Modern World Business Solutions Ltd  Avis 214

Signed a contract via Eden One with Elavon and Modern World Business Solutions. Identified that the agreement wasn't suitable for our business within days and requested to terminate the contact and return the unused terminal in its original packaging.

MWBS referred us to Eden One who referred us to Paytek who referred us to MWBS who demanded that the exit fee is payment of the minimum term of the contract which is £1600-1700 despite their contract stating that:

"6.4. We may at our discretion, be able to offer a reduction in the amount payable upon termination set out in Clause 6.3 in exchange for return of the Payment Processing Device and SIM card in good condition and complete with all accessories, power leads, batteries, chargers and handbooks. You should contact us at the address given on the front sheet to make arrangements for re-delivery and valuation of the Payment Processing Device for this purpose."

A money-grabbing, short-sighted, unethical, exploitative company! Avoid!!!

An excellent service from Mr Peter Walpole of Modern World Business Solutions. Peter made it an easy transfer for us and saved us money. He is extremely professional and we would highly recommend his service.

Excellent service from Modern World saving us a good chunk on our card machine every month.
Peter Walpole our rep is professional, courteous and goes above and beyond to help us however small the problem might be.
He is a pleasure to deal with and is always popping in to the office should we have any queries.

Helped me with a cheaper terminal and faster transactions, would recommend.

I don’t know who is stealing my data and linking my information from this company but I’ve tracked it to you all. My business is barely making enough to pay my electric bill. What did I do to y’all to be ordering MacBook pros with my money. I’m taking the evidence I have to the authorities.

Great communication, easy to deal with, quick service.

Great service, goes the extra mile to make it happen.

Really great service and happy to help deliver the best solution possible. Highly recommended if you're looking for merchant services whether your new or old to the trade. They are able to help with all types of payment solutions. 👍

Having recently looked to reduce costs Modern world offered me a couple of options and talked me through which would suit my needs best. They explained the process and expected timescales so I knew what to expect every step of the way. Happy customer!

Modern World really were a big help in getting the company sorted with card machines. With very competitive prices and great customer service, I would definitely recommend them.

Fantastic service from Charlotte when I switched to Modern World. Completely transparent with all aspects of the contract, unlike other providers! Highly recommend.

Excellent service from Warren and Charlotte. We have worked with many providers and Modern World really have been a breath of fresh air. Exactly how a partnership should be.
Wouldn’t hesitate to recommend to anyone looking to use their services.

Total honesty and transparency, great customer service, innovative and always developing better product, always offer the best product for you business......what more could you want?! Wonderful team behind the whole thing too 😊

Really good service. Beat my old rates and gave me a couple of different options to help me choose the right one for my business. I am not tech minded but was so pleased when Charlotte at Modern World offered to come and install my terminal for me as I'm local to their office. The team weren’t pushy like I’ve had in the past and made the process Stress free.

5 stars all round!! We used modern world to provide us with an alternative e-commerce gateway over the usual suspects. Not only did they blow them out of the water with fantastic rates but the personalised support was great too.

Great support by every individual.
Thanks a ton. Keep it up.

Modern world helped us with the implementation of a high risk gateway and acquiring services after we found it incredibly hard to find a solution.this is our second time using them, The team were honest, set expectations on our first call about the possibility of a rolling reserve (is never even heard of one) and what the rates were likely to be and how long it would take all of which were pretty much on the button.

I’d highly recommend this company and have already told my friends about what they did for me.

Five stars.

Excellent service, above and beyond what was expected of them and found us as facility when no-one else could. Couldn't recommend them highly enough.

After being asked to leave a good review at the beginning which I did, the tin has certainly opened with a can of worms!
After paying costs to be accepted by Mastercard and then given a plugin that does not work we began development to make the plugin work costing over £1000. We were then told that they lost the rights to the plugin and could no longer provide services. I know mwb solutions will come back with an excuse that this is not down to them but the provider Paydoo. This is a reflection of the mwb solutions group possibly working together with bad providers like Paydoo to generate cash. mwb solutions have not tried to recover our costs whatsoever and just passed the buck!
We will be taking this legal so i look forward to seeing both mwb solutions and Paydoo in court!!