Order arrived perfectly packaged. Unfortunately I hadn’t looked at the dimensions properly when ordering and it was far too big for our space. Returns were easy and the refund quibble free. Perfect cu... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Namie team was so responsive over all means of communication both on Etsy and via email. My products were shipped promptly, arrived very well packaged (soap dispensers had metres of wrapping!) and... Voir plus
L'entreprise a répondu
I purchased a set of 3 black bottles with pumps to accessorise my shower room. They come with a tray to sit on which is really heavy and the bottles are really nice quality. A much nicer way to store... Voir plus
We ordered a large number of Namie products for our service office and absolutely love them. They have elevated every space they’re in, and we’ve had so many clients asking where they’re from beca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Namie Home was founded in 2021 by Nat and Jamie in Staffordshire, born out of a simple but powerful idea: beautiful homes deserve better than the generic, plastic soap bottles found in supermarkets. After spending months designing and perfecting a premium soap dispenser that would elevate any interior, we launched what has become our best-loved product. Stylish, functional, and endlessly customisable, our dispensers were just the beginning. Customisable dispensers to suit any style. Since then, Namie Home has grown into a much-loved brand, trusted by over 40,000 homes around the world. Our range has expanded to include thoughtfully designed homeware like glass storage jars, elegant oil bottles, and modern metal bathroom fixtures—each piece created with the same care and attention to detail that started it all. At the heart of Namie is a genuine love for home styling and the incredible community that surrounds us. We feel incredibly lucky to have built a brand that’s not just about products, but about people. Our customers are the reason we’re here, and their support continues to inspire everything we do. Looking ahead, we have big plans in motion—new designs, new collections, and ideas that we believe will transform not only your spaces but Namie as a brand. The future is exciting, and we’re so glad to have you with us on this journey.
Coordonnées de contact
4,8
Excellent
377 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exactly what I was looking for
Exactly what I was looking for. I’d searched all over the internet trying to find quality amber bottles with an antique brass pump before finding these. I wasn’t disappointed. The quality and service were excellent. Nice waterproof label, perfect coloured pump, ( not remotely tacky colour) . They elevated my new kitchen and now I wish I’d bought two. Highly recommend.
6 février 2026
Réponse de Namie Home
Hi Debra,
Thank you so much for your wonderful review.
We’re delighted to hear that you finally found exactly what you were looking for and that the quality, finish, and labels met your expectations. It’s fantastic to know they’ve elevated your new kitchen.
Thank you for your recommendation and support — it truly means a lot to us!
Hi the bottle tops are ok but i am…
Hi the bottle tops are ok but i am really strugling to get bottles that they fit
27 janvier 2026
Réponse de Namie Home
Hi Lisa,
Thank you for your review. I'm really sorry to hear you are having trouble with finding bottles to fit our pumps.
I have emailed you directly to help resolve this issue! Thank you again for your support and for leaving your feedback!
Quality products well priced
Quality products well priced. Very happy with my purchase
27 janvier 2026
Réponse de Namie Home
Hi Paula,
Thank you for your wonderful feedback!
We’re so pleased to hear that you’re happy with the quality and pricing of your purchase. Providing great products at fair prices is something we truly value, so your comments mean a lot to us.
great items
26 janvier 2026
Réponse de Namie Home
Hi Jeanette,
We’re thrilled to hear you’re happy with your items. If there’s ever anything we can help with, please don’t hesitate to get in touch — we’d love to assist you again in the future.
Great product delivered Very quick deliver
Very quick deliver, love my products which look fantastic by the side of my kitchen sink.
26 janvier 2026
Réponse de Namie Home
Hi Jill,
Thank you so much for your wonderful review!
We’re delighted to hear that your order arrived quickly and that you love your products. It’s great to know they look fantastic by your kitchen sink — that’s exactly what we love to hear!
We really appreciate your support and hope to see you again soon!
Absolutely brilliant
Absolutely brilliant
Delivery and packaging to a very high standard .
As a returning customer I knew everything would be perfect
Customer service team are extremely helpful,slight issue and it was resolved instantly no messing about
2 février 2026
Réponse de Namie Home
Hi Justine,
Thank you so much for your amazing review! We’re delighted to hear that everything met your expectations once again, from delivery and packaging to our customer service. We truly appreciate your continued support and are so pleased we could resolve the issue quickly for you.
I love these bottles I ordered for the…
I love these bottles I ordered for the kitchen. After experiencing a problem with the pump dispenser on one of them, there was no hesitation in sending me a replacement. Excellent customer service with a super speedy response highly recommended 🩷
6 février 2026
Avis spontané
Réponse de Namie Home
Hi Julie,
Thank you so much for your wonderful review! We’re thrilled to hear you love your bottles and that our team could quickly resolve the pump issue. Your kind words mean a lot, and we really appreciate your recommendation!
Amazing high quality products.Customer…
Amazing high quality products.Customer service is exceptional with nothing too much trouble for Sophie who dealt with my query. Will definitely be ordering more products in the future highly recommend.
6 février 2026
Avis spontané
Réponse de Namie Home
Hi Janet,
Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the products and our customer service. Sophie will be delighted by your kind words! We really appreciate your support and look forward to welcoming you back soon!
Prompt and detailed response to my query
Prompt and detailed response to my question re: dimensions of a Namie Home towel rail. Excellent customer support from Sophie
4 février 2026
Avis spontané
Réponse de Namie Home
Hi Alistair,
Thank you so much for your kind feedback! We’re really pleased to hear that Sophie was able to provide a prompt and detailed response to your question. We’ll be sure to pass along your compliments to her. If you need any further assistance, we’re always happy to help!
Great company to deal with
Great company to deal with. I made a mistake on my order but emailed a lady called Sophie who sorted it all out without any fuss thanks again
2 février 2026
Avis spontané
Réponse de Namie Home
Hi John,
Thank you so much for your kind review. We’re really pleased to hear you had a positive experience and that Sophie was able to sort everything out for you quickly and without any fuss. I’ll be sure to pass your lovely feedback on to her. Thanks again for taking the time to share your experience — it’s very much appreciated.
Wonderful customer service and…
Wonderful customer service and beautiful products
Would def order again
Great quality
26 janvier 2026
Réponse de Namie Home
Hi Stephanie,
Thank you so much for your lovely review! We’re delighted to hear you were happy with both our customer service and the quality of our products. Your kind words truly mean a lot to us, and we look forward to welcoming you back again soon!
Excellent customer service
Excellent customer service, quick response to my enquiry, very helpful
My delivery was quick & carefully packaged,
Beautiful bottles that really enhance my kitchen window sill!
Will definitely be buying more for gifts!
2 février 2026
Avis spontané
Réponse de Namie Home
Hi Sally,
Thank you so much for your wonderful review! We’re thrilled to hear you were happy with our customer service and quick responses, and that your order arrived promptly and well packaged. It’s lovely to know the bottles look great in your kitchen window sill — that really makes our day! We truly appreciate your support and look forward to helping you again, especially when you’re shopping for gifts.
Good Price and beautiful packaging
Good Price and beautiful packaging.
Product is of a very high standard.
23 janvier 2026
Réponse de Namie Home
Hi Bhavi,
Thank you so much for your lovely review! We’re really pleased to hear you were happy with the price, packaging, and quality of the product. Your feedback means a lot to us, and we hope to welcome you back again soon.
I was really impressed
I was really impressed, with the quality of the soap dispenser’s I ordered.also the packaging of my order was excellent
No problem there.the Delivery was fast And not for getting what a very nice people they are.👍
22 janvier 2026
Réponse de Namie Home
Hi Roger,
Thank you so much for your kind words! We’re delighted to hear you were impressed with the quality of the soap dispensers and the packaging, and that your order arrived quickly. Your lovely feedback truly means a lot to our team — we really appreciate you taking the time to share it.
High quality products for an excellent…
High quality products for an excellent price. Very responsive and helpful customer service too! Thank you to the team, I’ll certainly be returning and recommending to others ♥️
27 janvier 2026
Avis spontané
Réponse de Namie Home
Hi Nikita,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality, value, and our customer service. Your support truly means the world to our team. We can’t wait to welcome you back again soon!
Nice product but good grief
Nice product but good grief, unsubscribe from emails as fast as you can! My inbox is full of Namie marketing!
19 janvier 2026
Réponse de Namie Home
Hi Harry,
Thank you for taking the time to leave a review, and we’re really glad to hear you’re enjoying the product.
We’re sorry to hear that our emails felt overwhelming. During sale periods we do send more emails than usual to make sure customers are aware of the discounts available, but we completely understand that this isn’t for everyone.
You can unsubscribe at any time using the link at the bottom of our emails, and we really appreciate you sharing your feedback — it helps us improve.
Excellent customer service
Namie have excellent customer service, a problem with my order was resolved very quickly and surpassed my expecatations. Great products, I love my amber bottles with black and copper pumps, look great in my kitchen. My order arrived quickly and was very well packaged. Will definitely purchase from Namie again!
26 janvier 2026
Avis spontané
Réponse de Namie Home
Hi there,
Thank you so much for your lovely review! We’re thrilled to hear that our customer service met (and exceeded!) your expectations and that you’re enjoying your amber bottles — the black and copper pumps are a favourite of ours too.
We’re also really glad to hear your order arrived quickly and well packaged. Thank you for taking the time to share your experience, it truly means a lot to our small team. We can’t wait to welcome you back to Namie again!
Amazing high quality products and…
Amazing high quality products and customer service is exceptional with nothing too much trouble. Will definitely be ordering more products in the future highly recommend
27 janvier 2026
Avis spontané
Réponse de Namie Home
Hi Jayne,
Thank you so much for your kind words! We’re delighted to hear you’re happy with both the quality of our products and our customer service — that really means a lot to us.
We truly appreciate the recommendation and look forward to welcoming you back again soon!
300ml Hand Soap
I ordered three 300ml hand soap dispensers and they arrived in good time. They look great and add a stylish touch to my bathrooms and kitchen. The only negative is that the nozzles carry on dripping soap for a couple of drops when used, which means I'm constantly wiping the side of the sinks free of soap or else it gets messy.
15 janvier 2026
Réponse de Namie Home
Hi Joanna,
Thank you for taking the time to leave a review. We’re really pleased to hear that your order arrived quickly and that the dispensers are adding a stylish touch to your bathrooms and kitchen.
We’re sorry to hear about the issue with the nozzles dripping slightly after use. We really appreciate you bringing this to our attention, and we have emailed you in regards to this to help resolve this issue for you.
Thank you again for your honest feedback and for choosing Namie.
Réponse de Namie Home
Hi Martin,
Thank you for your review. We really appreciate your support and are so glad you’re happy with your purchase.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.