Could be better welcome hand shake, not living us to talk to another client, finish the work faster then six days, keep us on the loop by a short phone call.
L'entreprise a répondu
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Could be better welcome hand shake, not living us to talk to another client, finish the work faster then six days, keep us on the loop by a short phone call.
L'entreprise a répondu
The team at Nathaniel Cars Cwmbran were fantastic from the second we walked in. It made the whole experience very pleasant and I would highly recommend them to others.
We went to Nathaniel cars Cwmbrân, and to be fair everybody there was welcoming and approachable. We had a look around and a bloke called Gwyn pulled us aside and was a fantastic help. We ended up lea... Voir plus
L'entreprise a répondu
Easy to understand details from sales person. Very informative. Test drive offered. Quick delivery of new car.
L'entreprise a répondu
Écrit par l'entreprise
Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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Very professional and friendly at the same time.
Everything went exactly as planned and on time.
Essential operations of the vehicle explained and demonstrated very clearly.
And, of course one of the best full hybrid SUV’s currently on the market.
What more do you need??

Réponse de Nathaniel Car Sales - Cwmbran
The representative gave excellent advice about my new car lease and this was communicated well. My questions were also answered regarding the vehicle functions including the menus within the infotainment system. Bravo.

Réponse de Nathaniel Car Sales - Cwmbran
Simple, friendly, transparent. No typical ‘car salesman sleaze’. Refreshing and enjoyable experience - wish all showrooms approached it the same way!

Réponse de Nathaniel Car Sales - Cwmbran
Would have prefered a more accurate update. But Martin gave me his best with what he was told

Réponse de Nathaniel Car Sales - Cwmbran
Helpful, friendly staff. Answered all questions. Happy with car and service . Had been recommended by family member and did not disappoint

Réponse de Nathaniel Car Sales - Cwmbran
Amazing service great customer service I would definitely recommend

Réponse de Nathaniel Car Sales - Cwmbran
Direct with the facts. Showed me my options. Offered a test drive. Gave me the option for 3 years service cover. And it comes with 7 year warranty! Surprised me with the quick turnaround and I was off out the door with a new car. Fantastic.

Réponse de Nathaniel Car Sales - Cwmbran
Martin Watch the sales man was very helpful and friendly from the moment we first arrived at the showroom to the day we picked up the new car. Martin kept in contact updating me on the progress of the handover process. On the Day of the handover Martin was at the door to greet me and talked me through the handover process and gave me a demonstration of the instrument panel ect. He also directed me to the my MG website for Extra help. I will definitely recommend Cwmbran MG to friends and family and work colleagues

Réponse de Nathaniel Car Sales - Cwmbran
Excellent serive from start to finish, The sales person Shaun was very informative and patient with us, thank you Shaun

Réponse de Nathaniel Car Sales - Cwmbran
I would give zero stars if possible, my son took his car to the dealership in Cwmbran for its MOT, unfortunately it failed due to a warranty brake fault. My son was left stranded 15miles from home, unable to get home to pick up his daughter from nursery and unable to get to work the next day. No assistance from the dealership, luckily my wife was able to stop her work and pick him up and I loaned him my car. Due to no car I then had to walk to 2miles through the freezing snow to work and home. No apology from the service, no response from their WhatsApp but plenty of excuses.
Take my advice and go elsewhere, nothing but unhelpful.

Réponse de Nathaniel Car Sales - Cwmbran
From initial visit right through to purchasing and picking car up everyone was helpful and attentive. Would highly recommend Nathaniel to anyone looking for their next car.

Réponse de Nathaniel Car Sales - Cwmbran
Rob was so helpful in every part of the process keeping me updated on every promise he made and kept.
The handover was seamless and informative. Even the breakdown the following day was handled with such professionalism by Reece. Great experience all round.

Réponse de Nathaniel Car Sales - Cwmbran

Réponse de Nathaniel Car Sales - Cwmbran
From start to finish brilliant help. Answered every question asked with no hesitation.
Would highly recommend.

Réponse de Nathaniel Car Sales - Cwmbran
Your sales advisor, Shaun was friendly helpful and informative. He never applied any 'sales' pressure but was respectful and polite

Réponse de Nathaniel Car Sales - Cwmbran
Very efficient vehicle hand over process on Motability. Staff helpful and made great effort to include my daughter. Thank you.

Réponse de Nathaniel Car Sales - Cwmbran
Very helpful n faultless on all paperwork that was done for us

Réponse de Nathaniel Car Sales - Cwmbran
Superb salesmanship. Excellent customer service. Happily welcomed and not rushed. Patient with all my questions. I felt appreciated and well looked after.

Réponse de Nathaniel Car Sales - Cwmbran
Staff great, really polite and professional went through functions of car. Love the car stunning and fantastic to drive. Would highly reccomend
My local is Cwmbran We are moving but as service so good will continue to return

Réponse de Nathaniel Car Sales - Cwmbran
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