National Debt Relief Avis 

420
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This company literally saved my life! They lifted a massive weight off my shoulders. The people i dealt with over my plan were so kind and caring and oozed compassion. They went through every detail w... Voir plus

Noté 5 sur 5 étoiles

Amazing experience, I had 10 different accounts, after a few days the letters stopped coming, they stopped all the increase on my debt and I paid it all back without much struggle as they do a yearly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful to get me out of a rut and consolidate my loans to a more affordable amount, taking away stress and uncertainty

Noté 5 sur 5 étoiles

Hi I just wanted to pass on some positive feedback about Roisin. I spoke with her yesterday and she was absolutely brilliant. She was friendly, patient and really knowledgeable, and she made sure I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'allégement de la dette
  2. aussi dans
  3. Conseiller financier
  4. Service de conseil en crédit
  5. Service de finances alternatives
  6. Service des insolvabilités

Écrit par l'entreprise

There are several solutions available in the UK for addressing debts and it can be difficult to know where to begin when choosing the right one for your circumstances. We are a private company offering debt advice and solutions in the UK. We speak to 1000’s of people every month who want to do something about their debt and we help them identify what options are suitable for their situation. Our friendly advisors offer a listening ear and impartial advice on all solutions available, both formal and informal. When you contact us we will help you to identify what options you have available to address your debts.

National Debt Relief

Écrit par l'entreprise

Professional Debt Advice
When you chat to us about your debts, you can rest assured that we have your best interests at heart. It is important that we advise you responsibly and objectively. We will discuss all options that you have available for dealing with your debts.
Excellent Customer Service
We have an excellent customer care team. We are a family run company and our advisors have all been with us for many years. They are highly trained and will be able to answer any question quickly and professionally. You will also find us very friendly.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

420 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(420)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A relief to experience

Very easy to set up, consistent feedback/responses to questions, no issues such as double-payments or anything that would effect me negatively due to any error on their side of things, annual reviews and e-mail correspondence simple and straight forward

18 janvier 2023
Noté 5 sur 5 étoiles

Term Completed

Affordable monthly payment to suit myself, the way NDR corresponded with me and most important the way the staff handled any issues.

16 janvier 2023
Noté 5 sur 5 étoiles

Amazing company

Amazing company, they really helped me out of a hard time with a stupid mistake I made. Customer service was brilliant and will definitely recommend them. Thankyou soo much for your help.

16 janvier 2023
Noté 5 sur 5 étoiles

What made it great was Olivia the lady…

What made it great was Olivia the lady who I spoke with. She couldn’t of been more helpful after 2 minutes speaking to her I felt at ease and relief. If all people were like her the world would be a better place

6 janvier 2023
Noté 5 sur 5 étoiles

Perfect

Very clear and helpful from the get-go. Really understanding and extremely forthcoming when dealing with differing situations, especially Covid. Would HIGHLY recommend

20 décembre 2022
Noté 5 sur 5 étoiles

Thank you National Debt Relief

When my husband passed away suddenly I was in a desperate financial situation. I turned to National Debt Relief for advice. They provided me with different options to manage my debt taking everything into account, from the cost of living to having some spare cash for the odd treat. All the people I dealt with were very professional, friendly and helpful. They negotiated with my creditors on my behalf, handled my debt for a small fee, did yearly reviews to ensure the option I chose was still the best for my circumstances. I am now debt free and can't thank them enough for their help in getting me back on my feet.

15 décembre 2022
Noté 5 sur 5 étoiles

I entered a debt management plan with…

I entered a debt management plan with this company 4 years ago after getting myself into some bother. They offered a stress free way to settle the debts by paying a set amount every month and they would divvy up that amount to who I owed money to and be the middle man basically, stopping the creditors calling/sending me mail etc, as long as I paid.
One downside is the admin fees I suppose, but they have to get paid at the end of the day too. Their fee was only around £30 a month.

I've just completed my DMP and now am debt free!

22 novembre 2022
Noté 5 sur 5 étoiles

Communicative, patient and helpful.

We were in a really tricky and unforeseen situation and clicked on the first debt management company we found but thank lord we did. They were nothing but helpful and made the whole situation feel a lot easier to manage. Their customer service was impeccable and they were so quick to respond to queries. Especially their staff member Peter who was at the end of the phone whenever we needed and really understanding and patient. 5 stars all round.

1 novembre 2022
Noté 2 sur 5 étoiles

Seems dodgy to me….

They always take so long to reply to my emails. I’ve also been receiving letters from some of my debt collectors that they haven’t been receiving any payments, so i’m concerned where my money has gone. I asked National Debt Relief about this on 3rd November and still no reply, so I’ve cancelled my direct debit and will be going with a different DMP/IVA company.

14 novembre 2022
Avis spontané
Logo de National Debt Relief

Réponse de National Debt Relief

Thank you for providing your information, so that we can look into your case and respond to your review.

I am confused as I can see that there was email correspondence between a member of our team and yourself on 8th November 2022.

I can also see that you emailed us again on Thursday 10th November, before you wrote this review of our company on Monday 14th November. We are dealing with a very high volume of emails at the moment, due to the cost of living crisis and strive to respond in a suitable timeframe. It does usually take a couple of working days for us to reply but unfortunately, at the moment, it can be a little bit longer. We are also closed during weekends.

I can see that a member of our team has replied to your email today so hopefully this has allayed your fears regarding your payments. I can assure you that we are a legitimate company. I am sorry that you felt the need to cancel your plan but I can confirm that any payments that have been made by you, have been distributed to your lenders in line with the terms of your plan.

We do understand how stressful it can be to receive letters from lenders, but unfortunately they are still allowed to contact you regarding your payment. Most good lenders will liaise directly with us and only provide you with updates they feel are necessary for you to know.

We work very hard to provide the best customer service possible to our clients. Apologies if you feel this wasn’t the case.

If you would like to discuss anything further, please do not hesitate to contact us in the future. You can call us during working hours on 028 7137 6822.

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