mycar Tyre & Auto - Elanora Avis 

Thanks Team Elanora!
The store manager when out of his way to help me sort a problem prior to driving up the Bruce Highway on dodgy pot holed roads. This is not the first time and I prefer to get my car serviced here when i am down from the north. They are thorough, caring and polite, with an efficiency that means you are not waiting around for hours. I can highly recommend them, been using them for several years now.
Vicki K

Easy to work with. They are always professional and clear with what is needed to be done.

Mixed feelings here.

We have been maintaining our family cars here for the past 4 years, and they have been super pleasant to deal with.

However, a year ago, as part of one of the maintenance tasks, the suggested changing a belt. Since the day they changed it, it squeaked. Even though we went back two times to get it fixed, we were told it was OK. 10 months later, the belt fully snapped. We raised this several times, they didn't fixed it and have charged us again to put in a new belt, which now doesn't squeak at all.

The biggest challenge is that after the belt snapped, the air conditioner stopped working as well. According to them, it's not related and it's because of the aircon clutch. Before this happened, it was not a problem. We have taken the car to an aircon specialist, and they have suggested that if the belt was incorrectly fitted, it could have definitely created the problem. The repair costs are $1700.

So yeah, they have been great, but for this one, I feel they haven't been fully transparent. For now, we will try a new local mechanic for the bi-yearly maintenance and see what works best for us.

Ive been getting my fleet vehicle serviced by these guys for about two years.

Last month I bought a Mercedes Sprinter van. I sent it in for a 150km service.

It was prompt and excellent as always.

Very helpful and quick. Also very friendly

The staff at MyCar the Pines, Elanora were amazing. Very friendly, professional and explained what work was necessary and why. Competitive pricing.

Great customer service. Helpful attitude. Efficient. Thank you - will be back!

Honest timely and efficient

Assistance, information, support and openness.

kept to the timing as promised and job well done thankyou

I find the staff helpful and if more work needs to be done on your car will let you know exactly what’s needed and the cost involved, to give you the option of going ahead or not

The staff were efficient and courteous

They let you know what's going on very helpful and let you know what your car needs

Friendly, prompt, and legitimate customer service. Great staff effort to achieve the best outcome.

The van was booked in and the staff at Elanora were running on skeleton staff due to 2 workers sick. They still got the van done on time. Always a great service at MY Car The Pone Elanora

Customer service is excellent. Very accommodating

Great service, friendly team

Staff very helpful and job finished in time predicted.

They squeezed me in an were punctual polite an friendly..