Having had a brake service on my mini, l still had a warning light on the dash. I called the Rouse Hill store who quickly responded by asking me to return the car the following day. Josh checked the c... Voir plus
Établissement
Changer d'établissementResolution Place 4, 2155 Rouse Hill, New South Wales, AU
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Lisez les avis des autres
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... Voir plus
I've been taking my old Nissan Tiida to Grant and the team for a few years now, and haven't been disappointed. I've now started taking my wife's mini to them as well, given Mini Australia has been ch... Voir plus
I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Rouse Hill
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Resolution Place 4, 2155, Rouse Hill, New South Wales, Australie
- (02) 8048 3868
4,5
Excellent
234 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not welcoming receptionists
Not welcoming receptionists. Recently went for battery change, I’m the first customer but receptionist sounded already exhausted. Poor.
27 mars 2026
Réponse de mycar Tyre & Auto - Rouse Hill
Hi Saba,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Service was quick and efficient
Service was quick and efficient. I got the call that my car was complete in less than an hour as promised
18 mars 2026
Excellent service and value for money
The service was excellent.. tyre replacement and wheel alignment was done very quickly and the car feels like new now.
25 mars 2026
On time work completion
Their online booking system works well and they work quickly and efficiently. I booked for a rego check which the said can take an hour but was done half the time.
13 mars 2026
Thank you
Thank you. My car was serviced and everything is working great. The customer service was efficient and my service was done in two hours. Thank you My Car team.
4 mars 2026
Very poor customer service
Very poor customer service. The staff were rude, arrogant, and unprofessional. If they can’t even take a phone call and speak properly with customers, I highly doubt the quality of their service. There are definitely better places in the same area that value their customers more.
2 mars 2026
Avis spontané
Réponse de mycar Tyre & Auto - Rouse Hill
Hi Aaron,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I had a very poor experience with…
I had a very poor experience with customer service. If they can't even handle a booking correctly, I can only imagine the quality of their overall service. I highly doubt the four and five-star ratings that others have given them. I would not recommend this particular service center. There are other MyCar service centers that are professional and offer much better service, but not this one.
2 mars 2026
Avis spontané
Love the service and how professional…
Love the service and how professional they are!
28 février 2026
Had to jump start my car as I had a…
Had to jump start my car as I had a flat battery. Was no problem at all for the guys to replace and install. Waited less than an hour and was on my way. Very grateful!
23 février 2026
Highly recommend
Easy to deal with, provided great detail and advice for extra works that needed to be done and acted swiftly
14 février 2026
Easy to book and get sorted
16 février 2026
Always excellent
Always excellent service and being a proud WRX owner I feel like they care as much about my car as I do.
11 février 2026
Very happy repeat customer.
I am a repeat customer at Mycar Rouse Hill. Grant and Toni are always welcoming on arrival and are encyclopaedias of knowledge. The mechanics are very thorough with the work they do, and work is done in a timely manner.
9 février 2026
This has been the best used car…
This has been the best used car dealership hands down in Sydney and a top car yard. I highly appreciated and professional and honest opinion
5 février 2026
Avis spontané
Great service by Grant and the team!
3 février 2026
Excellent service
Excellent service- easy to book in, good communication, prompt repair and great advice from the service rep regarding my tyres.
19 janvier 2026
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