The guys were great. Stayed lte to finish the work and was particularly pleasedd to see them double and even triple check the work others had done. Also took the car for a run to check all was to be e... Voir plus
Établissement
Changer d'établissementShell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010 Claremont, WA, AU
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Lisez les avis des autres
Fabulous service - the mechanic was so friendly - he very kindly offered to do my job on the spot when i was expecting to wait an hour. Then, even better, he very generously decided it would be... Voir plus
Keat at Mycar tyre and auto Claremont was very patient in trying to investigate the problem with my car. Most importantly he listened to understand the symptoms and went out of his way to replace a pa... Voir plus
Not that i'd recommend doing this, but I rocked up with 5mins till closing with a nail lodged in the tyre. The manager checked to make sure air wasn't leaking before pulling it out and then refused... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Claremont
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Shell Coles Express Service Station 269 Stirling Highway near, Mary Street, 6010, Claremont, WA, Australie
- (08) 6330 7402
4,4
Excellent
235 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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My vehicle was left;
My vehicle was left;
1/ unlocked in carpark;
2/ manual transmission left out of gear (that is, in neutral) on a gradient;
3/ black grease marks on drivers side floor from mechanics boots
4/ items from glove box removed and left on seat.
Others;
Tyre pressures not checks - one tyre being very low on pressure
Incorrect invoicing- initial invoice $150 higher than should have been
19 mai 2026
The guys were great
The guys were great. Stayed lte to finish the work and was particularly pleasedd to see them double and even triple check the work others had done. Also took the car for a run to check all was to be expected. Very happy with them!
8 mai 2026
Delighted with Claremont
Jack at Claremont was very accommodating and responsive. Work was done efficiently and price seems reasonable.
7 mai 2026
Car couldn’t be started after a…
Car couldn’t be started after a service. Apparently a problem with new oil filter fitted. Car stranded outside garage, with a probable wait of two weeks for replacement part!
21 avril 2026
Great customer service and very honest…
Great customer service and very honest mechanics.
23 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I am formally escalating a serious…
I am formally escalating a serious complaint regarding the handling of my vehicles at your Claymount branch, Nedlands specifically under the supervision of the manager, Jack.
Approximately two months ago, I paid over $1,000 for repairs to my Mercedes. Despite this, the vehicle continues to display a “top up coolant” error intermittently, indicating that the issue has not been properly resolved.
More concerning, yesterday the vehicle emitted smoke from the engine while being driven, which presents a clear safety risk. My daughter had to stop the vehicle and arrange alternative transport.
Today, I attended the Clayton branch and spoke directly with Jack. Despite the seriousness of the situation:
I was told the branch was “too busy” to inspect the vehicle immediately
I was asked to leave the vehicle without any clear timeframe
When I raised the issue of smoke, I was told this is “my problem” and that the vehicle could only be checked sometime next week and i felt it a lie.
This response is unacceptable given the potential fire risk and prior repair history.
Additionally, my BMW 116i was previously held by the same branch for two weeks with no progress, and only attended to after I followed up today . This reflects a clear pattern of poor service, lack of communication, and disregard for customer responsibility.
I have now lost full confidence in the Clayton branch. Be careful it was such a fantastic place with the previous manager kai but not longer with the currrent guy Jack he has no value for a very loyal Customer. No wooder the yard is emoty today the down fall has started . I diont care that but they ignore a fact when I told smoke coming from the engine this is not just disrectful and but this guy Jack did not bother saftey of other if I drive the same car on public with other communities
23 avril 2026
Avis spontané
Réponse de mycar Tyre & Auto - Claremont
Hi Sam,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The team is excellent in terms of…
The team is excellent in terms of quality of service. Customer care is amazing. They are always there to serve you with a smile.
19 mars 2026
Easy communication
19 mars 2026
The staff are knowledgable and made…
The staff are knowledgable and made sure they had the correct parts ready and available.
18 mars 2026
Really polite and on time
Really polite and on time. Love the care plan. I thought the tyres would look new but so far so good
10 mars 2026
Expert ,fast and co-operative response
12 mars 2026
Fabulous service
Fabulous service - the mechanic was so friendly - he very kindly offered to do my job on the spot when i was expecting to wait an hour.
Then, even better, he very generously decided it would be free of charge because it was so quick - I was quoted $30 .
It doesn't get any better, does it!!
I have always found this place to be friendly, efficient and professional .....5 stars truely deserved
thank you for restoring faith in humanity :)
26 février 2026
Avis spontané
Went above and beyond
Efficient booking, fast service and fixed some small things for me with no extra charge.
25 février 2026
The company doing services so well
23 février 2026
Service without Diagnostics.
Booking and checking in process easy and service timely. No diagnostics carried out though as expected from other service provider. Name and address on invoice incorrect. A bit disappointed 😞
20 février 2026
Quick and efficient
20 février 2026
Great job!
Kia and his team did a great job! We were very pleased that they took such care with the wheel alignment of my SUV. It was our first time at My Car and we want to thank Kia and his team for a great experience there!
19 février 2026
Great service
Lovely people. Listened to what I said and explained what they were doing to the car and why. Always a great experience when the car needs a service.
9 février 2026
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