Nancychester Avis 

I ordered a blouse and cardigan together and both arrived in good condition. The cardigan is especially soft and I’ve already worn it several times.

Really pleased with the trousers. Comfortable, flattering and easy to dress up with a nicer top.

I bought the blue dress for a family dinner and was worried about the sleeves being too tight. The fit was much better than expected and I felt comfortable in it all evening.

I have ordered my birthday dress from them after clicking the link on Pinterest. No confirmation email, no way to speak to anyone this is horrible. Since seen the dress on shein for little over a £10 I paid over £50. I've been conned and it was for my birthday 🥺. Not fair

Fake company, no website response, we have been scammed, avoid at all cost, I have just read the reviews of 2 other customers who have been conned, no response from Nancy Chester who ever she is. Well there’s no point in trying to waste anymore time trying to get a refund so I will just warn any potential customers don’t get sucked in

This is a fraudulent business, operating out of china but pretending to be based in the UK. My order took 5 weeks to arrive (from China), and is a *completely* different product than the colourful faded jeans pictured on the website - I received 100% polyester, poorly made tights/ trousers, which have a cheap, super bright screen print of the pattern I actually ordered - I wish I could upload a photo so you could see how horrendous they actually are!
They won’t give me a refund and are being very difficult and unhelpful + they are not shocked at all by the terrible quality, which is when I realised it wasn’t a bad manufacturing issue.
Anyway, avoid so you don’t have the same issues I’m having with going through my cc company to try to get a refund on this fraud transaction.

This company shows a review rating of 3.7 on Trustpilot if you do a Google search, but all the reviews have been removed. That normally means the reviewer is offered an incentive to remove the review. I saw an item of clothing I liked on Pinterest and when I clicked on the link, I immediately suspected it was one of the Chinese websites set up to look like a longstanding English brand. To determine this I always check the return policy as the Chinese websites always request you email them if you have a return and sure enough it states you have to email them first and that you have to pay for your own returns. Also even though they show a photo of their shop in an English village setting they don’t give the address of that shop. I think our government should do something to protect consumers from these companies whose clothes show no resemblance in real life to that depicted in the photographs.