When we first ordered the Turkish Figs we wanted, Cozy Farm let us know that the whole delivery system nation-wide had been hacked and there might be a delay--but from then on, Cozy Farm kept up notif... Voir plus
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Updating my review. After I resent the email, they looked into the issue and promptly solved it in a generous manner. Customer service is very important, and I will raise my stars⭐️⭐️⭐️ ---- A... Voir plus
L'entreprise a répondu
A quarter of the shipment, 6/24, came rotten and smashed. In the picture the avocados looked green and fresh. Definitely did not reflect the picture and was very disappointing for the price. They were... Voir plus
Price, Quality and Quantity was perfect! Everyone seemed to be out of goat milk but thankfully Cozy Farm had it available. My family appreciates Cozy Farm for meeting our expectations. Will be orderin... Voir plus
À propos de l'entreprise
- Épicerie
- aussi dans
- Boutique de produits diététiques
- Boutique de santé et beauté
- Magasin d'alimentation bio
- Magasin d'alimentation naturelle
Écrit par l'entreprise
At Cozy Farm we believe that our groceries are the added value to your pantry. Our selection of products has been built around our customers needs. Our store is the place to go for every dietary needs and includes a selection of Organic, GMO free, Sugar Free, Keto, Paleo, Vegan, Vegetarian, pre and post workout proteins and foods and snacks. We know how important it is for you to trust your grocer and we are committed in doing our best to match or exceed your expectations.
Coordonnées de contact
15315 SW 88th Ave, 33157, Palmetto Bay, Etats-Unis
- (305) 497-6858
- info@mycozyfarm.com
- mycozyfarm.com
3,8
Bien
218 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
My first shipment was lost in the mail, they quickly replaced the order.
8 décembre 2023
Great customer service
22 novembre 2023
The company is pretty well rounded
The company is pretty well rounded. I like the diversity of the product and that your orders are delivered pretty quickly the only thing I would change is how the packages are tracked.
1 décembre 2023
It was simple to order and delivery was…
It was simple to order and delivery was so fast!
27 novembre 2023
great vendor
31 octobre 2023
Great products great service.
26 octobre 2023
Réponse de Cozy Farm
Actually USPS delivered your items yesterday November 8, 2023, 4:35 pm, perfectly respecting our delivery times.
Francesca
Owner Cozy Farm
Good morning
Good morning! I ordered Neuropathy Rubbing Oil but your company sent me Neuropathy Foot Pain Relief rubbing oil instead. The packaging are totally different, so I don’t know how a company like yours could mix up my order like this.
27 octobre 2023
Réponse de Cozy Farm
Good morning! As we have explained in our reply email, it is simply the NEW LOOK of the SAME product you ordered. You can easily check it yourself on the manufacturer's website. Plus on the packaging of the product received already says NEW LOOK.
Francesca
Owner Cozy Farm
Reliable company
I finally found a company that actually ships when they say it will ship. Reliable company in my opinion.
5 octobre 2023
Product arrived timely and was well…
Product arrived timely and was well packaged. Will order again.
27 septembre 2023
Promptness
26 septembre 2023
Cozy Farm had the product I was looking…
Cozy Farm had the product I was looking for and couldn’t find anywhere else besides Amazon which I avoid using. Thanks!
25 septembre 2023
This was my second time buying here
This was my second time buying here. I'm pleased with my purchase and the pricing. I will be shopping here again.
3 octobre 2023
Réponse de Cozy Farm
Really sorry for the mistake.
We've already placed the full refund, you can keep the item received for free, no return needed.
Francesca
Owner Cozy Farm
I’ve bought this product in the past…
I’ve bought this product in the past and absolutely loved and ranted about it. It does not offer the same deep smoky flavor that it did in the past and also is not offered in a larger size bottle.
8 septembre 2023
Réponse de Cozy Farm
Actually we sent you an automatic email with the order confirmation to the address you provided and then another one when the items were shipped with the tracking number.
According with USPS you order has already been delivered on September 9, 2023, 1:51 pm.
Francesca
Owner Cozy Farm
WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY
I made my 1st PayPal payment a month ago & STILL HAVEN'T RECEIVED MY PAID FOR PRODUCT!
THIS IS MY 2nd ORDER FROM YOUR COMPANY.
WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY?
29 août 2023
Réponse de Cozy Farm
We just checked your order #13396 on UPS and, unfortunately, it looks like something happened to your package in transit, because they don't show any information about the estimated delivery or update since the end of August.
For the reason, we've already placed the full refund.
Really sorry again for the inconvenience. Thank you very much for your patience and understanding.
Francesca
Owner Cozy Farm
Only subtracting one star because you…
Only subtracting one star because you don’t have a brick & mortar store in the So Cal area! Other than that, expeditious service and great inventory selection!
7 septembre 2023
After I placed my order I saw the cost…
After I placed my order I saw the cost much cheaper with competitors. Shipping extra also.
I just decided to leave order with Cozy knowing never to use again.
7 septembre 2023
Great service
25 juillet 2023
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