Had an amazing experience at Mycar, Hallam. The team was super professional and helpful, and the service on my car was topnotch. Big shoutout to Phil for his outstanding customer service and friendl... Voir plus
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Lisez les avis des autres
My Tyre repair was dealt with quickly and on the spot. Mechanic was helpful and had me back on the road in less than 30 minutes - Excellent
Gabby is exceptionally professional and knowledgeable about cars . Found the problems with my car immediately . That no other mechanic won’t t to know about. He put me at ease reassuring me , that h... Voir plus
The team at Hallam My Car were very friendly, helpful, communicative and efficient. They went out of their way to get me back on the road quickly, which was particularly important as I was part way in... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Hallam
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
208-210 Princes Highway, 3803, Hallam, VIC, Australie
- (03) 8585 7181
4,5
Excellent
95 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Bad customer service and untrustworthy…
Bad customer service and untrustworthy mechanics
28 avril 2026
My Tyre repair was dealt with quickly…
My Tyre repair was dealt with quickly and on the spot.
Mechanic was helpful and had me back on the road in less than 30 minutes - Excellent
16 avril 2026
Got my car serviced here
Got my car serviced here, they did a great job I’m happy with the job they did,staff and communication was very good too. Will be back again. Thank you
11 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I am extremely disappointed with Mycar at hallam
I am extremely disappointed with the service I received at Mycar Hallam Tyres and Auto. As a customer, I was left waiting for more than three hours while my car sat untouched. No one checked it, no one updated me, and no one took responsibility for the delay, until the shop was closed. This level of neglect is completely unacceptable for any business claiming to provide professional automotive services.
What made the experience even worse was the behaviour of a staff member named Arsh. His attitude was rude, dismissive, and unprofessional. Instead of offering solutions or taking ownership of the situation, he repeatedly tried to shift blame, kick customer out and make all kind of excuses, and blamed Mycar company itself. I have never encountered customer service this poor, and it is shocking that someone with such behaviour is still employed in a customer-facing role.
The overall service at Mycar Hallam Tyres during this visit was far below any reasonable standard. I left feeling frustrated, disrespected, and completely dissatisfied. If this issue is not addressed promptly and properly, I will have no choice but to escalate my complaint to the appropriate commission. Customers deserve honesty, respect, and timely service — none of which were provided in this experience.
24 janvier 2026
Avis spontané
Réponse de mycar Tyre & Auto - Hallam
Hi
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Overall it was a good experience.
Overall it was a good experience.
From start to finish I felt like I had come to the right place & that I was receiving good honest advice & service and as such I wouldn't hesitate to return or recommend to others.
5 janvier 2026
Customer friendly staff at mycar Hallam
20 décembre 2025
Knowledgeable people and friendly…
Knowledgeable people and friendly customer service.
16 décembre 2025
best customer service and best advices…
best customer service and best advices all the time , thanks amr sarhan for everything really appreciated
12 décembre 2025
Great customer service
10 novembre 2025
Good and quick service
3 novembre 2025
Fantastic service
The team at Hallam My Car were very friendly, helpful, communicative and efficient. They went out of their way to get me back on the road quickly, which was particularly important as I was part way in to an interstate road trip on my way to see my first grandchild. It was not a simple fix - I needed a new alternator, but they got in and got it done in just a couple of hours. Great service.
29 octobre 2025
They have my back when i needed them
They have my back when i needed them. Pricings fair and service is great!
9 octobre 2025
Very friendly staff
7 septembre 2025
Phil was professional and friendly
Phil was professional and friendly. Very helpful and explained clearly what needed to be done and how much it would cost before going ahead. I will be back
8 août 2025
Great work by Phil
Great work by Phil,
Came in with the impression of needing very expensive work done and Phil explained that wasnt the case. Saved a lot of money with great service.
4 août 2025
Efficient and Helpful
Efficient. Also found my brake light not working! Good communication and always helpful.
1 août 2025
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