Awful company to order from. Was somehow signed up for a subscription and I have tried to email to return the item however no one replied to me and there’s no way to cancel it on the website and it’s... Voir plus
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I couldn’t recommend this company more. They are fantastic from their products to their service, they really care about providing excellent quality and helping out in every way they possibly can.... Voir plus
Really great product and the best customer service . I ordered an Efile, so much better than my original one and really pretty! A month later I ordered some e-file bits that didn't arrive ......... Voir plus
L'entreprise a répondu
Great communication via email on product dispatching process and brilliant turnaround on my order. I was sceptical of products due to past negative experiences but the dust extractor by muse really... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits de beauté
- Grossiste en produits de beauté
- Institut de beauté
- Magasin de produits de beauté
Écrit par l'entreprise
We are MUSE. Designed by the industry, for the industry. MUSE has been created to support and assist you to be the best beauty industry professional you can be, giving you the equipment, skills and confidence you need to stand out and provide the best service for your clients. Our mission is simple, to empower nail technicians with quality tools and expert training so they can thrive in their beauty businesses. We believe by having access to the best tools, you can create the best work to succeed and run your dream beauty business. We have created a range of professional-grade products and up-to-date training courses with the highest standard educators all around the country. We also offer a welcoming space for growth and learning, helping to educate, inspire and support our customers throughout their beauty career. MUSE is more than a product line; it’s a commitment to helping nail technicians work smarter, feel confident, and grow thriving businesses. Whether you're just starting out or you're an experienced pro, our mission is to provide you with the tools you need to save time, increase efficiency, and deliver exceptional results for your clients.
Coordonnées de contact
Royaume-Uni
- musefile.com
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Awful company to order from
Awful company to order from. Was somehow signed up for a subscription and I have tried to email to return the item however no one replied to me and there’s no way to cancel it on the website and it’s saying i have the next order in October which is ridiculous so I am going to have to remove my card. I wouldn’t order the efile bits again anyway I ordered them in gold and asked the chat bot if that effects longevity and it said no however they have already tarnished and I have only had them a month! Don’t order from them
Subscription I had not joined
I bought The Carbide Collection which is fine but has tarnished so I would not purchase this particular item again. I have been charged for this again on a subscription which I had not joined up to and have had money taken out of my account and the item is on its way to me again which I did not order or want. Having contacted you twice would someone please contact me to put this right. Many thanks
I couldn’t recommend this company more
I couldn’t recommend this company more. They are fantastic from their products to their service, they really care about providing excellent quality and helping out in every way they possibly can.
If I could give them 10 stars I would!
Second time ordering
Second time ordering, only had Efile bits so far but they are my new favourite , able to collect as they are local to me perfect 👌
Would definitely reorder
Amazing customer service, Royal Mail lost my order and they re sent it out for free promptly. Tools are amazing and also look nice!
Soso Excited!!!
Just received the efile bits & it’s looks amazing!! I can not wait too try them out❤️
Super quick delivery and well packaged
Super quick delivery and well packaged. An item I ordered had gone out of stock as I ordered just after Xmas and the team messaged me straight away letting me know that they will still be dispatching my order to avoid that being delayed and will then send the liner brush when it’s back in stock and even kindly offered a discount for my next order as an apology.
Amazing supplies and such quick…
Amazing supplies and such quick delivery. Love the carbide debulking bit!
Very very happy with dust extractor
Very very happy with dust extractor. . Less dusts. . Better for my health. . Extractor works very quietly compared to others I have had. .
Fantastic team is so helpful lots off…
Fantastic team is so helpful lots off good tutorials on line to know how to use the products sick good quality and long lasting🤍

Réponse de Musefile
This is my first time ordering from…
This is my first time ordering from MUSE and I’m very impressed with the quality of products. Can’t wait to use my new carbide bits and my free gift of zebra sanding bands was very much appreciated. I’ll definitely be ordering again. Thank you.

Réponse de Musefile
Extremely happy with my order
I ordered 3 e-file bits from Muse, the progress of my order was very clear right from when I ordered it and then my order came even faster than it said it was going to. I’m very happy with it and I will continue to purchase my nail supplies from Muse in the future :)

Réponse de Musefile
Professional tools
Professional tools, easy to use and so comfortable in hand 🥰

Réponse de Musefile
Brilliant experience
From ordering, to shipping and the quality of my order was first class. I ordered some Efile bits and I will definitely be back for more.

Réponse de Musefile
Fast dispatch and great quality
Only recently trained in efile and was shopping for extra bits. Great service, price and quality from Muse 😀 would highly recommend 👍🏻

Réponse de Musefile
What can I say…… I purchased the…
What can I say…… I purchased the cuticle loop tool,an absolute game changer for cuticle care, I’m not a nail tech but honestly so good to use,
Thank you Muse for such a wonderful product, fast delivery too,
Happy customer *****

Réponse de Musefile
Easy use of website and super fast…
Easy use of website and super fast service x

Réponse de Musefile
Great experience and products
Really great product and the best customer service .
I ordered an Efile, so much better than my original one and really pretty!
A month later I ordered some e-file bits that didn't arrive ......no problem they sent another set immediately and I had the loveliest apologetic email.
My next buy will be the dust collector
5* and more
Thankyou
Sam .

Réponse de Musefile
Unbeatable quality and price
Fantastic response to any queries I have had. Quality and price are unmatched. I have used several brands for efiles and efile bits and Muse will be my go-to from here on out.

Réponse de Musefile
customer service!
Not only amazing products but the customer service is amazing!! They care so much about customers having a good experience and ensure they make this happen! Cannot fault them at all!
(Products also look so sleek on any set up!!)

Réponse de Musefile
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