Once we decided to go on a cruise w put the feelers out and were bombarded with lots of information. What made MYCruise and in particular Amy Ferrari stand out was that she sent the info we needed, ev... Voir plus
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Lisez les avis des autres
Great knowledge and enthusiasm for our booking. Answered all questions followed up with a confirmation email and text very quickly. Great communication throughout the whole process.
Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Voir plus
L'entreprise a répondu
Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages en bateaux de croisière
- aussi dans
- Agence d'excursions
- Agence de croisières
- Agence de voyages
- Voyagiste
À propos de MyCruise UK
Écrit par l'entreprise
MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.
Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.
Price Guarantee
Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.
If you find a cruise at a lower price with a competitor, we'll match the price immediately.
Coordonnées de contact
2nd Floor, 14/15 Brunswick Place, SO15 2AQ, Southampton, Royaume-Uni
- 023 8168 1605
- info@mycruise.co.uk
- mycruise.co.uk
4,8
Excellent
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Our agent Nigel was super helpful
Our agent Nigel was super helpful, I was booking for 19 people and he sorted us with a brilliant price. Would use my cruise again.
25 février 2025
Réponse de MyCruise UK
Hi Vai,
Wow, booking for 19 people is no small task—great to hear that Nigel made it smooth and got you a fantastic deal! We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
Gustav // MyCruise
Excellent product knowledge and helpful…
Excellent product knowledge and helpful response.Hopefully that will continue beyond this initial deposit stage!!
24 février 2025
Réponse de MyCruise UK
Hi,
Great to hear you found our product knowledge and response helpful! We’ll do our best to keep that level of service throughout the entire booking process.
Looking forward to assisting you further!
Best regards,
Gustav // MyCruise
Have just booked a cruise with MyCruise
Have just booked a cruise with MyCruise
and have to say that Andy was so helpful and nice to deal with. He was so patient with all the questions I threw at him. Very impressed and would use this company again. He answered phone calls and emails promptly enabling us to get our booking sorted quickly.
24 février 2025
Avis spontané
Réponse de MyCruise UK
Hi Maureen,
Great to hear that Andy made the booking process smooth and stress-free for you! His patience and quick responses really make a difference, and we’ll be sure to pass along your kind words.
We appreciate your trust in us and look forward to helping you again in the future!
Best regards,
Gustav // MyCruise
Réponse de MyCruise UK
Hi,
Great to hear you had a fantastic experience with our service! We’re glad we could assist you and offer great prices. Looking forward to helping you again!
Best regards,
Gustav // MyCruise
Nice price for that time of the year…Norway 2026
Nice price for that time of the year for Norway.
21 février 2025
Réponse de MyCruise UK
Hi,
Great to hear that you found a good price for your 2026 Norway cruise! We hope it will be an amazing experience. Let us know how it went!
Looking forward to assisting you again in the future!
Best regards,
Gustav // MyCruise
Nigel was very helpful
Nigel was very helpful, efficient and explained everything really clearly and made a complicated experience easy. He gave great advice about exercusions. I appreciate Nigels help and advice about cabin locations etc. Thank you
19 février 2025
Réponse de MyCruise UK
Hi Debbie,
Great to hear that Nigel made the process easy and provided clear explanations! His knowledge of excursions and cabin locations is invaluable, and we’re glad he could assist you so well.
We appreciate your feedback and look forward to helping you again in the future!
Best regards,
Gustav // MyCruise
Booking a breeze
From start to finish Emma was very easy to get on with no pushy sales talk just genuine honest conversation to help us with booking. Was a bit wary of using site but nothing to be wary of very professional and great value for money
19 février 2025
Réponse de MyCruise UK
Hi Anne,
Great to hear that Emma made the booking process smooth and pressure-free! We always strive for honest and helpful service, so it’s fantastic to know you felt comfortable throughout.
Glad you found great value with us—looking forward to helping you again in the future!
Best regards,
Gustav // MyCruise
Very easy to book
Very easy to book. Looked at so many other cruise websites but had to pay in dollars, this is a UK based company so contacting them and actually speaking to a person was really great. Had the dates we wanted. Great service from Andy Little.
12 février 2025
Réponse de MyCruise UK
Hi,
So glad to hear that booking with us was easy and that you appreciated being able to speak directly with someone! Andy will be happy to know he provided great service.
We appreciate your feedback and look forward to helping you again in the future!
Best regards,
Gustav // MyCruise
Very helpful great person to deal with…
Very helpful great person to deal with ANDY. TGANKS AGAIN
6 février 2025
Réponse de MyCruise UK
Hi Jo,
So glad to hear that Andy was helpful and great to deal with! Thanks again for your kind words—we truly appreciate it.
Looking forward to assisting you again in the future!
Best regards,
Gustav // MyCruise
5 stars for My Cruise
Nigel has been most helpful and has bent over backwards to accommodate us. Will definitely recommend.
4 février 2025
Réponse de MyCruise UK
Hi,
Thanks for the five stars! Great to hear that Nigel went above and beyond to assist you! We truly appreciate your recommendation and will make sure he gets the recognition he deserves.
Looking forward to helping you again in the future!
Best regards,
Gustav // MyCruise
Nigel was very accommodating and went…
Nigel was very accommodating and went above and beyond. Worked out of his hours
1 février 2025
Réponse de MyCruise UK
Hi Julie,
Fantastic to hear that Nigel went the extra mile to assist you—even outside of his hours! We truly appreciate your feedback and will make sure he gets the recognition he deserves.
Looking forward to helping you again in the future!
Best regards,
Gustav // MyCruise
Extremely helpful …
Andy was extremely helpful and answered any questions I had.
Putting my mind at ease.
29 janvier 2025
Réponse de MyCruise UK
Great to hear that Andy was so helpful and able to answer all your questions! Providing peace of mind is exactly what we strive for.
We look forward to assisting you again in the future!
Best regards,
Gustav // MyCruise
Very quick and easy booking with Emma
Very quick and easy booking with Emma. Very helpful.
21 janvier 2025
Réponse de MyCruise UK
Great to hear that your booking with Emma was quick and easy! We’re glad she could be helpful throughout the process.
Looking forward to assisting you again in the future!
Best regards,
Gustav // MyCruise
Andy was very friendly and helpful and…
Andy was very friendly and helpful and answered all our questions.
23 janvier 2025
Réponse de MyCruise UK
Great to hear that Andy was both friendly and helpful – we couldn’t agree more! Ensuring all your questions are answered is exactly what we strive for.
Looking forward to assisting you again in the future!
Best regards,
Gustav // MyCruise
Very helpful staff
How friendly and happy your staff were and how easy it was to get exactly what I wanted
15 janvier 2025
Réponse de MyCruise UK
So great to hear that our team made the process easy and enjoyable for you! We always aim to provide a smooth experience and are glad you got exactly what you wanted.
Looking forward to assisting you again!
Best regards,
Gustav // MyCruise
Nigel made the process great
Nigel made the process great, he was happy to provide various quotes and answer copious questions. He stayed over his shift to help. We found a solution to the online payment problem ( you really should just offer an over the phone payment option).
17 janvier 2025
Réponse de MyCruise UK
Great to hear that Nigel went the extra mile to make the booking process smooth for you! He’s always happy to help, and we’ll be sure to pass on your appreciation.
Glad you found a solution to the payment issue – and we appreciate your feedback on the process!
Best regards,
Gustav // MyCruise
Really helpful, knowledgeable and friendly
Emma was really helpful and friendly, and made me feel at ease when booking my first cruise.
16 janvier 2025
Réponse de MyCruise UK
Hi Lucy,
Fantastic to hear that Emma made your first cruise booking such a smooth and reassuring experience! She’s great at what she does, and we’ll be sure to pass on your kind words.
Wishing you an amazing cruise – and we’ll be here if you need anything in the future!
Best regards,
Gustav // MyCruise
Réponse de MyCruise UK
Hi Simon,
So glad to hear you had a welcoming experience! We always strive to make the process as pleasant as possible.
Hope to assist you again in the future!
Best regards,
Gustav // MyCruise
Réponse de MyCruise UK
Great to hear that our rep was helpful and provided clear explanations! We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Gustav // MyCruise
Emma my contact was very helpful
Emma my contact was very helpful, polite and a great person to have a conversation with, thank you
7 janvier 2025
Réponse de MyCruise UK
So nice to hear that Emma was both helpful and a pleasure to talk to! We truly appreciate your feedback and will make sure to pass on your kind words to her.
Looking forward to assisting you again in the future!
Best regards,
Gustav // MyCruise
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