Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Experience with Nabers Group for our Solo401K Trust has been excellent. Their support is superb, and have been very helpful on multiple occasions when we had questions as a newbie. They even alerted... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I have 3 different accounts with Nabers and after a difficult situation they looked at intended new policy and decided to not go that direction. Rather they will hold my accounts as legacy ‘plans’ at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

With Nabers Group since 2017... Researched high and low for Self Directed Solo 401K and found Jeff and Rachel to be honest brokers of these instruments. Education articles and simplicity of setting up... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I am still not setup. Playing phone tag with my rep. Need guidance on setting up the accounts and how to effectively use the trust and LLC. I think Nabler's over estimates the knowledge of the self em... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

GREAT: I was going to contact support to…

I was going to contact support to rollover funds (because I forgot how I did it last time), but found it was literally a click away (select your current 401k from a dropdown/list box) and Nabers created the documents/pdf for me.

It's actually harder to change your phone number with them than get faxable documents.

You do need to make it easier to change your phone number...

1 décembre 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thank you for your kind words and feedback, Fred. We're glad to hear that the process was easy and that you found our customer support helpful. We'll pass along your suggestion to make it easier to change your phone number to our team. Thank you again for choosing Solo 401k!

Noté 5 sur 5 étoiles

Great Fiduciary!

Experience with Nabers Group for our Solo401K Trust has been excellent. Their support is superb, and have been very helpful on multiple occasions when we had questions as a newbie. They even alerted us to a pending liquidity issue with Gemini's Crypto Earn program, allowing us to pull our funds out before they got locked from withdrawals! Great Solo401K Trust provider.... don't think twice.

18 novembre 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thank you for choosing Nabers Group as your Solo 401k provider, Jeff. We're glad to have been able to help you out in a time sensitive situation, and we appreciate your kind words. Our support team is here to help with anything you might need, so don't hesitate to reach out if you ever have any questions. Thanks again for choosing us and we hope to continue providing excellent service for years to come.

Noté 4 sur 5 étoiles

Review

Overall, the experience was a very positive one. The information is good. Josh did well in the "interview."
There are way, way too many emails, starting with the reminder for that interview and subsequent to signing up.

5 octobre 2022
Logo de Nabers Group

Réponse de Nabers Group

Hi Bob, thanks for your feedback. Our meeting scheduler does send a 24-hour reminder, 1-hour reminder, and "starting in 10 minutes" email message. I'll pass on your feedback about the number of emails to our team. We want to make sure that we're providing enough information without overwhelming our users and we'll work to strike the right balance. We're glad the experience has been positive and look forward to continuing to support you and your Solo 401k!

Noté 5 sur 5 étoiles

Just started working with Nabers Group…

Just started working with Nabers Group to get my Solo 401K Plan and Trust setup and they did an excellent job and made it very easy to get everything completed. The banking setup for our Solo-401k Trust account with their recommended bank and their staff was the most pleasant banking experience I've ever had.
Overall, so far they have been a delight to work and hopefully it continues to be so.

7 octobre 2022
Logo de Nabers Group

Réponse de Nabers Group

Thank you for choosing Nabers Group to help you with your Solo 401k, Ford. We're glad to hear that everything has gone smoothly so far and that you've had a positive experience with our team. We hope the rest of your experience with us is just as great!

Noté 5 sur 5 étoiles

Nabers is outstanding!

Nabers is an amazing platform for Solo 401Ks, the team is outstanding, helpful, and always keeping our best interest at heart. Of course, they always encourage us to consult with SMEs if we have specific questions about our own unique situation. But the wealth of knowledge and guidance at Nabers is stellar. Kudos to Josh for answering all our questions. If anyone is considering a Solo 401K platform, I highly recommend Nabers Group. Thank you Nabers!

28 septembre 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thanks for your kind feedback and 5-star review! We'll keep working hard to make our tools even more robust so using your Solo 401k is fast, easy and (hopefully) more profitable than ever!

Noté 5 sur 5 étoiles

Chat help is actually helpful! (contrary to the norm)

I don't particularly like chat customer service, but I have to say that the help I got through chat at Nabers.com was fast and attentive. Great job! Seems like a small but dedicated and well-informed crew over there.

30 septembre 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thanks for your great feedback and I'm glad to hear the chat was helpful. Our (real people) team is happy to help get you answers quickly and completely through the online chat at Solo401k.com. Glad the chat exceeded your expectations and please keep the feedback coming!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, great intuitive website to access all your 401K PDF documents, and an awesome resource of all investing options at your fingertips.

12 septembre 2022
Logo de Nabers Group

Réponse de Nabers Group

Thank you for yoru great feedback, Nick. We're working hard to develop tools that make investing through your Solo 401k even easier and faster!

Noté 1 sur 5 étoiles

You charged me a set up fee And an…

You charged me a set up fee And an annual fee. Now you demand a monthly fee also to keep in compliance. What is next, a daily fee? I worked on your 5 minute set up for over an hour then I transferred my funds to a bank IRA. Zero star rating was not available.

31 juillet 2022
Logo de Nabers Group

Réponse de Nabers Group

Hi Gladys, appreciate your feedback and happy to clarify our pricing structure. If you are a legacy "docs only" user, you pay a flat setup + flat annual fee. If you are a "fully featured" user, you pay a flat monthly fee. You never pay both. If you accidentally sign up for a 2nd service you don't need, we proactively refund you. I don't see your name in our client database, but our policy is to only charge our users for one Solo 401k plan.

If you think your 1-star rating was an error, we invite you to revise the review. Thank you.

Noté 5 sur 5 étoiles

Made transitioning to new custodian and…

Made transitioning to new custodian and reinstatement of plan very simple

29 juillet 2022
Logo de Nabers Group

Réponse de Nabers Group

Thank you for the feedback! We'll keep working to build tools that make the plan even easier to use!

Noté 5 sur 5 étoiles

I find Nabers always very good

I find Nabers always very good! Their people are wonderful and their tech is innovative and helpful.

21 juillet 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thank you so much for your feedback, Darrin!

Noté 4 sur 5 étoiles

The web based fillable form did not…

The web based fillable form did not allow corrections during input. Thanks.

16 juillet 2022
Logo de Nabers Group

Réponse de Nabers Group

Thanks, Joe. During the IRS required restatement, we pre-populate your current 401k plan info to ensure data integrity. However, we always allow you to amend addresses, phone numbers, etc. If you have anything else that needs editing, please reach out and our team will make that happen for you right away!

Noté 4 sur 5 étoiles

Great experience opening

Great experience! Wasted two weeks waiting for Chase to approve the 401k Trust Docs. Sent the docs to Solera National Bank (bank listed as partner to solo401k.com) and they opened the account in two day! Solo401k was great but just a few too many email back and forth to figure out what the next steps were to do.

12 juillet 2022
Logo de Nabers Group

Réponse de Nabers Group

Thanks for your feedback, Howard and I'm glad things worked out with one of our partner banks! We're continuing to build tools to streamline the process to make getting things done (faster) even easier.

Noté 5 sur 5 étoiles

I’ve just started the process of…

I’ve just started the process of getting squared away and so far it’s been the best experience! I was able to schedule a quick call with ilana and she was able to help answer my questions and has continued to do so through email. Definitely reassuring knowing there is someone available to help!!

1 juillet 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thank you Davey! You're doing a great job and we're so glad to be here supporting you.

Noté 5 sur 5 étoiles

The Nabers group is beyond exceptional…

The Nabers group is beyond exceptional in hand-holding during the establishment process and being available (quickly) to help answer any ongoing questions I had. Setting up this new Solo 401k was an entirely new process for me and I had a lot of questions along the way. There was always someone at Nabers to help me in a fast and friendly way. They are also on top of things as it relates to tech, so coordinating the paperwork is mostly done digitally and was not very taxing.

30 juin 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thank you, Scott! You had great thought-provoking questions and we are glad to be here to support you. We'll keep honing our tools and our tech to make things even easier. We love to make things as "one-click" as possible.

Noté 5 sur 5 étoiles

I have called Nabers a number of times…

I have called Nabers a number of times through the years to clarify questions that come up regarding my SOLO 401K. They have always been so helpful, kind and patient. I’m hesitant to recommend businesses to friends and associates but Nabers is one I am happy to share with those interested, without reservation.

23 juin 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thank you for your great feedback. We're proud to be here to support you in using the best Solo 401k in the industry. And we tip our hat to YOU for taking the leap to control your own financial destiny. Glad to be on this journey with you.

Noté 3 sur 5 étoiles

Confusing process

My husband, son, stepfather and I all have opened new LLC accounts and IRA accounts. We have all had issues and confusion with the process.

23 juin 2022
Logo de Nabers Group

Réponse de Nabers Group

Thanks for your feedback. I think there was some confusion with your IRA custodian which we've cleared up. Your IRA LLCs are up and running and ready to use! Please let us know if you have any other feedback, and we'll be here to help.

Noté 5 sur 5 étoiles

Ilana at Nabers provided outstanding…

Ilana at Nabers provided outstanding customer service. She was kind, patient and answered all of my questions in a timely manner.

15 juin 2022
Avis spontané
Logo de Nabers Group

Réponse de Nabers Group

Thanks for your feedback. We're glad to be here to support you in taking control of your financial future!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus