mycar Tyre & Auto - Figtree Avis 

266
TrustScore 5 sur 5

4,8

Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525 Figtree, NSW, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had my car serviced here for the 2nd time and couldn’t be happier with the experience. The staff were friendly, professional, and took the time to explain everything clearly. The service was complet... Voir plus

Noté 5 sur 5 étoiles

Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super q... Voir plus

Noté 5 sur 5 étoiles

Easy to book - I was hesitant to pay upfront but I think I actually preferred it once I got there as it meant no hassle. They were open on the pricing and made sure I was called before replacing th... Voir plus

Noté 5 sur 5 étoiles

When dropping my car in for a rego check, the attendant was friendly and professional. My car needed some further work and the booking was quick and painless. The team kept me updated on how the work... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Figtree

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525, Figtree, NSW, Australie

  • (02) 9212 8945

4,8

Excellent

TrustScore 5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(266)

35 636 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick, professional, good communication

Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super quick and installed it.

Good estimates on timeframes too, was really happy with my visit

8 novembre 2024
Noté 5 sur 5 étoiles

Great service

Great service. I called needing a tyre changed At Figtree last minute. 45 mins after my phone call, they had my keys.

The price was as advertised.
The staff were easy going, friendly, got the job done, spoke to me like a person. Not 1 staff member spoked down to me because I don't know anything about cars. (Which is all my previous experience)
I was not ripped off or told I need things when I don't.
I have never had a good experience taking my car in for service or repairs. Until now.

I ended up learning a few things about caring for my car as well.

I decided to book my service with them after this experience and I have recommended them to my friends and family.

Not once did I feel pressured to cancel my car service with Toyota, but I did and booked my service with the guys at my car tyre - auto Figtree.

It's rare to find someone you can trust with your car, especially as a woman with zero car knowledge. Thanks guys

6 novembre 2024
Noté 1 sur 5 étoiles

An unpleasant experience.

When I walked in and saw the mechanic at the counter with an unlit cigarette between his lips, I should have guessed at his level of professionalism. I booked online for a pink slip for 10am to be completed by 11am. The mechanic had a whinge about how this would mean he'd have to take other cars off the hoist to get my car done on time. Why bother having an online booking system with those timings then? He refused to sign off on the pink slip until I'd bought four new tyres. I think he was just a money-grabber. Avoid like the plague unless you're keen on rude and patronising staff.

31 octobre 2024
Avis spontané
Logo de mycar Tyre & Auto - Figtree

Réponse de mycar Tyre & Auto - Figtree

Hi Kym​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 4 sur 5 étoiles

Car Registration…

After a couple of times of confusion by the company as to when my car was to be serviced, they did a thorough inspection.

24 octobre 2024
Noté 5 sur 5 étoiles

The team were prompt & very…

The team were prompt & very professional. They picked up a couple of major issues that needed to be fixed & got them done on the day.

11 octobre 2024
Noté 5 sur 5 étoiles

Happy

Happy with my service. Communication and timing was great

2 octobre 2024

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