When we first ordered the Turkish Figs we wanted, Cozy Farm let us know that the whole delivery system nation-wide had been hacked and there might be a delay--but from then on, Cozy Farm kept up notif... Voir plus
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A quarter of the shipment, 6/24, came rotten and smashed. In the picture the avocados looked green and fresh. Definitely did not reflect the picture and was very disappointing for the price. They were... Voir plus
Updating my review. After I resent the email, they looked into the issue and promptly solved it in a generous manner. Customer service is very important, and I will raise my stars⭐️⭐️⭐️ ---- A... Voir plus
L'entreprise a répondu
Price, Quality and Quantity was perfect! Everyone seemed to be out of goat milk but thankfully Cozy Farm had it available. My family appreciates Cozy Farm for meeting our expectations. Will be orderin... Voir plus
À propos de l'entreprise
- Épicerie
- aussi dans
- Boutique de produits diététiques
- Boutique de santé et beauté
- Magasin d'alimentation bio
- Magasin d'alimentation naturelle
Écrit par l'entreprise
At Cozy Farm we believe that our groceries are the added value to your pantry. Our selection of products has been built around our customers needs. Our store is the place to go for every dietary needs and includes a selection of Organic, GMO free, Sugar Free, Keto, Paleo, Vegan, Vegetarian, pre and post workout proteins and foods and snacks. We know how important it is for you to trust your grocer and we are committed in doing our best to match or exceed your expectations.
Coordonnées de contact
15315 SW 88th Ave, 33157, Palmetto Bay, Etats-Unis
- (305) 497-6858
- info@mycozyfarm.com
- mycozyfarm.com
4,0
Bien
217 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I'm excited to find a product I really…
I'm excited to find a product I really like, from a small business!
30 octobre 2025
I'm only giving one star because tracking has stalled
I'm only giving one star because my items are late. A label was generated on 10/26, and the initial tracking said it'd be here around the 28th. I received a notice to say it's delayed, with no further information. If you can track down my package, I'll be happy to amend my rating.
26 octobre 2025
I’ve been very pleased with this…
I’ve been very pleased with this company’s diverse product offerings and fast shipping. My orders always arrive promptly—the only thing I’d suggest enhancing is the package tracking experience. Otherwise, they’re excellent!
20 août 2025
Avis spontané
Fantastic customer service with quick…
Fantastic customer service with quick refund when my package was damaged in transit.
15 octobre 2025
Loved doing business with them!
Excellent communication, fast response, had my order within 2 days! Trustworthy and reliable business company!!
25 septembre 2025
Quick delivery ,reasonably price .
9 septembre 2025
I still haven’t received my order
I still haven’t received my order. But your record says it been shipped since the 26th of August.
26 août 2025
Réponse de Cozy Farm
We checked, and it seems that something occurred to your package during transit between our warehouse and the courier.
We sent a message to your email yesterday, asking if you prefer that we place a new free order or issue a full refund.
Please, let me know and we’ll proceed right away.
Really sorry again for the inconvenience and thank you very much for your patience.
Regards,
Francesca
Owner Cozy Farm
Product came on time and as expected
Product came on time and as expected. Would use them agin.
11 août 2025
Seaweed is one healthy snack
Delivered my order quickly and efficiently. The product is fresh and delicious. And for their loyal customers, the company offers discounts on occasion.I am pleased with the service and will use it more in the future.
5 août 2025
Super fast shipping genuinely good…
Super fast shipping genuinely good quality product satisfied with my purchase
28 juillet 2025
Great product and excellent service
8 juillet 2025
Came on time and fully in tack
3 juillet 2025
Delighted with the quality, the service, and the price!
When we first ordered the Turkish Figs we wanted, Cozy Farm let us know that the whole delivery system nation-wide had been hacked and there might be a delay--but from then on, Cozy Farm kept up notifications until they were finally able to tell us the goods were coming! And they did, and we're delighted with the quality, the service and the price! They're working extra hard to please their customers.
9 juillet 2025
The box was smashed
The box was smashed, and everything was completely melted to liquid
2 juillet 2025
Réponse de Cozy Farm
Hi Lisa!
Thanks for reaching out.
We are really sorry to hear about that. I’m going to place the full refund right away, you should immediately receive the refund for the part paid with Shop Cash and, in the next few days, an automatic confirmation email as soon as the bank has processed the transaction paid with your Credit Card.
Really sorry again for the inconvenience.
Thank you very much for your patience.
Regards,
Francesca
Owner Cozy Farm
My order was packed well and delivered…
My order was packed well and delivered quickly! Thank you!
2 juin 2025
Very good so good taste
Very nice test I like it doesn’t hurt my stomach and it doesn’t affect my diet
30 avril 2025
The best customer service care
26 mars 2025
Arrived intact but maybe another box…
Arrived intact but maybe another box over it would be safer
9 mars 2025
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