B&B Vatican Stories had a link to use…
B&B Vatican Stories had a link to use their concierge service. Wonderful timely easy to communicate with even in English!!! So many thanks to their service. Can't wait to see you all. Paul
17 février 2026
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À propos de l'entreprise
Écrit par l'entreprise
My Tiny Concierge è un servizio di concierge boutique che trasforma il viaggio in Italia in un'esperienza autentica e senza stress. Specializzati nelle principali città d'arte come Roma, Firenze, Venezia e Napoli, offriamo un'assistenza personalizzata che va oltre il turismo di massa. Il nostro portfolio include servizi premium curati nei minimi dettagli: trasferimenti aeroportuali con autisti privati, biglietti per musei e attrazioni senza code, tour esclusivi con guide esperte, esperienze gastronomiche autentiche e sistemazioni selezionate in appartamenti di charme e camere di design. Ci distinguiamo per l'approccio su misura: ogni cliente riceve attenzione dedicata, con consigli personalizzati e assistenza continua. Il nostro team di esperti locali svela i segreti delle città italiane, dai ristoranti nascosti ai panorami mozzafiato lontani dalle folle. Non siamo semplici intermediari, ma veri partner di viaggio che anticipano ogni esigenza. Che si tratti di un trasferimento all'alba, una prenotazione last-minute o una richiesta speciale, siamo disponibili 24/7 tramite il nostro sito, email o WhatsApp. My Tiny Concierge trasforma il soggiorno in Italia da una semplice vacanza a un'immersione nella dolce vita, combinando l'efficienza di un servizio professionale con il calore dell'ospitalità italiana.
Coordonnées de contact
Via Candia 126, 00192, Roma, Italie
- (+39) 351 350 4832
- info@mytinyconcierge.com
- mytinyconcierge.com
4,0
Bien
7 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I booked for May 13 to May 19
I booked for May 13 to May 19. 6 nights at Tiny House Esquillino. Very quick response and assuring my arrival will be smooth when we arrive.
10 février 2026
Réponse de My Tiny Concierge
Thank you so much for your kind review!
We’re delighted to hear that you appreciated our quick communication and that you’re feeling reassured about your upcoming stay from May 13 to May 19 at Tiny House Esquilino.
Our goal is always to make every arrival smooth and stress-free, and we look forward to welcoming you very soon. If there’s anything you may need before your trip, we’re always here to help! ✨
My Tiny Concierge- The Best
My Tiny Concierge offers so many different experiences and my tours with them have been excellent. Everything from booking, payment, communication and ticket pick-up was reliable and seamless. Our tour guides were knowledgeable and professional. I will always use My Tiny Concierge when booking activities in Italy☺️
29 novembre 2025
Réponse de My Tiny Concierge
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our experiences and that everything—from booking to ticket pick-up—felt smooth and reliable. It’s great to know our guides helped make your tours memorable as well.
We truly appreciate your trust and can’t wait to welcome you back for more adventures in Italy! 🇮🇹✨
Réponse de My Tiny Concierge
Thank you for your kind words! We're so glad to hear you enjoyed the location. We hope to welcome you back to Rome again soon! 🇮🇹✨
They were easy to use
They were easy to use, set up fantastic experiences that we will never forget!
29 août 2025
Réponse de My Tiny Concierge
Dear Blair,
thank you so much for your kind words! We are delighted to know that everything was easy to arrange and that we could help create such memorable experiences for you. Our team is always here to make your trip special, and we truly appreciate your feedback.
We hope to welcome you again soon for more unforgettable moments!
This is not a hotel
First of all, we used the apartment pick up service and the driver dropped us off and didn't tell us where we needed to go. (It was 90 euros which is 30 euros more than a regular taxi. We found this out when we went back to the airport at the end of our holiday). We had to phone a number to find out how to get into the hotel. Which wasn't clear at all. We had to go through 3 doors with codes that didn't work. There was no staff to welcome us. The last straw was the room wasn't cleaned at check in time. We were told the cleaning service wasn't booked for that day, so we had to wait an hour and a half for them to find another cleaning service to clean the room. I wish I had taken photos of the room! My son wasn't well either, and all he wanted to do was lie down. The photos you see on booking.com are not reality. In the end we booked into a nice clean hotel with actual people to talk to that had amazing friendly service. We do not recommend these apartments.
18 août 2025
Réponse de My Tiny Concierge
Dear Gillian,
thank you for sharing your experience with us. We are sorry to hear that your stay did not meet your expectations, and we would like to clarify a few important points:
1) Our company provides a concierge service for tourists, offering private transfers, guided tours, and tailored experiences. We are not responsible for the direct management of the partner accommodations.
2) A private transfer service cannot be compared to a public taxi. The fare includes a dedicated, tailor-made service, and may be subject to surcharges, especially during nighttime hours.
3) On our website, we always provide detailed information about the services purchased. We appreciate your feedback as an opportunity to remind all our guests to carefully read the service description before booking. For any questions or clarifications, our team is always available via WhatsApp at +39 351 350 4832.
We would also like to highlight that such a severe judgment strongly penalizes our company, where every day our staff work with dedication to meet the needs of our guests and provide the best possible service.
Réponse de My Tiny Concierge
Thank you so much, Kim! We're truly happy to hear you found our team responsive and friendly, and that our suggestions added value to your experience. It was a pleasure assisting you, and we hope to welcome you again soon for another seamless and personalized journey!
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