Ordered smoothly and delivered a couple of days later there was a couple of smashed bricks and in random boxes and 2 corner bricks did manage to use as cuts but think maybe packaging should be abit st... Voir plus
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I have purchased gypsum fake stones. Quick delivery in within 3 days, good quality materials and fair price. only downpoint is that they charge £40 delivery for any item. I can understand for large... Voir plus
L'entreprise a répondu
Provided product in perfect condition. Price one of the few things which has not increased lately either! Would be 5 stars but delivery arrangement could improve, with no time indication other than wh... Voir plus
Excellent range of stone samples, very good quality stone, arrived carefully packed in very reasonbable time. Look forward to buying the full size.
À propos de l'entreprise
- Magasin de matériel de maçonnerie
- Marché de matériaux de construction
- Magasin de materiaux de construction
- Magasin de design et de décor intérieur
- Magasin de fournitures pour cloisons sèches
- Façadier
Écrit par l'entreprise
Our experience allowed us to know and understand the needs of our customers and most importantly, meet them . We manufacture and sell High Quality Stone Cladding and Brick Slips suitable to create that designer look for any place in your home, office, business. We offer products not only nice and modern, but also functional and well made. Our advantage is the professionalism and professional service. Act quickly and on time. We believe that our offer will allow you to create a tasteful and functional interior, improve the quality of everyday life. Our on-line shop contains wide range of Stone Wall Cladding panels, Brick Slips for interior and exterior use.
Coordonnées de contact
289 National Avenue , HU5 4JB, Hull, Royaume-Uni
- 01482 839883
- sales@mydecorativestone.co.uk
- mydecorativestone.co.uk
4,7
Excellent
120 avis
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Good order experience
Good order experience, good response to queries after the order was placed, good delivery (driver was excellent), good product, looks good and was easy to fit.
1 décembre 2022
Great quality
13 novembre 2022
Great attentive service
Great attentive service, first class communication. Order is on its way but confident it will be satisfactory
6 novembre 2022
Poor quality Stone cladding
Stone cladding does not look like it does on the website. Emailed to express my concerns. Did not even get a response. Avoid there are better products out there.
25 octobre 2022
Réponse de MyDecorativeStone.UK The Cladding Store
Dear Customer
Thank You for your feedback. We are sorry to hear that you are not happy with service received however we would like to state, that we have responded to your last email on 28.10.2022 so, a just few hours after receiving a message from yourself. You've said that you received your order on time and tiles received has been installed - fixed to the wall. At the same time, you have also stated that you are not happy with colour. Unfortunately, at this stage we cannot offer you goods return. On top of that, until now, we do not hear back from you either.
Excellent all round.
Excellent all round.
Cladding exactly as described, delivered by pallet to the kerbside. Helpful delivery driver. product well packed in manageable boxes. Super quick delivery from time of order.
19 octobre 2022
Nice stones
Nice stones,I will be buying some more and hopefully they won't arrive broken like the sample did.
8 octobre 2022
Gypsum fake stone
I have purchased gypsum fake stones. Quick delivery in within 3 days, good quality materials and fair price.
only downpoint is that they charge £40 delivery for any item. I can understand for large deliveries but even if you need a 1L bootle sealeant they still charge £40 for delivery.
5 octobre 2022
Réponse de MyDecorativeStone.UK The Cladding Store
Dear Customer
Thanks for your feedback and good words regarding your experience. It's nice to hear from another happy customer.
Regarding your comment about postage cost we would like to inform that the postage charges for small items are a lot cheaper. Higer rates you've mentioned and for palletised goods and unfortunately out of our control as we are using third party hauliers.
Order not received
24 septembre 2022
Réponse de MyDecorativeStone.UK The Cladding Store
Dear Suzanne
Thanks for your feedback. Unfortunately, due to long distance- delivery of your parcel has taken longer than expected and we apologise for it however it was completely out of our control. Our third party, courier - has sent you email with parcel tracking details on the day of dispatch, and you've been able to track your parcel through their website.
All good very helpful on the phone and…
All good very helpful on the phone and a great product, easy to cut and put on
22 septembre 2022
Great stone samples
Great selection of stone samples. Very helpful and quick delivery. Thank you.
11 septembre 2022
Highly recommend
Found through EBay, sample sent quickly loved the stone slips so ordered same day, great communication in regards to delivery we would definitely use again and highly recommend, thank you.
2 septembre 2022
We looked online for stone cladding for…
We looked online for stone cladding for our house. Your site came up and we had a look. Choose ones which we think we may use. Two light and two dark versions. We thought the lighter ones would be better. Until they arrived. The darker ones we think will be better. So difficult to see the colours online. The delivery was very quick and the guy who delivered the pacers was lovely, professional and pleasant.
10 août 2022
Sample sent super quick
28 juillet 2022
I’ve had brilliant service from this…
I’ve had brilliant service from this company. Great quality product and They went out of their way to send me an extra box of cladding by parcel! Will definitely use them again.
Mark Rowell
23 juin 2022
Great product
Great product, but especially impressed with the customer service which was first rate.
10 juin 2022
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