Nassboards Avis 

Brilliant boards12mm backer board. Used under flooring in our new conservatory.
They went down easily providing a very level flat surface for the flooring.

Had an issue with an underfloor heating mat nothing to do with the quality it was the size.
Contacted Nassboard via email got a response within the hour everything sorted within 2 hours.
Martin a tech was helpfull and very easy to talk too.
I’ll still be buying from this firm no problem.

Great service, very happy with their products

the product complies with the description, of good quality, after installation it fulfills its purpose

I ordered for next day delivery, it’s day 3 and still did not receive my order.

I have purchased several items from Nassboards. All their products are of good quality, competitively priced, and they offer excellent after-sales support.

I wanted a wet room floor and tanking kit. The price was cheaper than anywhere, even our plumbing and building suppliers.
The items where delivered the next day. The quality is perfect. They did miss a waste trap and I emailed and received a call from Martin who apologised, and shipped it out foc the next day. You can't ask for any better service. I will definitely be going back to purchase again. It's good to know there are still some companies whos products and customer service are second to non.

Excellent customer service

I ordered the wrong tray and got in touch with Nassboards.
A very helpful man called Martin resolved the problem and replaced the board with the correct one at no extra cost.
Great service

Excellent service prompt delivery
Extremely happy with purchase great price as an unwanted return from previous customer
Will definitely use this company again

Excellent service and quality, would highly recommend.

Fast services

Good materials quick delivery

Great service and product

I’ve used Nassboards on several occasions now, usually for wet rooms and I find their system works really well. I have three wet rooms in my house and I’ve never had any issues, as long as it’s taped and tanked as per the instructions you can’t go wrong.
I’ve dealt directly with Martin on occasions and find him very helpful and knowledgeable.
Mark

The board packaging had been dragged across the floor, this must of been over a period of time causing the corners of the box to break and the corners to be rounded off. My tiler wanted me to send them back but time and cost would not allow me to do this, so I asked him to put more sealant and tape over the areas.

Great price and quick delivery. Only thing I would say is the boxes need to be stronger on the corners. Both boxes of backer board the ends were open and a couple of damaged corners on the boards.

I don’t recommend,we had problems with deliveries and customer service.

Great communication, and extremely quick delivery.
Product looks great and couldn’t get any better price wise .
Would I recommend this company, yes , to the point I’ve ordered more products from them .
Excellent company.