mycar Tyre & Auto - Rochedale Avis 

194
TrustScore 4.5 sur 5

4,6

Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123 Rochedale, QLD, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The mechanics and staff are a really good bunch of blokes. They changed my drive belt and checked over my other requests and was happy to accommodate. Nothing was too difficult for them. Cost was reas... Voir plus

Noté 5 sur 5 étoiles

The team at Mycar Rochedale are so helpful and kind. Thank you for fixing my car and fitting me in on a busy day. I really appreciate it.

Noté 5 sur 5 étoiles

Super friendly, helpful, competitively priced. I coukdn’t get an appointment at QFord for over a month, My Car Rochedale squeezed me in, in just over a week, and I really appreciated that. They diag... Voir plus

Noté 5 sur 5 étoiles

Dominic and the team at mycar Rochedale were fantastic! Quick and easy to book, I had x4 new tyres put on and a wheel alignment, they got the job done in the timeframe they said they would, great comp... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Rochedale

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Shell Coles Express Service Station, Corner of Rochedale Road and Underwood Road, 4123, Rochedale, QLD, Australie

  • (07) 3215 8332

4,6

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(194)

32 197 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Waited a week to get in after…

Waited a week to get in after explaining the problem.They then said they could not fix it and charged me $90.They have just lost 3 longterm customers.If they dont fix transmissions take the ad saying they do down.Real bad garage for sure.

4 août 2024
Logo de mycar Tyre & Auto - Rochedale

Réponse de mycar Tyre & Auto - Rochedale

Hi Val​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Customer care

Under the pump, running late, flat tyre. Oh yeah, My Car is just down the road. Put on the spare & left the puncture with Shane & their team. Long day over, limped in, got treated with care and help. They even changed the spare back. Service with a smile. The day started with a whimper and ended with a smile. Thanks guys.

22 juillet 2024
Avis spontané
Noté 2 sur 5 étoiles

They are very courteous and friendly

They are very courteous and friendly. However, they are probably too busy and forgot to screw back the cap for the engine oil. As a result the oil spilled everywhere.

3 juillet 2024
Logo de mycar Tyre & Auto - Rochedale

Réponse de mycar Tyre & Auto - Rochedale

Hi Janet​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Shane is my hero

Shane is my hero! I took my old car in for a service and when Shane called and told me what needed to be done I thought I was going to need to get another car. Shane reassured me, fixed most of the problems and worked out a plan, with support for the remaining problem. Shane communicated respectfully in a way I could understand and not condescendingly.

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

The good man on the counter was very…

The good man on the counter was very friendly and had time to listen.
The job was completed on time for the quoted price.
I will definitely return.
My car is Much Appreciative.🚙👌😊..

6 juillet 2024
Noté 5 sur 5 étoiles

Highly recommend

Highly recommend
Shane is fantastic and knows his stuff.
Great/ fair price. Very friendly, clear understanding. 100% going back for all my car services.

26 juin 2024
Noté 5 sur 5 étoiles

Great customer service

Great customer service, talked to Shane a lot in store and on the phone, very nice and managed to get my car done early for me

17 juin 2024
Noté 3 sur 5 étoiles

1)I think a reminder text should be…

1)I think a reminder text should be sent out the day
before confirming the appointed time most car repair
places have this system.
2)the mobile no of the work shop manager should be available to confirm the appointment.

19 juin 2024
Noté 5 sur 5 étoiles

Great Service!

Shane and his team provided a very good car service. Shane is very professional and has great customer service. He had gone extra mile in fixing my car issue on the spot just before end of day. Well done guys and keep up the good work.

30 mai 2024
Noté 5 sur 5 étoiles

timely

service finished on time & time spent explaining what was done

30 mai 2024
Noté 5 sur 5 étoiles

Great team, great job!

Shane and the team did a great job on my rav4, is running like a dream now! Also they were able to help me put off one of the repairs, reducing the cost, until needed.

10 mai 2024
Noté 5 sur 5 étoiles

communication

communication - priorities of issues.... as small as they were.
noting my requests and making sure they were done.
Will be going back for further servicing

18 mai 2024

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