mycar Tyre & Auto - Carousel Avis 

227
TrustScore 4.5 sur 5

4,4

Westfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I would have given 5 stars but was told in the initial phone booking that fitting the 4 tyres and wheel alignment would take approx 1 hour. When I dropped the car off when the store opened at 8.30am I... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... Voir plus

Noté 5 sur 5 étoiles

Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... Voir plus

Noté 5 sur 5 étoiles

It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Carousel

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, Australie

  • (08) 6330 7411

4,4

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(227)

35 678 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

If I could go 0 I would

If I could go 0 I would, when driving off my car pulled hard to the left even though I got a wheel alignment and never did before the service. Asked them to check and they reluctantly did it, did another wheel alignment and said yes it was slightly off but took no blame. No the car is still pulling to the left. Also booked a logbook service yet my log book was not filled out, I now think nothing was done and I got scammed

30 juillet 2024
Logo de mycar Tyre & Auto - Carousel

Réponse de mycar Tyre & Auto - Carousel

Hi JV​,

Thank you for your feedback. At mycar we strive to ensure the best in customer care, therefore we are sorry to about your recent experience.

So we may investigate and assist you appropriately, please don't hesitate to reach out to our Customer Care team at careteam@mycar.com.au, as they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Noté 1 sur 5 étoiles

Never again

They have advised my car was fixed the mechanic has tested and to
come and collect within seconds of driving
this was not the case and if not returned to mechanic this would of been a breakdown on the road which is less than ideal.
Amazing this was not noticed by the mechanic.
I noticed and I know nothing about cars.

Mentioned to the manager and he advised he had already had bookings and couldn’t give the attention needed.
I would’ve been happy to wait till convenient than breakdown in the middle of the road.

Left feeling a lack of experience as diagnosis
on finding a issue.

19 juillet 2024
Noté 1 sur 5 étoiles

Don't be tempted find someone else

Delivery didn't happen,they don't reply to ebay questions and don't answer their phones. I found 2 different numbers and spent over 2hrs trying to speak to someonejust ring out. Have reported them to ebay and trading standards. They're not shy about taking your money and sending out an invoice it's just the goods they don't like parting with.

10 juillet 2024
Avis spontané
Logo de mycar Tyre & Auto - Carousel

Réponse de mycar Tyre & Auto - Carousel

Hi Sharon,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Efficient and polite service

You service team are polite and I was contacted as soon as my car was available I love the 2 free rotatins an puncher repair warranty and friendly service.
My car felt perfect when driving away awdo. Job

4 juillet 2024
Noté 5 sur 5 étoiles

Highly impressed with Aaron for his…

Highly impressed with Aaron for his efficient and professional tire change service. He helped me choose the right tires and completed the job swiftly. Competitive prices and a hassle-free experience. Highly recommend!

5 juillet 2024
Noté 5 sur 5 étoiles

Very professional and helpful

Staff were friendly and professional, called me with prompt updates, and fixed everything that day so I didn’t have to book another appointment.

2 juillet 2024
Noté 1 sur 5 étoiles

I went to the Carrousel store to…

I went to the Carrousel store to replace two tyres, and I asked the attendant to check the best one to be the spare tyre and place it in the boot, I trusted him and I didnt even check when I got back to the store to take my car home, to my surprise, when I got home the spare tyre wasn’t even touched was flat and left exactly in the same way it was. So dissatisfied.

28 juin 2024

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