Nathaniel Car Sales - Cardiff Avis 

504
•
TrustScore 5 sur 5

4,8

218 Penarth Road, CF11 8NN Cardiff, Wales, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Colin, sorted out HPI issue. Arranged all transfers and documents. Made my transitions easy and always kept me informed of ongoing situations as they developed. Would highly rec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shane is an exemplary member of the Nathaniel sales team. Would and have highly recommended. Professional, courteous, honest and always come back to you when he says he will. Always a pleasure to deal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales man did everything I needed within 2 hours, from offering me the right amount for my car, to swapping my private plates, everything was very easy, no hard sell, car is amazing . Car was read... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently purchased an MG ZS Hybrid+ from Nathaniel Used Cars in Cardiff - a recently launched new site for selling used cars at the end of Penarth Road. We couldn't be happier with our experience,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

504 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(504)

676 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Extremely friendly and knowledgeable

Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive.

After I had carried out an extensive test drive on my own, they answered all my in-depth questions on systems etc that I needed clarification on.

So much so I ordered the car MG-HS Trophy and collected today

12 août 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for the 5 star review and great feedback, we are glad that you felt well informed and enjoyed the process

Noté 5 sur 5 étoiles

Brilliant staff at

I had a fantastic experience at Nathaniels Cardiff the staff were welcoming, approachable and made the process of buying a car stress free. I would highly recommend.

9 août 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for the fantastic rating Abi
We're so glad the whole team made your car-buying process smooth and stress-free. Welcome to the family, and congratulations on your new car.
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

It was a welcoming and friendly…

It was a welcoming and friendly atmosphere!
The Sales Rep was very good! His Explanation of everything and the Car was excellent!
Good communication skills!
He was on top of it all!

13 août 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thanks for the fantastic 5-star rating, Monica
We truly appreciate your support and hope you love your new car. Drive safely!
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Decision to acquire MG HS from Nathanial cars

I first attended the Cardiiff Penarth Road showroom in May of 2026.I was looking at different cars to replace my current Motability vehicle that was due for change in August. I was greeted by Sales Executive Elliot Cooze who discussed the various models of the MG range of cars that would suit. as a result of that visit i returned to the Cardiff showroom a week later and test drove the MG HS. The car was suitable and a decision was made to acquire the desired vehicle in red. I returned to the showroom on August the 10th to collect the vehicle. I was greeted by Sales Executive Shane Perry who explained that Elliot was on leave, Shane did all the necessary paper work. He explained all that was required and set up everything the way i needed it in the car. Shane made a telephone call to me the following Wednesday to confirm everything was running smoothly and that I was completely satisfied with the car. I was and I still am and very happy with the attention and service from all the staff who assisted at Nathanial Car Sales. THANK YOU.

10 août 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much, Robert for the fantastic 5-star review! We are thrilled to hear that Shane & Elliott made your car-buying experience smooth and stress-free.
Enjoy your new MG HS, and please don't hesitate to reach out if you need anything down the road
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Staff were very helpful

Staff were very helpful. We weren't sure what we were looking for but the confidence and knowledge from the staff was very helpful

6 août 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for the 5-star review! We hope you love your new car and look forward to seeing you again.
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

The staff was great answering ever…

The staff was great answering ever question I had they kept me well informed about what was happening. Also once I had had the car the rang me up to check how it was going and if I needed any help with anything recommended the to any thanks once again for perfect service.

2 août 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for the amazing 5-star review, James. We're so glad you enjoyed your experience
Our whole team strives to provide great custeomer service and your kind words make the teams day
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

First class service

First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to the garage who also bought a car from Elliot. Good range of vehicles available.introduced to service dept.

5 août 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for the amazing 5-star review, We're so glad you enjoyed your experience and Elliott helped to meet all your needs
Kind regards Nathaniel Team

Noté 5 sur 5 étoiles

Never felt pressured into a purchase…

Never felt pressured into a purchase salesman was very pleasant and helpful would recommend them

30 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Many thanks for the great review and feedback , we really appreciate it
Kind Regards Nathaniel Team

Noté 2 sur 5 étoiles

Service after not great.

Service after not great.
The wait to have your faulty car seen is over a months wait. Absolutely ridiculous so although I like my car I now would not recommend MG Nathaniel cars Cardiff. Oh and your car needs to be in the garage all day just for a radio issue. Terrible service offered

28 juillet 2026
Avis spontané
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Réponse de Nathaniel Car Sales - Cardiff

Hi Nic, thank you for bringing this to our attention. We are truly sorry to hear that your experience did not meet expectations. We take pride in our work and would love the opportunity to sort this out for you right away. Please reach out to Richard Osbourne directly so our service team can look into the details and make things right. Thank you for giving us the chance to improve
Kind regards Nathaniel Team

Noté 3 sur 5 étoiles

The purchase of my wife’s car went…

The purchase of my wife’s car went smoothly as my PX was over 12 years old and wasn’t expecting a great deal for it, but when I came to trade my car in for a new 26 plate vehicle, the salesman offered me well below market value stating that my car had rear disc brake issues, upon disagreeing with him stating that the car had only been to Audi 2 weeks previous and was given a clean bill of health from one of their master technicians ( video proof of this also). Therefore I DIDN’T GO AHEAD WITH THE PURCHASE.
I took my business elsewhere!!!

23 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for your review and the comments on how smoothly the purchase of your MG4 went Coilin in Cardiff

On the comments we welcome your feedback and I’m sorry that your expectations were not met on the value of your Audi.
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

We had our new car from Nathaniel cars…

We had our new car from Nathaniel cars in Cardiff and our sales rep was Shane Perry he was brilliant from start to finish couldn't have asked for a better sales man ge explained every single detail of the car. Would highly recommend them. One happy customer 😀

29 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Shane. Your support means the world to us, and we can’t wait to see you again
Kind regards Nathaniel Team

Noté 5 sur 5 étoiles

Treated like a friend

Treated like a friend, not just a customer.

18 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thanks so much, we really appreciate the review and look forward to seeing you again.
Kind regards Nathaniel Team

Noté 5 sur 5 étoiles

The salesman took time to explain

The salesman took time to explain, respond to questions & to demonstrate the vehicle's controls. He accepted I did not want finance or to sign anything before thoroughly reading & checking paperwork. He was courteous & considerate of our needs. He was efficient & returned calls. The car arrived promptly for test driving, was suitable & in good condition. We were assisted in the process of applying for the installation of an upgraded charger & in transferring personalised number plates.

24 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for the kind words.
We are thrilled you enjoyed your experience and the level of service the team provided to you.
Reviews like this mean a lot to us
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Brilliant service all round staff go…

Brilliant service all round staff go above and beyond to support. Shane in particular provided excellent support.could not fault him.

23 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Hi Lynne, thank you so much for the wonderful 5-star review! We are thrilled to hear that you enjoyed your recent experience with Shane and Nathaniel Cardiff
It means the world to our whole team. We look forward to seeing you again soon
Kind Regards

Noté 5 sur 5 étoiles

Professional.

Professional. Experienced.
All car details explained from beginning to end of sales.

17 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thanks so much, Irene
We're so glad you had a great experience with us. We truly appreciate your support and hope to see you again next time
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

From start to end the process of buying…

From start to end the process of buying my new MG was smooth and exciting !

Shane was wonderful and the whole team i met seemed very friendly

I have bought my last 5 cars from 1 dealership, so I was worried how I would find going to a new dealership but I have no negatives from my experience!

Thank you Shane !!

13 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for the 5-star rating,Sarah!
We truly appreciate your support and are glad you had a great experience with Shane In our Cardiff Branch. Hope to see you again soon!
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

The staff at the MG showroom in Cardiff…

The staff at the MG showroom in Cardiff are absolutely brilliant, very kind, courteous & polite, nothing is to much trouble for them. I test drove the HS, MG3 & ZS+ hybrid which is now my car. Elliot helped with everything, such a lovely guy & made the transaction go so smoothly. Thank you Elliot for everything you've done for me. All the staff there have brilliant customer service.

15 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for your thoughtful review and great feedback on Elliott
We’re thrilled to hear the MG ZS Hybrid+ was exactly what you were looking for.
Kind regards Nathaniel Team

Noté 5 sur 5 étoiles

10 star service …

I had a service booked in at the Cardiff Nathaniel Cars. Greg Kotzamanis couldn’t have done more to help me if he tried! He was so proactive in getting my car dealt with earlier than planned. Kept in touch with me so I could plan my day around collection. Treated me like a queen in store and gave me assurances for future bookings. I heard him giving equally good service to others. His service was so five star I drove away thinking I’m never going to buy cars from anywhere else. When I bought the car Nathan was also brilliant. Can’t recommend this garage more if I tried

17 juillet 2026
Avis spontané
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Réponse de Nathaniel Car Sales - Cardiff

Hi Rhiannon, thank you so much for the 5-star rating! We’re thrilled to hear you had such a great experience with Greg.
We will be sure to share this with him
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

All brilliant from start to finish

All brilliant from start to finish, everything was explained clearly by Elliott from the start.
The process was very straightforward and handover was completed with ease.

17 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Hi Lee, we really appreciate you taking the time to share your feedback! Knowing that you had a great experience with us is exactly the kind of motivation our team needs. Thank you for choosing Nathaniel Cardiff , and we hope to see you again in the future.
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Great from start to finish

Great from start to finish. Shane was amazing at getting us a good deal and sorting everything out. Had our car within 10 days. Highly recommend.

8 juillet 2026
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for the great feedback
We really apprecite it and we hope you can share with your freinds
Kind Regards Nathaniel Team

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