MyHappyPlace.co Avis 

137
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Delivery was 5 days later than communicated. No proactive communication was offered. No one should trust ship date information. No one should expect a quick reply to issues Poor customer service... Voir plus

Noté 5 sur 5 étoiles

Even better than imagined! I ordered a coordinates print and watercolor painting and I love them. The design is so cool and everybody keeps asking me where I got those! Shipping was also fast (4 days... Voir plus

Noté 5 sur 5 étoiles

Hands down the best keepsake I could imagine. I really love their coordinates posters and the quality is amazing. But what I liked most is their customer rep Lisa. She did an amazing job and helped me... Voir plus

Noté 5 sur 5 étoiles

I’m very pleased with this company. I accidentally ordered the wrong size and emailed customer service requesting assistance. I received an answer from Kate within 24 hours and she was absolutely wond... Voir plus

À propos de l'entreprise

  1. Artisanat d'art

Informations provenant de diverses sources externes

Just upload your favorite spot in the world to MyHappyPlace.co and let our designers create a stunning and unique poster for you.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

137 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,8

Tous les avis

(137)

1 avis reçu au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Customer Service is Top Notch

There were some issues with my order and shipment, but Kate was very responsive to my concerns. She went the extra mile to make things right.

13 avril 2021
Avis spontané
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi Kiana,

thank you for your additional information. I just checked if there was some kind of error, because the shipping notification was sent on April 5. The print arrived on April 9 and the canvas was also sent on April 5, but there seems to be an issue with FedEx.

https://www.fedex.com/fedextrack/?action=track&cntry_code=us&tracknumbers=74890272893220836232

https://www.fedex.com/fedextrack/?action=track&cntry_code=us&tracknumbers=61290272307020017776

This is definitely way too long and I would love to find a solution for you.

Kind regards
Kate from MyHappyPlace.co

Noté 5 sur 5 étoiles

They are AWESOME

They are AWESOME! My 1 year anniversary was in 5 days and I hadn't had time to get anything. I ordered the coordinates poster of where we met and I emailed them asking if they could possibly deliver it to me in 5 days and they ended up expediting it and it got to me in 3 days! So grateful for their kindness. The poster is perfect. Recommending them to any of my friends who need to get a special someone a present or in general! Thank you so much!

12 avril 2021
Noté 2 sur 5 étoiles

Website is deceiving

Website is deceiving. It says 1-2 days processing time, then will ship. I ordered on a Tuesday, the following Monday still had not shipped. Claimed it would ship next day. They conveniently marked it shipped with no tracking which means to me it hasn’t really shipped. As a small business owner, I always look for turn around times. If they said it would take a week before shipping it wouldn’t be a problem. Don’t be deceiving.

8 avril 2021
Avis spontané
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi Melissa,

I'm sorry to hear that you didn't receive the tracking ID, because your parcel is arriving still today. It is correct that we need 1-2 business days for processing, because every product is manually designed and checked by our designer.

In your case you've ordered your product on March 31 and we sent it to production 2 days later on April 2. Due to the Easter holidays, the production unfortunately but necessarily paused until April 6. Then, on April 6, it was shipped via FedEx. This is your tracking ID and according to that link, it should arrive today:

https://www.fedex.com/fedextrack/?action=track&cntry_code=us&tracknumbers=74890272893220845067

Kind regards
Kate from MyHappyPlace.co

Noté 1 sur 5 étoiles
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi LaDonna,

I just checked for you. You ordered on March 21 and we sent the shipping notification on March 22. The package was then delivered to your address on March 25. Here is the tracking ID:

https://www.fedex.com/fedextrack/?action=track&cntry_code=us&tracknumbers=74890272893420297758

According to FedEx, it was left at your front door. Can you please check if you or someone from your household received it?

Looking forward to hearing from you.

Kind regards
Kate from MyHappyPlace.co

Noté 5 sur 5 étoiles

Ordered this as a closing gift…

Ordered this as a closing gift for some clients and they absolutely freaked out! I love that I could personalize it and that there were several options to chose from. It came rolled up in a tube and was delivered perfectly safe and sound.

16 mars 2021
Noté 5 sur 5 étoiles

A Wrong Made Right

I placed an order and it arrived a week later in damaged condition. I sent an e-mail with attached images documenting it. Kate replied with apologies and took steps to remedy it. She sent out a reprint and it was received five days later. The resent product was undamaged and what I had paid for. Thanks to Kate for making right a very disappointing experience.

6 mars 2021
Noté 5 sur 5 étoiles

Ordered a print for Valentine’s Day for…

Ordered a print for Valentine’s Day for my husband and it arrived slightly damaged. The quality of the print aside from the slight tear is outstanding and when I made them aware of the damage I was instructed to send a photo and was emailed very quickly about a replacement. Wonderful customer service. Will continue to order from them in the future. Patti G.

24 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing Quality!

I got a personalized photograph poster and I have to say, as a photographer, the picture was so clear and accurate to the colors.
It came quite quickly and was such great quality.

18 février 2021
Noté 5 sur 5 étoiles

Happy customer

Picture was bought for a pilot, haven’t given it to him yet because it’s a Valentines present. I love it! I think he will too! Quick delivery and looks great.

6 février 2021
Noté 5 sur 5 étoiles

Greatly satisfied!

This is the first time I’ve ordered from this website. It was an easy process online to pick out just what I wanted. I got this as a Valentine’s Day gift and with covid I was prepared that shipping might take a little longer. However much to my surprise my personalized print was delivered today! I had placed my order late Saturday night and had arrived Thursday afternoon! My print is exactly what I wanted and turned out great!! I’m so excited to give this as a gift and I just wanted to say how great my experience was with this store! Definitely will be my go to for personalized prints!

5 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Wonderfully made product and amazing company!

This company made such a great product for me that made an amazing gift! They also had top of line customer service that I cannot say enough good things about. I will definitely be looking to order from here again!

1 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Personalized artwork

The item arrived quickly and was packed very well. The artwork looked even better than the picture online. The color and size are perfect for my home. I will definitely order again soon.

1 février 2021
Noté 5 sur 5 étoiles

Online ordering was easy but the frame…

Online ordering was easy but the frame I wanted for the print I purchased was out of stock.
Then the product arrived wet and ruined, delivery companies fault. I contacted customer service and they were wonderful- they replaced the damaged poster and offered a future discount. Thank you!

13 janvier 2021
Noté 5 sur 5 étoiles

Perfect gift!

The perfect gift for a housewarming! My friend loved her piece and I couldn’t have been happier with the turnaround time for shipping, especially given that it was the holidays. Highly recommend!

11 janvier 2021
Noté 5 sur 5 étoiles

Beautiful print

The print is beautiful. It’s simple yet detailed. It’s such a great decor piece!

11 janvier 2021

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