Nabers Group Avis 272

I miss talking to a real human. Nabers has a fine product offering, however, I was very disappointed during the set up process to discover that the rep who sold me on the Nabers experience via the phone would no longer be my point of contact. Now all communication is via email/chat. Does Nabers respond? Yes, but I would really enjoy picking up the phone and having a simple live conversation when I have a question.

I had never done this process (participant loan) before. I was helped, very patiently (as always), through the application. I thought I would be working on getting this loan for a couple of days. I was through, and completed the wire transfer in about an hour. Thank you, Nabers!

The process of obtaining my Solo 401K was a breeze with these guys. Process was simple and informative.

What sets them apart is their 24/7 customer support with real people that actually know what they are talking about. It almost feels like the founders are the ones in the trenches answering questions daily.

Their community is very strong due to this. 10/10 would absolutely recommend.

Everyone I had contact with at Nabors was very helpful and willing to answer all of my questions.

Really made it easy to setup a solo 401K for my new LLC.

The Nabers group facilitated a great onboarding experience. Rachel and the team were very responsive to my questions and service requests.

It's important to know I was looking at a competitors program, for comparison my accountant recommended I look at the Nabor's Group. When I compared the differences in services I did not see any. I went back to the competing firm and they had no answer for the fee difference. I am not talking about a few dollars but hundreds of dollars. It would have a big difference over time. Thank you Nabors Group!

Nabers is NOT shy on great customer service. I have been totally thrilled with the responsiveness of this organization. I receive helpful information on a consistent basis. Truly a helpful friendly company.

A bit confusing to get signed up in the beginning, but the reps were very responsive and helpful.

The experience with Nabers Group is top-notch. The onboarding process is seamless and automated as much as possible. The resource library is immense if you need to troubleshoot, and the support team is excellent. 5 Stars!

Overall the experience with the Nabers Group is excellent. While situations differ from one client to another, it would be nice if they offered some online tutorials that stepped through fundamentals of setup restrictions and maintenance. Maybe they do have them, but in my busyness I've overlooked them. They do have a Facebook presence that is actively engaged and very helpful.

Easy setup. Good links to information to answer questions. Support staff very helpful and knowledgeable.

response to concern very quilk and informative

Nabors is completely thorough. They provide exactly what they offer and give excellant service after the sale. They also update on a regular basis on new opportunities. Have nothing negative to report.

Very prompt response and took quick actions to my request for assistance.

Nabers Group is the most qualified Solo401K provider that I found from doing extensive research. I found after enrollment they continued to provide excellent education & support...and sharing any industry updates. Solo 401K is an amazing tool!

Chelsea was very knowledgeable and was able to direct my questions to the right people. She double checked my brokerage account applications, which was really nice reassurance!

I am client of the Nabers Group for about 10 years, and was always greatly satisfied with their products, service, and innovation.
My last engagement (switching from SOLO401k to the personal self-directed Trad IRA and Roth IRA) is another great example of that!