Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I opened an account. The person who did it screwed up and claimed some paperwork had accidentally been shredded. I went back. Signed papers again. They needed to created the deposit check again... Voir plus

Noté 5 sur 5 étoiles

My loan officer was absolutely wonderful. She had less than a hour before her lunch break when I walked into her office. Needless to say a hour and a half later this young lady was still just as cou... Voir plus

Noté 5 sur 5 étoiles

Everyone was really patience with me and went above and beyond to help me and make sure I understood what was happening. It was my first time ever trying to refinance anything before and I wasn't trea... Voir plus

Noté 5 sur 5 étoiles

Loan officer LaWanda Jones did an awesome, exceptional, professional job processing an auto loan for me. She genuinely showed me kindness. No question I asked was a dumb one to her. Ms. Jones even gav... Voir plus

À propos de l'entreprise

  1. Institution financière

Écrit par l'entreprise

Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL. Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets. Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money. We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution. In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What made my experience was how…

What made my experience great was how easy it was for me to open an account, I expected so many obstacles. Also, all the benefits that come with being a member makes it even more worthwhile.

23 janvier 2023
Logo de Mutual Credit Union

Réponse de Mutual Credit Union

Cammie, thanks for your kind words! It's a goal of ours to make the account/loan opening process easy and convenient for our members, so this is great to hear!

Noté 5 sur 5 étoiles

Outstanding Performance

I been with mutual for almost 2 months and I haven’t had no problems or issues with depositing and withdrawing money from my account and I can stay out of all the banks I been with this is the best one.

13 janvier 2023
Noté 1 sur 5 étoiles

To complete my paperwork I had to go to…

To complete my paperwork I had to go to another branch

4 janvier 2023
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Réponse de Mutual Credit Union

Hi Gary, We're sorry to hear that you received less than stellar service! A team member will be reaching out to you shortly.

Noté 5 sur 5 étoiles

An Amazing Loan Officer

Loan officer LaWanda Jones did an awesome, exceptional, professional job processing an auto loan for me. She genuinely showed me kindness. No question I asked was a dumb one to her. Ms. Jones even gave me her cell phone number to call if I had any questions or concerns. I did in fact, call her after hours on a Friday and again on Sunday. I kid you not, she was just as professional as if it was during regular business hours. I appreciated her patience. She eased my fears of purchasing a vehicle in such a turmoil economy of rising interest rates. Kudos to Ms. Jones, She's a great asset to Mutual Credit Union!!!

2 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Terri

Friendly service and Terri knew and listen to what I needed then and in the future answered all my questions

24 novembre 2022
Noté 5 sur 5 étoiles

I came to Mutual at my lowest

I came to Mutual at my lowest. I had just had total out my vehicle and due to the accident I had a miscarriage. I needed to regain my life back for my other children. I came to Mutual to open up me an account, and I been going up every since. I was blessed with a truck and 100+ on my credit score. I couldn't have choose a better bank.

4 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I had a check I wanted to deposit into…

I had a check I wanted to deposit into my account. The teller was very nice and had concerns about the check. She called to get a confirmation of the check. I didn't mind the wait since she was checking on it for me. I appreciated her professionalism in assisting me.

3 octobre 2022
Noté 1 sur 5 étoiles

I was disappointed

I was lied to. I was told three different excuses about my money. When I received the bank statement from my step mom. It showed her bank cleared the money two days after it was applied for. I waited another 10+days to get it. It was one of the worst experiences I've had dealing with a bank. I pleaded because my mother in laws home situation was poor n needed help. I also was being eating alive by some kinda bug. Which was only getting worse. But they looked at me and said there was nothing nothing they could do. I would n will never will tell someone to use this bank.

17 août 2022

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