So.. not sure what the problem is? I signed a contract for $100. The first payment was supposed to come out on September 18th. That never happened… but they decided to pull funds out of my acco... Voir plus
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Lisez les avis des autres
Horrible Customer Service Experience. Never reply on time or address any serious concerns. They also don’t cancel direct debits as per customer’s request. Do not use this app, will not be using them e... Voir plus
Wage pay is absolutely amazing . Quick to sign up and register . Send money thru etransfer after 10 mins of signing up and registering. Completely recommend quick fast easy loans. Definitely using the... Voir plus
L'entreprise a répondu
I got a little frustrated with the repayment date being pushed 1 day ahead of my payday. When I emailed regarding this, I was very surprised to see a detailed, professional response. Everything went s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Access your wage, before payday! Get early access to a portion of your wage in real-time, plus so much more!
Coordonnées de contact
325 Front Street West 2nd Floor, M5V, Toronto, Canada
- 1-647-477-8377
- support.ca@wagepay.com
- mywagepay.ca
2,9
Moyen
134 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and easy
8 août 2024
Avis spontané
Wonderful customer service and quick…
Wonderful customer service and quick delivery of funds. Thank you!
7 août 2024
Avis spontané
I tried getting loan and got same response
I tried getting a first time loan with this company, and got following reasons:
• The date received has changed.
• The amount earned has increased.
• The amount earned has decreased.
• Income is under the $500 limit.
• Payer details have changed.
• A new income account is being assessed
Don't understand their assessment. Maybe a way to get personal info. Their loss if they don't want me to be a customer.
1 août 2024
Avis spontané
Réponse de Wagepay
Hi Al,
Thanks for posting the criteria that we emailed you.
As we specified in our emails, your rejection, Can be based on any of those factors.
Thank you.
Well I thought things were going ok…
Well I thought things were going ok until I entered my banking information for it ro tell me I can't connect my bank because of security on it and to enter a new bank and ro have that one to tell me that they don't support it and I ask you why are these place's offering help to people when they don't have what people need they make it impossible to believe them or anyone else because they are all just a bunch of inconsiderate people that don't care about you or me so don't waist your time I actually had high hopes for this company 🤔 boy I was sure wrong
3 août 2024
Avis spontané
Réponse de Wagepay
Hi Ken,
We're sorry to read your dissatisfaction with our product.
We wanted to inform you about the process of establishing a bank feed with your account. To facilitate this connection, we use Plaid, a secure financial technology platform. However, some banks with full Multi-Factor Authentication (MFA) or third-party access restrictions may not be fully compatible with Plaid at this time.
If your bank updates their MFA Functions - from time to time, they will do this, we have Plaid attempt to re-connect. Due to security factors, sometimes Plaid will not connect.
Thanks again.
Wage pay is awesome
Wage pay is awesome. Filled out application and received my money with an hour. I was struggling and didn’t know what I was doing to do until I get paid. Found wage pay and they helped me. Definitely going to use wage pay again in the future.
3 août 2024
Avis spontané
Réponse de Wagepay
We are thrilled to hear that Wagepay was able to assist you promptly when you needed it most. It’s great to know that the application process was efficient and that you received your funds within an hour.
Your trust in our services means a lot to us, and we look forward to supporting you again in the future.
Thank you and have a great day.
Modern and clean website interface and…
Modern and clean website interface and fast service 👌🏽
1 août 2024
Avis spontané
Réponse de Wagepay
Thank you for your feedback.
We are thrilled to hear that you found our website interface modern and clean, and that you experienced fast service. Your satisfaction is our top priority, and we are glad to have met your expectations.
We appreciate your support and look forward to serving you again.
Thank you and have a great day.
The experience was smooth and fast
The experience was smooth and fast. I had no problems getting the money. At first, I was sceptical because The app was Relatively new in Canada but I didn’t have any problems.
28 juillet 2024
Avis spontané
Réponse de Wagepay
Thank you for your positive feedback.
We are delighted to hear that your experience was smooth and fast, and that you had no issues obtaining the funds. We understand that initial scepticism can arise, especially with newer applications, so it is reassuring to know that your concerns were alleviated.
Your satisfaction is important to us, and we appreciate your trust in our services.
Thank you and have a great day.
Wage pay is absolutely amazing
Wage pay is absolutely amazing . Quick to sign up and register . Send money thru etransfer after 10 mins of signing up and registering. Completely recommend quick fast easy loans. Definitely using them again. Once again amazing fast easy no hassle. Wagepay is the best
19 juillet 2024
Avis spontané
Réponse de Wagepay
Thank you for your enthusiastic review.
We are delighted to hear that you had such a positive experience with Wagepay. It's great to know that the sign-up and registration process was quick and seamless for you, and that you received your funds promptly via e-transfer.
Your recommendation means a lot to us, and we are thrilled to have met your expectations for fast and easy loans. We look forward to serving you again in the future.
Once again, thank you for your kind words. We appreciate your support.
Thank you and have a great day.
Well I applied for a loan did not get…
Well I applied for a loan did not get the amount I was hoping for however being a first time client I understand, the process was easy the application was easy to answer the money was in my account quick so very much satisfied and would definitely take another loan out
16 juillet 2024
Avis spontané
Réponse de Wagepay
Thank you for sharing your experience.
We are pleased to hear that you found the application process easy and that the funds were deposited quickly. While we regret that the loan amount did not meet your initial expectations, we appreciate your understanding as a first-time client.
Your satisfaction is our priority, and we are delighted to know that you would consider taking another loan with us in the future. We look forward to serving you again.
Thank you and have a great day.
Application was simple and easy
Application was simple and easy. No ambiguity. Clearly spelt out and easy to understand.
15 juillet 2024
Avis spontané
Réponse de Wagepay
We are pleased to hear that you found our application process simple, clear, and easy to understand. Ensuring a straightforward experience for our clients is a top priority, and your comments affirm that we are on the right track.
I have a question my 200 dollar is…
I have a question my 200 dollar is limit showing that I can take but I want to know arey they gonna send me intreac e transfer or they deposit automatically in chequing account as I want money in my saving account what should I do
14 juillet 2024
Avis spontané
Réponse de Wagepay
Hi,
Please email us and we can assist further.
Gave a 1 because zero isn’t an option
Gave a 1 because zero isn’t an option. Their algorithm is terrible. Does not detect pay dates, despite inputting pay cycle when creating the account, keeps insisting that I make less than $500 because it can’t figure out biweekly pay. Contacting customer service gives you alternate excuses. Terrible, just terrible. 😣
14 juillet 2024
Avis spontané
Réponse de Wagepay
Hi Teresa,
It is unfortunate to read this review, despite us informing you that. If you've been presented with the reason for not having income over $500- it can be relevant to one or more of the reasons below. The date received has changed.
The amount earned has Increased.
The amount earned has Decreased.
Income is under the $500 Limit.
The payer details have changed.
A new Income account is being assessed.
There were also reasons outlined to you via our inbox, It's a shame we're not able to help everyone however we do assess customers off what their bank tells us, and we do asses Biweekly customers with no issues.
We appreciate your tenacity to get this resolved, however the matter of your income, and banking is out of our control as you can understand.
Thank you.
Réponse de Wagepay
We are pleased to hear that you found our application process simple, clear, and easy to understand. Ensuring a straightforward experience for our clients is a top priority, and your comments affirm that we are on the right track.
Great company…easy to use and fast…
Great company…easy to use and fast process!
9 juillet 2024
Avis spontané
Réponse de Wagepay
Thank you for your positive feedback.
We are delighted to hear that you find our company easy to use and that you experienced a fast process. Your satisfaction is our top priority, and we are glad to have met your expectations.
We appreciate your support and look forward to continuing to serve you.
Thank you and have a great day.
Fast service
Fast service, easy approval process and funds are disbursed very quick!
9 juillet 2024
Avis spontané
Réponse de Wagepay
Thank you for your positive review.
We are pleased to hear that you found the process and application short and simple, and that you received your loan within minutes. It is also gratifying to know that you found our contract comprehensive and our interest rates low.
Your satisfaction is our priority, and we look forward to assisting you again in the future if needed.
Thank you and have a great day.
The wait time to reborrow
The wait time to reborrow . Payment was taken out of my account as agreed
But I am unable to apply again as it’s still processing … may or may not use it again .
3 juillet 2024
Avis spontané
Réponse de Wagepay
We regret to hear about the inconvenience you experienced with the reborrowing process. While we are pleased that the payment was taken from your account as agreed, we understand your frustration with the current processing delay preventing you from applying again.
Your comments are important to us, and we are committed to improving our services. Please contact our customer support team so we can assist you promptly with your reborrowing application.
We value your patience and understanding, and we hope to have the opportunity to serve you again.
Very easy and very fast service
Very easy and very fast service! Will definitely use again! :)
5 juillet 2024
Avis spontané
Réponse de Wagepay
Hi,
Thank you for the feedback.
Glad we could help you out.
Was quick and easy
Was quick and easy, provided all documents needed yesterday and had the funds in my account this morning! Highly recommend if you want a painless and quick dollar.
2 juillet 2024
Avis spontané
Réponse de Wagepay
Thank you for your feedback!
We are delighted to hear that your experience was quick and easy. Providing all necessary documents promptly can indeed expedite the process, and we are glad to have met your expectations.
We strive to offer efficient and hassle-free services, and it is wonderful to know that you had the funds in your account this morning. Your recommendation is greatly appreciated, and we are pleased to have been able to assist you swiftly.
Thank you and have a great day.
Fantastic and easy experience!!
This was easy, pleasant to do with really simple instructions and no hassle. They were also fair and are mindful of my ability to pay back. Rates are superb and mo ey was sent to my account within hours! I've had a great experience with wagepay!!!
30 juin 2024
Avis spontané
Réponse de Wagepay
Thank you for sharing your positive experience with Wagepay!
We are thrilled to hear that the process was easy and pleasant for you, with straightforward instructions and no hassle. It is our goal to be fair and considerate of your ability to repay, and we are pleased that this was reflected in your experience.
We are also glad that you found our rates superb and that the funds were transferred to your account within hours. Your satisfaction is our priority, and it is wonderful to know that you had a great experience with Wagepay.
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