Came in for a tyre replacement - unfortunately, the tyre didn't arrive on time as planned. The team handled it brilliantly with early communication and regular updates. The team was warm, friendly,... Voir plus
Établissement
Changer d'établissement120 Rosamond Road, 3032 Maribyrnong, Victoria, AU
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Lisez les avis des autres
A major log book service completed within four hours was impressive. Good communication, however the report was a bit skimp on details, what was inspected on the vehicle? Get brakes checked again s... Voir plus
Mycar Highpoint were amazing! My car had to be towed there (which was included in their roadside assistance) They went above and beyond to diagnose and advise, kept me informed since I was quite a dis... Voir plus
Matt and his team made my 1st experience at mycar highpoint very welcoming. Booked my wife car for a scheduled service and couldn't be more happier with what they delivered my wife car drives better n... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Highpoint
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
120 Rosamond Road, 3032, Maribyrnong, Victoria, Australie
- +61 3 8585 7184
4,7
Excellent
306 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Was advised promptly when service…
Was advised promptly when service finished and that they suggested a wheel alignnent whilst there. Staff very pleasant.
5 décembre 2025
We have had no issues at all
9 décembre 2025
I was told I need tires replacing and I…
I was told I need tires replacing and I didn't.
Airbox clip was left off, luckily it was sitting in the bonnet well.
26 novembre 2025
Great customer service
Got the flat battery replaced in a quick time and at an attractive cost. Appreciate your customer service and overall experience.
1 décembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Customer Service needs improvement
They did the job, but the customer service could use a polish.
28 novembre 2025
Réponse de mycar Tyre & Auto - Highpoint
Hi Paul,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service from discussion…
Great customer service from discussion about the servicing required from quote to booking, communication during the service and pick up.
20 novembre 2025
Very friendly and helpful staff
20 novembre 2025
Clear communications and helpful staff
19 novembre 2025
Great work from Matt and the team in…
Great work from Matt and the team in addressing air con issues..thanks
18 novembre 2025
I asked them to replace the damaged…
I asked them to replace the damaged tyre. Instead they replaced the spear tyre so now im left with no spear and needing to purchase another one for no reason
15 novembre 2025
Happy with the service
Happy with the service. Great communication. Quick turnaround.
11 novembre 2025
I’m happy with the service
Good communication to the customer I’m very satisfied with the service
10 novembre 2025
Helpful and friendly staff
I have had 2 road worthy certificates done here and both have been easy and fast and the staff were really helpful.
30 octobre 2025
Matt and the rest of the team kept me…
Matt and the rest of the team kept me informed of the progress and expediated the work.
Great crew
6 novembre 2025
I've taken my Nissan Micra (2009
I've taken my Nissan Micra (2009, Paris Blue) 3 times, twice for a log-book service. They were thorough, honest, and explained any extra costs as they emerged. They were super fast and efficient!
5 novembre 2025
Fantastic level of service.
Since moving to the area, we’ve had both our cars serviced here for everything from logbook servicing to repairs. I mainly have contact with the manager, Matt. He and the team are always upfront about costs and never do any work without checking first. Service is quick, and they often save me money — like when I asked for new wiper blades, they simply cleaned and adjusted them instead. When my Subaru XV had a fuel tank and sensor issue, they explained everything clearly and even reinstalled my baby seat afterward. After years of great experiences, I’m confident in their work and customer service. I wouldn’t go anywhere else. Highly recommended.
3 novembre 2025
Excellent service and help from Matt…
Excellent service and help from Matt and his team. Thank you a million times Matt for your help with my car. I’m incredibly grateful.
30 octobre 2025
Matt was super nice and informative…
Matt was super nice and informative throughout my experience. They were able to get my car in sooner and did everything so quickly and efficiently!
29 octobre 2025
Well priced quote On Budget and on time…
Well priced quote On Budget and on time Very accommodating with request for quick attention
24 octobre 2025
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