MY POOL DIRECTAvis 

41
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Can’t recommend this company enough! After reaching out to several pool companies, I couldn’t believe how reasonable my pool direct’s prices were. We had our own groundworker already, so that was no i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased my first property two years ago. I have a really large garden that had an old liner pool that was left in a state. I decided to replace it with a one-piece fibreglass pool. My Pool Direct... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We remodelled our back garden to incorporate a swimming pool. Didn’t have much space decided to go with a Bora flat bottom swimming pool as this was the perfect size. We contacted several companies, b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased our pool last year, found Craig and Karen very helpful in deciding which pool to go for,there was no pressure selling, they told us straight away they are supply only which wasn’t a pr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel pour piscines
  2. Piscine couverte
  3. Piscine extérieure
  4. Société de construction de piscines

Écrit par l'entreprise

MY POOL DIRECT’s goal is to provide a stress-free inground swimming pool buying experience. We offer that personal touch by featuring Live chat, Telephone customer service, and email. Alternatively, local clients are always welcome to come and visit us in our swimming pool shop in Ramsden Heath, Essex. You and third-party installers will be continuously updated and informed throughout the online or Order by Phone bespoke building process.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,8

Tous les avis

(41)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good.company & service

Had my pool & equipment delivered today and found the service very good & helpful. Always at the end of the phone if any help is needed and particularly thanks to Craig & Lynne.

21 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Super happy!

I wanted to leave a review, to say, I shopped around for quite some time and kept coming back to these guys. I found My Pool direct really helpful, I visited the showroom where we went through everything. Went to visit a customers pool they had supplied. And ordered. I must admit it took quite a bit longer than the anticipated lead time. I realize that this was no real fault of theirs and more the factories.

However, we have the pool now absolutely over the moon with it.

25 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I was looking for a small pool for my…

I was looking for a small pool for my family and came across My Pool Direct.

After many phone calls and visits to their showroom, we decided on a pool and colour.

We found everyone to be very helpful and there was always someone to talk to when we had any questions. Delivery took slightly longer than originally suggested but the pool is in place now, and we love it.

Thank you

8 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I did a lot of research before choosing…

I did a lot of research before choosing My Pool Direct, and I’m so glad I went with them. The pricing was competitive, and there were no hidden fees. I appreciated the detailed updates and how easy it was to communicate with their customer support. The installers were courteous and efficient. The whole family is thrilled!

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

This pool has totally transformed our garden!! We weren’t sure if it would be worth it, but it absolutely is. The team gave great advice, installation was quick, and now we’ve got a little piece of paradise at home. We’ve had friends over every weekend since. Best decision we made!

29 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Everyone I dealt with was really…

Everyone I dealt with was really helpful and friendly. They made everything simple — no pushy sales stuff, just honest advice. The pool was exactly what we wanted, and it got installed quicker than I expected. Would use them again 100%.

17 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

we have been looking for a pool for our…

we have been looking for a pool for our garden for some time. Found my pool direct, called them up and spoke for sometime about our options. we found karen to be very helpful. there was a slight delay in the pool but we had it delivered with ease and are loving our pool.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I was recommended by a friend to Pool…

I was recommended by a friend to Pool Direct, The office staff was knowledgeable, and I received exceptional customer service and aftercare. My family is excited to enjoy our new pool and very pleased with it.

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

High-Quality Products & Expert Advice

High-Quality Products & Expert Advice - we purchased a 9m pool from My Pool Direct, which we highly recommend. They also helped us replace an old, tiled swimming pool with a one-piece fibreglass pool, ensuring excellent communication, advice, and price. 🙂

19 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

My Pool Direct provided excellent…

My Pool Direct provided excellent service and assistance in choosing a swimming pool for us. They helped us choose a 10m Bora Bora in a 3D Grey Metallic Finish and collaborated with a company that designs and builds outside garden buildings.

7 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I bought a skimmer round pool from My…

I bought a skimmer round pool from My Pool Direct, which was professionally handled from consultation to installation. The team guided the customer through the selection process, ensuring the perfect pool for their needs. The pool integrates seamlessly into their outdoor space, maintaining clean water with minimal maintenance.

2 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

We remodelled our back garden to…

We remodelled our back garden to incorporate a swimming pool. Didn’t have much space decided to go with a Bora flat bottom swimming pool as this was the perfect size. We contacted several companies, but they were by far the best.

1 septembre 2024
Avis spontané
Logo de MY POOL DIRECT

Réponse de MY POOL DIRECT

"Thank you, katie, for your wonderful review! We're so glad we could provide a positive experience. Customer satisfaction is our top priority, and your feedback reassures us we're on the right path.

Noté 5 sur 5 étoiles

My Pool Direct have been so helpful…

My Pool Direct have been so helpful with my pool purchase. Have liaised with the girls in the office throughout, it was ordered and installed promptly. We ordered the Nevada and are so happy with it. Very efficient Service from them.

19 août 2024
Avis spontané
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Réponse de MY POOL DIRECT

Thank you so much for taking the time to share your experience with us.
Happy Swimming!

Noté 5 sur 5 étoiles

Lovely girls in the office

Lovely girls in the office, we were greeted in a professional way. We collected brochures so that we could browse. We were shown around the showroom for some designs and pool options. Hopefully, we will have our new pool soon ):

17 août 2024
Avis spontané
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Réponse de MY POOL DIRECT

It’s great to know that our team met your expectations!

Noté 5 sur 5 étoiles

I am writing this review as I had such…

I am writing this review as I had such a wonderful experience ordering my Swimming Pool from My Pool Direct. I decided on my measurements, after it was plain sailing, I now have a Delta swimming pool. My family love it and I can use it all year round.

1 juin 2024
Avis spontané
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Réponse de MY POOL DIRECT

We are so pleased you had a great experience with us. It was a pleasure assisting you with your purchase.

Noté 5 sur 5 étoiles

Thank you to Karen for assisting me…

Thank you to Karen for assisting me with the purchase of a Pool Spa for my tiny garden. I had so many questions and Karen answered all of them professionally to help me to feel I was making the correct choice. I would recommend this company.

13 juillet 2024
Avis spontané
Logo de MY POOL DIRECT

Réponse de MY POOL DIRECT

You are very welcome. Thank you for your recommendation.

Noté 5 sur 5 étoiles

Purchased a King swimming pool from My…

Purchased a King swimming pool from My Pool Direct. Craig was efficient, he came to visit my home to just go over some final details. Great service I recommend buying a pool from here.

8 août 2024
Avis spontané
Logo de MY POOL DIRECT

Réponse de MY POOL DIRECT

Always great to hear back from our happy customers. We hope you create many happy memories with your family.

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