I’ll definitely be ordering again. Thank you.

26 août 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

We hope you’re loving all of our products🫶🏼Thank you for the amazing review💕 Tara xxx

Noté 5 sur 5 étoiles

Extremely happy with my order

I ordered 3 e-file bits from Muse, the progress of my order was very clear right from when I ordered it and then my order came even faster than it said it was going to. I’m very happy with it and I will continue to purchase my nail supplies from Muse in the future :)

18 août 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

So glad you had an amazing experience with us🫶🏼Thank you for the lovely review💕 Tara xxx

Noté 5 sur 5 étoiles

Professional tools

Professional tools, easy to use and so comfortable in hand 🥰

17 août 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

Thank you for the lovely review💕🫶🏼 Tara xxx

Noté 5 sur 5 étoiles

Brilliant experience

From ordering, to shipping and the quality of my order was first class. I ordered some Efile bits and I will definitely be back for more.

7 août 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

This review is so kind🥰Thank you so much🫶🏼 Tara xxx

Noté 5 sur 5 étoiles

Fast dispatch and great quality

Only recently trained in efile and was shopping for extra bits. Great service, price and quality from Muse 😀 would highly recommend 👍🏻

26 juillet 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

Thank you for the lovely review🥰Hope you’re loving it all💕 Tara xxx

Noté 5 sur 5 étoiles

What can I say…… I purchased the…

What can I say…… I purchased the cuticle loop tool,an absolute game changer for cuticle care, I’m not a nail tech but honestly so good to use,
Thank you Muse for such a wonderful product, fast delivery too,
Happy customer *****

25 juillet 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

This is so amazing to hear🤩Thank you for the wonderful review💕 Tara xxx

Noté 5 sur 5 étoiles

Great experience and products

Really great product and the best customer service .
I ordered an Efile, so much better than my original one and really pretty!
A month later I ordered some e-file bits that didn't arrive ......no problem they sent another set immediately and I had the loveliest apologetic email.
My next buy will be the dust collector
5* and more
Thankyou
Sam .

27 avril 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

So glad you had a great experience🫶🏼Thank you for the lovely review🥰 Tara xxx

Noté 5 sur 5 étoiles

Unbeatable quality and price

Fantastic response to any queries I have had. Quality and price are unmatched. I have used several brands for efiles and efile bits and Muse will be my go-to from here on out.

3 juin 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

This is so lovely to hear🥰Thank you so much💕 Tara xxx

Noté 5 sur 5 étoiles

customer service!

Not only amazing products but the customer service is amazing!! They care so much about customers having a good experience and ensure they make this happen! Cannot fault them at all!
(Products also look so sleek on any set up!!)

2 juin 2025
Avis spontané
Logo de Musefile

Réponse de Musefile

Your kind words mean everything🫶🏼Thanks so
much💕 Tara xxx

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