mycar Tyre & Auto - Warragul Avis 324

Good service , friendly staff, everything I asked for was done

Great bunch of knowledgable people with friendly service

On or around 18/03/26 I (Carol) booked our WNCaprice 1QN3RC for 4 new tyres (Pirelli) as recommended by staff member. Prior to, changed booking to, front to back and 2 new tyres to front + wheel alignment. Front L)side new tyre required air every 3 days. Booked back in 15/4/26 to address issue. 15/4/26 staff member called my partner John saying 2 new tyres were required on back and they had 2 in stock! ( this would be the 2 I had decided I didn’t want to proceed with originally). John unaware of booking reason said yes whatever it needs. I then phoned and asked re findings of investigation of the booking reason of front L) side NEW Pirelli tyre loosing air to be told they hadn’t even looked at it!! When picking up the car and paying for 2 tyres on back I didn’t want, I asked what can be done re new front Pirelli loosing air staff member said fits into 28 day guarantee, wrote it down in front of me stating they would order a new tyre (free of charge) and contact us when in. That was 15/4/26 and have heard nothing since! Now 6/5/26
How long does it take to order 1 tyre and contact client?
And the wheel alignment we paid for originally wouldn’t be fitting now they added new tyres I didn’t want on back or another wheel alignment when/ if the new front replaced. Am I required to pay another wheel alignment once their muck up is fixed and front L) hand is if ever replaced under warranty?
Unfortunately dissatisfied with service, communication and mainly neglecting reason of booking, rating a 1 star review only

The team at the Warragul store are always really helpful and accomodating.

Second time I’ve used these guys for tyres, and can’t fault their service and advice - all with a friendly smile! Highly recommend ⭐️

Honest and reliable, very friendly and always willing to help

Reliable and honest service. Can highly recommend the Warragul centre.

The boys at Warragul always do a great job in looking after us and our cars.

Mycar Warragul were very prompt with working on my car. The staff are conscientious and friendly and I would recommend them for any car repairs and tyres.

Super service yet again,
I popped in yesterday as I cancelled my booking last week for new brakes ( due to work )
I was able to get them done today, these guys are super. A large part of it I'm sure is because of the manager Chase who's organisation skills are customer focused including his great communication, his a real people person with commitment to do right by the company and customer to boot)
Thank you for your service it's much appreciated
Smiles Carolyn

Great service, easy to book service, quick turnaround. Friendly staff.

Great communication

Excellent customer service, no surprises at the register

I got my roadworthy done. The manager/roadworthy tech is very knowledeable and thorough with their work. Called me for anything it needed to pass, luckily didn't need anything but gave me some insights. Really great team and amazing work. Thank you MyCar

I Am waiting on a quote for repairs. the worker looking after the quote left, my quote was not worked on for one week and am now waiting for his replacement to finalise the quote.

On time service

staff were amazing and really helpful. They were quick and efficient. Price of service and product were reasonable

Great staff all round. Always friendly and helpful, and my car is well serviced

Great service, great price, great people, but most of all...great,and realistic price!!!