mycar Tyre & Auto - Banksia Grove Avis 

272
TrustScore 4.5 sur 5

4,7

Banksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031 Banksia Grove, WA, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great guys & I never feel ripped off unlike other garages. Forgot to mention, these guys discounted my repair due to unforeseen cost overruns. These were issues totally unrelated to the repairs they... Voir plus

Noté 5 sur 5 étoiles

Easy to book online, staff clearly explained what was included in the service, and what had been discovered & fixed during the inspection. No hidden costs or pressure to undertake unnecessary repairs... Voir plus

Noté 5 sur 5 étoiles

I recently took my car to mycar Banksia Grove at 8am. Although I originally paid for new tyres, they were honest enough to tell me I didn’t need them. Instead, they used the pre-paid amount, and able... Voir plus

Noté 5 sur 5 étoiles

Excellent as usual! I can’t fault the Mycar team at Bansia Grove branch! They have consistently helped me and my family with our motoring issues. Great service with professional and knowledgeable st... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Banksia Grove

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Banksia Grove Village, Corner Joodalup Drive and Pinjar Road, 6031, Banksia Grove, WA, Australie

  • (08) 6330 7427

4,7

Excellent

TrustScore 4.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(272)

29 305 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have a low pressure warning on a…

I have a low pressure warning on a tyre. My wife sends it in and got it fix professionally. The mechanic even did a pressure check on all the tyre. Excellent service provider.

7 août 2024
Noté 5 sur 5 étoiles

A big thank you to Banksia Grove branch…

A big thank you to Banksia Grove branch for helping me with my damaged front tire.Both the towing service assistance used by my car and the service I received was fantastic at a time when I was very stressed . Brilliant experience thank you

30 juillet 2024
Noté 2 sur 5 étoiles

They never told us over the phone that…

They never told us over the phone that their eftpos wasn’t working so we couldn’t afterpay! Now we are really struggling for the next month!

6 août 2024
Logo de mycar Tyre & Auto - Banksia Grove

Réponse de mycar Tyre & Auto - Banksia Grove

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Joel and the boys down at my car…

Joel and the boys down at my car banksia grove have always looked after me at the earliest convenience and are good price, they don’t over charge like some places!

2 août 2024
Noté 2 sur 5 étoiles

The initial service and discussion…

The initial service and discussion after the service what needed to be done was good no issues. I was told I would receive a call that day with outstanding work needing completed but this did not happen nor did it happen the day after. I then called the day after that and took while for somebody to find out what I was even talking about.
I was then told I’d receive call the next day. Again this didn’t happens and I had to go into store to find out what was going on
All this time my car handbrake is not working and I have a family awaiting a fix to this
Have decided to go elsewhere very poor service. The day I went back in to find out what was going on I did receive a apology from one the managers who said he wanted to take look at my car himself but works at 3 other sites so wasn’t sure when he be at banksia grove, he was very nice as was the guy who serviced the car … clear communication issues or simply
Moving onto another job and forgetting about the previous one unsure tbh - shame as I always before moving went to Mycar joondalup and have never had a previous issue

24 juillet 2024
Logo de mycar Tyre & Auto - Banksia Grove

Réponse de mycar Tyre & Auto - Banksia Grove

Hi Chris​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 4 sur 5 étoiles

Talked me through everything

Talked me through everything, explaining what was and wasn't urgent. Was efficient and great service. Will be going back for my next service.

15 juillet 2024
Noté 3 sur 5 étoiles

Great service

Great service, only issue was that rear tyres were under inflated at 41 psi when the plate inside the door clearly calls for 48 psi

29 juin 2024
Noté 5 sur 5 étoiles

Positive

Positive, friendly service. Reasonably priced and very experienced in what the important needs of my car were. Also went above and beyond to make sure my tyres arrived same day to save me returning back.

28 juin 2024
Noté 5 sur 5 étoiles

Friendly and helpful

Booked in for 2pm appt, but was towed straight there and they got me in as soon as they could.
Very friendly and helpful!

27 juin 2024
Noté 5 sur 5 étoiles

Very helpful

The guys down there were very helpful and my car was ready quicker than they first thought. Will definitely be going back.

27 juin 2024

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