I ordered the personalised knife fork and spoon at first I thought it a tad expensive however when they arrived I was over the moon.. Excellent quality and the engraving was perfectly placed. I had th... Voir plus
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Lisez les avis des autres
They were so fast with shipping and it’s just so perfect. Customer service were lovely aswell they sent an email confirming I had the write name spelling down and gave me an opportunity in case I had... Voir plus
L'entreprise a répondu
Aload of crap don't buy I ordered 2 x dog bone urns 1 came with a chain and 1 came without and when I tried to get them to refund me the chain that I had to buy in a shop they refused to do so a bunc... Voir plus
L'entreprise a répondu
Customer service was excellent. Neren was exceptional. So helpful and dealt with my issue professionally and proceeded a return for me. Thank you so much. So lovely to deal with a company like this o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Mylee London specialises in personalised gifts, jewellery and homeware. Personalised jewellery for pet lovers. We have designed over 50 breeds and small pet charms so that pet owners can wear jewellery that looks just like their pets. Personalised Homeware. We can personalise many homeware items to make them that much more special. Whether it's cutlery, candles or stainless steel straws - we can personalise it. Personalised Gifts. We have a large range of gifts for everyone on any occasion. From personalised make-up bags to personalised bottle opener, there is a personalised gift for everyone.
Coordonnées de contact
Mylee London, The Studios, Grasslands, CM20 2RB, Gilston, Royaume-Uni
- +441279425615
- info@myleelondon.com
- myleelondon.com
4,3
Excellent
25 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Réponse de Mylee London
Hi Melessa,
Thank you so much for your lovely review. We’re so pleased to hear you were happy with your personalised urn necklace and the quick service you received.
Many thanks,
The Mylee London Team
Lovely personalised candle and very…
Lovely personalised candle and very efficient customer service. Excellent .
25 juin 2026
Réponse de Mylee London
Hi,
Thank you so much for your lovely review. We’re delighted to hear you were pleased with your candle and the service you received from our team.
Many thanks,
The Mylee London Team
Very happy with our purchase
Very happy with our purchase, a lovely way to keep our dog with us.
29 juin 2026
Réponse de Mylee London
Hi Tim,
Thank you so much for your lovely review. We’re really pleased to hear you are happy with your urn necklace.
We know how special these pieces are, and we’re honoured to have helped create something meaningful to keep your dog close.
Many thanks,
The Mylee London Team
Réponse de Mylee London
Hi,
Thank you so much for your lovely review.
Many thanks,
The Mylee London Team
Absolutely fabulous!
Absolutely fabulous service! Love every item I have ordered and I keep coming back!
19 juin 2026
Réponse de Mylee London
Hi Bianca,
Thank you so much for your lovely review. We’re delighted to hear you are happy with your order, and that you keep coming back to shop with us.
We really appreciate your support.
Many thanks,
The Mylee London Team
Exactly as expected
Exactly as expected. Delivered promptly. Pleased with look and quality.
25 juin 2026
Réponse de Mylee London
Hi Stella,
Thank you so much for your lovely review. We’re delighted to hear you were pleased with your Pug charm.
Many thanks,
The Mylee London Team
Réponse de Mylee London
Hi Frances,
Thank you so much for your lovely review. We’re delighted to hear you were pleased with your earrings.
Many thanks,
The Mylee London Team
They care about the customers and the…
They care about the customers and the service is outstanding cant fault this company and will be purchasing again from them cant recommend enough especially if your looking for jewlerry pieces in memory of special people/pets in your life.
29 juin 2026
Avis spontané
Réponse de Mylee London
Hi Hayl,
Thank you so much for your wonderful review. It means a lot to hear that you felt so well looked after by our team.
We are honoured to create meaningful jewellery pieces in memory of much-loved people and pets, and we truly appreciate your recommendation and support.
Many thanks,
The Mylee London Team
My necklace arrived swiftly and was…
My necklace arrived swiftly and was beautifully packaged. The website pictures are accurate, although I think my necklace is prettier than in the photos!
18 juin 2026
Réponse de Mylee London
Hi Anita,
Thank you so much for taking the time to leave such a lovely review. We’re so pleased your necklace arrived quickly and that you think it is even prettier in person than in the photos!
Thanks,
The Mylee London Team
Item was great my daughter loved it
Item was great my daughter loved it. Nice and efficient delivery.
16 juin 2026
Réponse de Mylee London
Hi Sajad,
Thank you for your lovely review. We’re so pleased to hear your daughter loved her personalised cutlery set, and that it arrived quickly and efficiently.
Many thanks,
The Mylee London Team
Delighted with my whippet necklace
Delighted with my whippet necklace. Mylee London created a beautiful bespoke necklace with two whippet charms. Wonderful customer service, so accommodating and helpful, ensuring that the necklace was just perfect.
19 juin 2026
Avis spontané
Réponse de Mylee London
Hi Emma,
Thank you so much for your wonderful review. We are delighted to hear that you love your whippet necklace.
It was a pleasure creating something so personal.
Many thanks,
The Mylee London Team
Brilliant ❤️
I needed something personal made for a funeral and asked if they could get it to me in time, they had it shipped the same day and it arrived today. I'm so grateful that I can give this gift in memory of my beautiful friend 🧡 thank you so much 💓
23 mars 2026
Avis spontané
Réponse de Mylee London
Hi Kathleen,
Thank you so much for your lovely review. We are so pleased we could get your personalised glass and straw to you in time.
Many thanks,
The Mylee London Team
Wonderful Customer Service
I was previously gifted a Pomeranian charm which I love. I checked the website and saw that there is now a matching ring. I ordered the ring and unfortunately it was too small, I contacted Mylee asking if they made bigger sizes and they offered to make it bigger for me if I returned it. I sent it back and had it back a week later with a few extra beads in it. Love the ring and love the customer service too! Thank you!
9 février 2026
Avis spontané
Réponse de Mylee London
Hi Gemma,
Thank you so much for your lovely review. We’re delighted that you love your matching Pomeranian ring.
Many thanks,
The Mylee London Team
The animal glasses are cute
The animal glasses are cute, but have cracked with careful use and cold water within a few days. Temu product?
9 janvier 2026
Avis spontané
Réponse de Mylee London
Hi Jo,
We’re very sorry to hear this. Our animal glasses are designed to be suitable for both hot and cold drinks, so they should not crack with careful use.
Please email our customer service team at info@myleelondon.com with your order number and a photo of the damage, and we will look into this as quickly as possible.
For clarity, our glasses are not sourced from Temu.
Many thanks,
The Mylee London Team
Made an order that never showed up
Made an order that never showed up, MyLee took no responsibility.
1 décembre 2025
Avis spontané
Réponse de Mylee London
Hi Charlotte,
We’re sorry to read your review and that your order did not reach you. This is not the experience we want any customer to have.
Please email us at info@myleelondon.com with your order number and we will review what happened with the delivery and see how we can help.
Many thanks,
The Mylee London Team
Absolutely pleased with the service…
Absolutely pleased with the service received: wonderful products and great customer service!
8 décembre 2025
Avis spontané
Réponse de Mylee London
Hi Mr Topini,
Thank you so much for your lovely review. We’re delighted to hear you were pleased with your personalised chopsticks and the service you received from our team.
Many thanks,
The Mylee London Team
What an easy transaction I had with…
What an easy transaction I had with Mylee London online. I was kept updated throughout on the progress of my parcel and it arrived as stated. The item is wonderful and has made me very happy. I didn't chose gift wrap as it was a gift for me but the box it came in was simple and pleasant. Will use again for a matching bracelet! Thank you. M x
5 décembre 2025
Avis spontané
Réponse de Mylee London
Hi Michelle,
Thank you so much for your lovely review. We’re so pleased to hear your order arrived as expected and that you were happy with both your item and the updates along the way.
Many thanks,
The Mylee London Team
Ordered earrings way to small for adults, even for grand daughters aged 9 and 6 could not wear them as they are to small and the company wouldn't do a return a waste of £26
Give me a refund and show the actual size of the earrings as they would not fit through my ear as to small
5 novembre 2025
Avis spontané
Réponse de Mylee London
Hi Maureen,
We’re sorry to hear that the earrings were not suitable for you. They are made in a standard adult earring size, and this is the first time we have received feedback that they were too small to wear, so we were disappointed to hear of your experience.
For hygiene reasons, we do not usually accept returns of earrings. However, in this instance, we were happy to make an exception and accept a return, provided the earrings were sent back to us.
Many thanks,
The Mylee London Team
Very happy indeed
I ordered the personalised knife fork and spoon at first I thought it a tad expensive however when they arrived I was over the moon.. Excellent quality and the engraving was perfectly placed. I had them gift wrapped and that alone was worth the cost, beautifully wrapped/boxed, you can see this is from a high end store, i Couldn't be happier .
22 octobre 2025
Avis spontané
Réponse de Mylee London
Hi Tracy,
Thank you so much for your wonderful review. We’re delighted to hear you were pleased with the quality of your personalised cutlery set.
Many thanks,
The Mylee London Team
Reliable cute and high quality
They were so fast with shipping and it’s just so perfect. Customer service were lovely aswell they sent an email confirming I had the write name spelling down and gave me an opportunity in case I had to change it. The jewellery quality is so immensely high and I’m just so pleased I’d highly recommend for animal lovers it’s just the most wonderful thing ever
10 octobre 2025
Avis spontané
Réponse de Mylee London
Hi Caitlin,
Thank you so much for your wonderful review. We’re delighted that you loved your personalised greyhound charm.
Many thanks,
The Mylee London Team
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