There was a discrepancy with qty in stock compared to what was showing online, but a quick phone call got it straightened out and they were helpful, professional, and more importantly – knowledgable a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Starting right from my original search for vinyl paint, everything was clear, smooth and efficient. Surprisingly quick shipping and well packaged items arrived at my door faster than expected. The pai... Voir plus
Good model Lincoln battery grease gun at discount price with free dhipping delivered very quickly
My first order was simple and it shipped incredibly fast. That experience led to my second order. I emailed them with a question about the order and they (Genny) responded in less than 24 hours, answe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
National Tool Warehouse provides quality automotive tools at great prices. Top brands include OTC Tools, Ingersoll Rand, DeVilbiss, Jump-N-Carry, Microflex, Lisle, Marson, Fill-Rite, Ammco & more.
Coordonnées de contact
221 W 4th St, Ste 4, 64836, Carthage, Etats-Unis
- 417-358-1919
- customerservice@nationaltoolwarehouse.com
- nationaltoolwarehouse.com
4,8
Excellent
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : National Tool Warehouse
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had a great experience with us. We look forward in helping you in the future.
NTW Customer Service
Fast service
24 février 2026
Réponse : National Tool Warehouse
Thanks for the 5-star rating! We appreciate your support and look forward to helping you in the future.
NTW Customer Service Team
Outstanding Customer Service!
My first order was simple and it shipped incredibly fast. That experience led to my second order. I emailed them with a question about the order and they (Genny) responded in less than 24 hours, answered my question(s), built an invoice for me, and called me to complete the order. Customer service at National Tool Warehouse is fantastic!
25 février 2026
Réponse : National Tool Warehouse
Thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
NTW Customer Service Team
Very fast shipping and great coupon for…
Very fast shipping and great coupon for the items I bought.
25 février 2026
Réponse : National Tool Warehouse
Thanks for the 5-star rating! We appreciate your support and look forward to helping you in the future. Keep watching your Emails for more coupons this year.
NTW Customer Service Team
Customer service is excellent
Customer service is excellent. Even when an item was on backorder, I was still able to order it but the rest of my order still shipped. Everything came in promptly. Great experience.
24 février 2026
Réponse : National Tool Warehouse
Thanks for the 5-star rating! We appreciate your support and look forward to helping you in the future.
NTW Customer Service Team
Extremely fast shipping along with…
Extremely fast shipping along with accurate inventory
15 février 2026
Réponse : National Tool Warehouse
Thank you for taking the time to rate us! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Great company to buy from, excellent customer service.
Very fast shipping, and great packaging.
13 février 2026
Réponse : National Tool Warehouse
Wow, Thank you for such a glowing review! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Réponse : National Tool Warehouse
Thank you for taking the time to leave such a positive review. We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Réponse : National Tool Warehouse
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had a great experience with us. We look forward to helping you in the future.
NTW Customer Service Team
Réponse : National Tool Warehouse
Thanks for the 5-star rating! We appreciate your support and look forward to helping you in the future.
NTW Customer Service Team
Shipping took long, Never gave tracking #
Update02.23.26- Finally recieved my items. It took over a month to receive. The company never gave tracking details- click the link in the email and it states that there is no tracking information on this order. Have not yet used the items but will give an update once I do
Won't answer me no tracking on my order and won't give refund it's fraud
30 janvier 2026
Réponse : National Tool Warehouse
Mr. Riley
We apologize for any inconvenience you had. However, I wonder if you are talking about another company. I show that you ordered on Saturday the 1/31. We are closed on weekends but shipped your items out first thing Monday and they were delivered on the 4th and 7th due to us not having everything in one warehouse. I have checked and do not show any messages from you. If you are still having issues with your order, please contact us.
NTW Customer Service Team
Good price of featherfill primer and…
Good price of featherfill primer and fast delivery.
10 février 2026
Réponse : National Tool Warehouse
Thank you for taking the time to rate us! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Réponse : National Tool Warehouse
Wow, Thank you for such a glowing review! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Met my needs in timely fashion
30 janvier 2026
Réponse : National Tool Warehouse
Thank you for taking the time to leave such a positive review. We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
I had a missing piece from the set you…
I had a missing piece from the set you guys mailed it the next day awesome service
2 janvier 2026
Réponse : National Tool Warehouse
Thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
NTW Customer Service Team
Fast service
Fast service ! Reasonable pricing, and carry’s quality products…. Shipping is faster than local shops ..,, don’t change anything!! Thank you
6 février 2026
Réponse : National Tool Warehouse
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had a great experience with us. We look forward to helping you in the future.
NTW Customer Service Team
Great price and Fast delivery
4 février 2026
Réponse : National Tool Warehouse
Thanks for the 5-star rating! We appreciate your support and look forward to helping you in the future.
NTW Customer Service Team
EASY ORDERING--GOOD PRICES--QUICK SHIPPING
MY ORDER WAS PLACED 02/04/26. SHIPPING TIME WAS GREAT--GOOD WEB SITE FOR ON LINE ORDERING--I WAS INFORMED OF THE STATUS OF THE ORDER QUICKLY.
4 février 2026
Réponse : National Tool Warehouse
Thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
NTW Customer Service Team
I would shop here again.
Website was easy to use. Great price on the tool I needed. Purchasing the tool was easy to do. Shipping was quick and packing of the was good 😊.
4 février 2026
Réponse : National Tool Warehouse
Thank you for taking the time to rate us! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Quality tools at great prices!
Quality tools at great prices!! Fast shipping as well. Highly recommended!
2 février 2026
Réponse : National Tool Warehouse
Thank you for taking the time to leave such a positive review. We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.