Don’t Buy Jewelry from Na Hoku
I purchased expensive earrings from this company and was assured that the earrings had a lifetime warranty against defects in craftsmanship. I had the earrings for 6 months and noticed that there was a seam separation issue and diligently sent the earrings to Honolulu from Oregon for $25 of which is not reimbursed. The company received the earrings and two months later I received an email stating that I had to pay another $100 + $17.50 (shipping) for repair of the poorly designed earrings.
Some lessons learned here are: This company doesn’t stand by their jewelry and their lifetime warranty is a scam. The craftsmanship of their jewelry is not quality for the price. I found that this company is not BBB accredited. Essentially, I got scammed and there’s not much else I can do except make sure others don’t have to experience buyers remorse.
Next time I’m in Hawaii I’ll buy my expensive jewelry from an accredited business that really does stand by the integrity and craftsmanship of their products.