Great service from the crew at Firle, considering when I came in it was 30 min prior to closing. I had wheel that needed a new tyre fitted which was done in record time AND wheel was also fitted to m... Voir plus
Établissement
Changer d'établissementFirle Plaza, Margaret Street (opposite Dunkley Avenue), 5070 Firle, SA, AU
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Lisez les avis des autres
Car was booked initially for a service. Was informed that a new battery was required, front brakes replaced & front light restoration was completed. Pleased that these items were attended to. However... Voir plus
I have been coming to your business for years. PJ and Phil had always been amazing. One day I came and didn't get the usual amazing experience. I then spoke with PJ. He explained my issues a lot bette... Voir plus
My alternator died on Christmas Eve. Catastrophic, obviously. No car over Christmas/New Year, and staring down the barrel at a massive cost at the most expensive time of the year. I wasn't expecting a... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Firle
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Firle Plaza, Margaret Street (opposite Dunkley Avenue), 5070, Firle, SA, Australie
- (08) 8198 8211
4,7
Excellent
455 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Extremely reasonable pricing
Extremely reasonable pricing and extensive service. Gave me a list of things I needed fixed and were extremely helpful
12 février 2025
Good reception and very efficient
Good reception and very efficient. And great service
17 février 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I had the worst experience with my…
I had the worst experience with my recent wheel alignment. They didn’t fix it and told me to go to another shop but still charged me the full amount. The customer service was terrible—they didn’t listen to me and offered no solution at all. Very disappointed.
10 février 2025
Réponse de mycar Tyre & Auto - Firle
Hi Mohammed,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I dropped off my car early and told…
I dropped off my car early and told them that I needed the car back by 2.30. I didn’t get a call about my car til 1.40 to say they needed more time on my car as they weren’t sure of the problem and could they keep it til 5.30. This was impossible for me to do as I have parenting responsibilities. I now have to rebook my car in and organise help from others which has inconvenienced others. I feel they left my car til the last minute as I know they only did half hours work on the car even though they had the car there for 5 hours. Not happy.
13 février 2025
Réponse de mycar Tyre & Auto - Firle
Hi Erin,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
My vehicle was having some issues…
My vehicle was having some issues starting. I thought it could be the starting engine or ignition switch. It ended up being just the battery cable that was loose. Very honest and friendly people. I would recommend them every time
30 janvier 2025
Very good service.
31 janvier 2025
Car was booked initially for a service
Car was booked initially for a service. Was informed that a new battery was required, front brakes replaced & front light restoration was completed. Pleased that these items were attended to.
However, whether the tyre pressure was too high or the wheel balance was not done, the drumming noise is annoying.
28 janvier 2025
First class customer service
First class customer service. The manager kept me updated with how things were going. Great pricing and excellent workmanship. Thank you.
4 février 2025
Looking after customers
was just for a new tyre. The Firle shop detected the wheel deformation and fixed for me. An action of really caring customers
30 janvier 2025
Great communication
Great communication with the manager , Phillip , customer service was great and my car has never run better
15 janvier 2025
Their work seems precise
13 janvier 2025
Great experience - Yaris clutch replacement
Needed clutch replaced on a Toyota Yaris. Easy to reach by phone, able to book an appointment within a few days, competitive price, professional and friendly service, job done on the day as arranged at the price quoted, car fixed - can't ask for more than that!
8 janvier 2025
Taking advantage
Went in for a simple service.
They came back to me with a quote of $4500 for things they have picked up that need fixing.
After a second opinion I discovered they have tried to get $3000 worth of more work.
Not happy over charging and trying to take advantage of someone they thought knew nothing about cars.
31 décembre 2024
Réponse de mycar Tyre & Auto - Firle
Hi Bob,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Efficient and friendly service.
23 décembre 2024
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