Nathaniel Car Sales - Cardiff Avis 

507
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TrustScore 5 sur 5

4,8

218 Penarth Road, CF11 8NN Cardiff, Wales, GB

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Colin, sorted out HPI issue. Arranged all transfers and documents. Made my transitions easy and always kept me informed of ongoing situations as they developed. Would highly rec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone at Nathaniel Car Cardiff explained everything i needed to know in choosing the right car for my needs and any questions i had they gave me the answer.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently purchased an MG ZS Hybrid+ from Nathaniel Used Cars in Cardiff - a recently launched new site for selling used cars at the end of Penarth Road. We couldn't be happier with our experience,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shane is an exemplary member of the Nathaniel sales team. Would and have highly recommended. Professional, courteous, honest and always come back to you when he says he will. Always a pleasure to deal... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

507 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(507)

635 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shane in an excellent salesman

Shane in an excellent salesman. What I liked there was no hard sell. Just a really nice guy who talked through all the options. He was very attentive, which made the purchase of my MG HS plug in Hybrid seamless. I highly recommend Nathaniel cars. The car is superb

29 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Many Thnaks for the great feed back and review you left us, we really appreciate hearing that the culture we create in our sales team of being relaxed and not pushy is what customers want from purchasing a new car
Kind Regards

Noté 5 sur 5 étoiles

Christian was very helpful and always…

Christian was very helpful and always answered my questions. Also taught me how to drive an auto car.

27 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you very much for your kind feedabck and review, we will definately share this with Christian as a satisfied customer is always our aim.
Kind regards

Noté 5 sur 5 étoiles

Looking for our first electric/ hybrid…

Looking for our first electric/ hybrid car. The deals were brilliant
None of the salespeople were in any way pushy.
Experience was relaxed yet professional

29 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much Emma for the great feedback, our sales team work on giving customers all the information they require to make the right decision. Enjoy your new MG
Kind Regards

Noté 5 sur 5 étoiles

It was a great experience we had and…

It was a great experience we had and the customer service given was excellent by our salesman Christian.
Everything was explained to us and if we had a question he would have the answer. The sale went smooth and fast and I cannot ask any more. I would recommend Nathaniel car sales to everyone interested in purchasing a new vehicle.

26 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

It so pleasing to all the staff at Nathaniel Cardiff when we get such fantastic reviews like yours, we will certainly share this with the Team, many thanks
Kind Regards

Noté 5 sur 5 étoiles

New car

There was no pressure in purchasing a new car and we were able to take our time and the salesman was very helpful.

22 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback, we very much apprecate your comments on how your new car purchase went. Enjoy your new MG
Kind Regards

Noté 5 sur 5 étoiles

Customer Does Come First

Driving 37 years and this is my first Brand New Car.
And Christian & the Nathaniel car has made it an excellent journey from the time we stepped in to the showroom till picking up the car with a follow on call to make sure everything was ok.
We entered the store and it was nice to see a range of cars from those we could afford to those we dream of.
This was great as we could see what we were hoping to buy, what is actually in the car for the price.
We were welcomed by Christian who was polite and let us go on our browse of cars, but he was always close by for any questions and not anyone one point was any pressure put on us to steer us in any direction.
This was a refreshing change to be free to explore the cars features.
We chose a test drive for the following day, arrived early just to check over the car again to make sure our decision was right.
Went for a successful test drive and on return we sat down and went thru paperwork to put a deposit down.
We were told we could have the car by the end of the week, but i had to change that day and bring it forward by 1 day to which was no issue with Christian.
On the day of collection, we were allowed to review the car alone just to make sure we were happy with our choice and we had no issues.
We then went to do the paperwork, Christian did explain that he has to go thru the aftersales packages and once again, no pressure but all explained.
I did hit a snag with my Bank getting authorisation for the payment, this was a staggering 41 minutes, Christian supplied me with the info i needed and he waited patiently till it got authorised.
But it's great that other staff are happy to interact with you, but no get involved with the deal, but will happily answer questions.
As it was my first new car experience, i could have not asked or expected anymore from Christian or any of the Nathaniel Cars staff.

23 octobre 2025
Avis spontané
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much Gary for the fantastic review! We are absolutely delighted to hear that you were so happy with your experience.

It's wonderful to know that Christian's courtesy and professionalism made the entire process simple for you from start to finish. Keeping you well informed at every stage is a top priority, and we're glad that effort paid off.

We truly appreciate the high recommendation for Nathaniel's dealership! We aim to provide everyone with a great deal and great service.
Kind Regards

Noté 5 sur 5 étoiles

MG Penarth Cardiff ,Great experience…

MG Penarth Cardiff ,Great experience dealing with Shane and Elliott both very helpful , keeping you up to date with the purchase and on the button with everything, very pleased with the car would recommend going there to buy a car.

10 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for your kind words and fantastic 5-star review! We're delighted to hear you had a great experience with Shane and Elliott — they’ll be thrilled to know their efforts made such a positive impression. We're glad you're pleased with your new car, and we truly appreciate your recommendation. If you need anything in the future, we're always here to help. Enjoy your new car!

Noté 4 sur 5 étoiles

A pleasant experience

First time buying a car in 12 years, at my age possibly the last! Showroom - very pleasant surroundings - no pressure from salesman. After looking at various models,test drive organised for next day. Quickly reorganized when weather forecast was awful. Decided on nearly new lo mileage MG 3 hybrid that was delivered promptly from another location for examination and a further test drive prior to completing purchase. All done in a couple of visits including trading in the old car without too much pain

1 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

We're glad to hear you had such a pleasant experience!

It's wonderful that your first car purchase in 12 years was easy and stress-free. We do work hard to provide a no-pressure atmosphere in pleasant surroundings. We aim to make the trade-in process painless, and we're delighted you left happy. Enjoy your new car!

Noté 5 sur 5 étoiles

Friendly and professional staff

Friendly staff, very helpful, followed up with phone calls when thry said they would, can't fault them

6 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

That's wonderful to hear! We are delighted to hear that you had such a great experience.

Knowing that you found our staff friendly and very helpful is fantastic, and we take pride in our commitment to great communication—so it’s great to know we followed up with our phone calls exactly when we said we would!

Thank you for your kind words; we truly appreciate you choosing Nathaniel Cars Cardiff.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great delivery and love the car! Christian was great, very approachable and quick to respond

2 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for the fantastic feedback! We're so pleased to hear you're loving your new car and that the delivery went smoothly. Christian will be delighted to know you appreciated his approachable manner and quick responses. Enjoy every mile, and don’t hesitate to reach out if you need anything!

Noté 5 sur 5 étoiles

No pressure sales

No pressure sales

1 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

That' great to hear. Thank you for taking the time to leave your feedback and for your five star review.

Noté 5 sur 5 étoiles

Excellent service

Excellent service - explained everything & advised on all options available.

1 octobre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for leaving us such a positive review, we are so pleased to read that you recieved an excellent service from the Nathaniel Cardiff Team
Kind Regards

Noté 5 sur 5 étoiles

The sales team was very good and…

The sales team was very good and helpful.

27 septembre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you Paul for purchasing your new MG from Nathaniel Cardiff and taking the time to leave us a 5 Star review with great comments, it is very much appreciated
Kind Regards Nathaneil Team

Noté 5 sur 5 étoiles

Good car buying experience

Helpful staff and delivered what they said they would

21 septembre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you for the great feedback, we will be sure to pass this onto the Cardiff Team
Kind Regards

Noté 5 sur 5 étoiles

Mature couple

Friendly helpfully knowledgeable sales assistant. Listened to what we wanted and didn't pressurise us into buing a more expensive model.

18 septembre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you so much for purchasing your new MG from Nathaniel Cardiff and taking time to leave great feedback
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

21 septembre 2025
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Réponse de Nathaniel Car Sales - Cardiff

We greatly appreciate your comments and are glad to hear you received excellent service from the Cardiff Team
Kind regards

Noté 5 sur 5 étoiles

Great service

Easy to deal with and helpful staff.

25 septembre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you very much Aaron for your great feedback, we really appreciate you purchasing your MG from Nathaniel Cardiff
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, great service. Couldn’t be more helpful.

19 septembre 2025
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Réponse de Nathaniel Car Sales - Cardiff

Thank you very much for the great feedback and review we very much appreciate it
Kind Regards Nathaniel Team

Noté 5 sur 5 étoiles

Christian has been very helpful always…

Christian has been very helpful always explaining everything thoroughly as always on both purchases. Love our new car.

21 septembre 2025
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Réponse de Nathaniel Car Sales - Cardiff

That's wonderful to hear! We're so glad that you had such a great experience and that Christian made the process of getting your new car easy from start to finish. We'll be sure to pass your kind words on to him. We appreciate your business and the feedback

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