mycar Tyre & Auto - Fyshwick Avis 

Prompt friendly service. Good job done, identified one additional need (wheel alignment) and an emerging need. New location for me but been with MyCar for years.

Matt was very helpful when I arrived on closing time with squeaky brakes after driving from Qld. He very promptly checked and fixed the problem, explaining fully the issue. He was very kind and generous. Totally recommend the service and knowledge at My Car Fyshwick.

Professional and efficient service from beginning to end.

Always excellent service, I would highly recommend

The car service was fine but the staff just handed me the car keys thereafter without explaining my car really requires urgent repairs about the the diminished brake fluid and torn lower control bush. The staff told me my car was OK but I did not trust him and went to My car Queanbeyan branch for another advice. From there, the Queanbeyan staff advised me to book my car for subsequent repair on a succeeding week.

Prompt, professional & courteous service.

Arrived to collect my car after the service, did not receive any notification it was done.

Waited five minutes for someone to come to reception, ended up sitting down to wait. Someone else walked in and got seen to immediately by a mechanic, after which they checked on me, I asked if my car was ready and they sorted out the invoice.

I questioned the price being higher that it was meant to and was told it was correct so I paid. Double checked the price after leaving on the MyCar website which confirmed they had charged the wrong price, the vehicle on the invoice was a different model, upon returning the mechanic yelled "Whats wrong" Across the shop floor and got the manager who confirmed they had entered the wrong vehicle type and refunded me and then re-charged the correct amount.

The invoice also does not show what was done during the service, only what type of service, the lack of information isn't very useful.

That said on the plus side, this store always have great availability and are quick to complete the service but a few specific things could be sorted out a bit better.

Polite and respectful approach. Listened to concerns. Provided appropriate advice. fast service.

Easy and reliable

Work was quick and efficient. Car was ready well before ther time quoted. Nice people

Very quick and efficient. Dropped a BYD off at 9am for 60k logbook service. Was all done by midday.

Very accommodating in being able to help us out within a day for replacement parts and repairs caused by a major breakdown. Efficient, honest and helpful. Very grateful customers.

I am very Happy with the service, and staff is very friendly and are really helpful. Thank you very much.

Reasonable price, good service. We had mechanical, brakes and tyres replaced.

Great service, great communication. On time. Very helpful.

I love that it was quick, on time, professional and the team were pleasant and courteous. This is why I came back. I will be booking in my service soon and it will be at the Fyshwick store.

Well done team Fyshwick!

The Good:
Cheap and convenient, nice bunch of blokes

The not so Good:
- Oil leaking from under the car onto my driveway when I got home, found that this was due to a huge mess left in the engine bay when removing oil filter.
- No service report provided with breakdown of what was carried out