National Utility Hub Avis 

Great service and company to deal with. I speak to Victoria Moon regularly and she is always very helpful and full of knowledge. If we have any problems she will always sort it out for us. It is nice to have a friendly representative that is always there for us at the end of the phone.

Our experience with National Utility Hub has been really efficient and Rachel and Harry have been really friendly and proactive throughout. Would definitely use them again.

Wow! what an amazing company this is and the staff are lovely and so helpful, they sorted our problem we have had for 2 years in a matter of days.
I would highly recommend anyone to go with this company you will not be disappointed!
big shout out to Wayne Corby, Harry Chirnside, Cheryl Murtagh you have done an amazing job cant thank you enough.

Unreal from the start , couldn’t recommend this company enough !

I was first approached by Ross at NUH and this guy blew me away with his knowledge and expertise

Not only this he was very good in explaining things he has since helped reduce our KVA and has always been on hand whenever I’ve needed him

I have other business’s and as soon as these contracts finish I will be looking no further than picking up the phone to NUh to get these sorted with this company

I've worked with several utility brokers over the years and this company are hands down the worst I have ever come across. They are all over you when they first make contact. Promise to look after you. Extremely attentive. That's until they hook you in. After that don't expect any response to your queries. Expect to email them and call them and have your queries ignored. Expect to formally complain to them about this for them to infer that's it's actually your fault that your query was dealt with because you reached out to that oh so attentive account manager who told you to contact them at any time, instead of going through their generic website contact. Their only suggestion is to enter into another agreement with them. It seems the customer has no right to decent service and you're trapped into paying them no matter what. Even if their service falls massively short of anything I would be willing to pay for. Small businesses especially beware. Try TrooCost or any of the other reputable companies who do actually look after you.

EDIT: your response is very poor. Yes, of course I went to the supplier because I was being completely ignored by your company! How long was I supposed to wait. I already waited about 6 weeks and tired multiple times even being told over the phone something would get back to me. Time was ticking on my contract starting. You kept trying to blame me for not contacting you generic customer service dept when YOUR own people told me to contact them directly (while they were trying to get me to sign of course). Given your response I stand by all my original comments and I now I can also add that as well as your actual customer service being awful your complaint handling procedure is also dreadful. 1 star to that as well.

The National Utility Hub is a very outstanding company and the experience is amazingly well. The people who I have been dealing with the contract where really nice and one of the very known company have been very rude and nasty, but the people Beth Parker and Mr Harry were so nice and helpful to get me a new contract for a different company and are dealing with the very well-known company. I really appreciate the support and all of the staff at National Utility Hub are so supportive.
I will recommend this.

Lisa Marriott at the National Utility Hub provided an excellent service. Lisa was friendly, helpful and professional. I am happy to recommend her services and will use the National Utility Hub again in the future

Very helpful and professional service, highly recommend.

Nathan Ross & Harry Chirnside are amazing……
After an awful experience with an energy consultant a few years ago, it really did put me off giving a chance to any consultancies, in the future.
I recently received a call from Nathan. There was something about Nathan that I wanted to listen to him. He wasn’t pushy, he was very understanding & listened to my needs. He then introduced me to Harry who would look at the figures for me.
Roll on three weeks later, I have been in contact with Nathan & Harry, and I’m delighted to say, I have just signed up for a three year contract for the electricity supply to our busy bakery.
Nathan & Harry have been an absolute delight to work with. They have both taken a huge weight off me, as well as providing me with fantastic contract prices. They are also available directly, without having to negotiate a call centre.
I honestly can’t praise them enough for their commitment to finding me the best deal, and along with this, their very professional & friendly manner.
Please don’t hesitate to give them the opportunity to provide you with not only excellent customer service, but also the best prices.

Lisa Marriott at the National Utility Hub provided an excellent service. Being able to get through immediately to a human being is always very welcome when so many companies have moved away from good, customer focused, service. Lisa has always been friendly, helpful and professional. Clearly knowledgeable, Lisa listened to our needs to find the best contract available to meet our requirements. Lisa has always been happy to take the time to explain everything and I have never once felt pressurised. I am happy to recommend her services and will use the National Utility Hub again in the future.

Big thank you to Cheryl Murtagh who was extremely helpful in getting us the best deal possible. Murrie, The Green Tree

Beth helped us as much as she could, even though we didnt get the outcome we were looking for with our energy company, her service was excellent

I signed up for a new waste contract on 28th Feb and had the bins delivered the following week.
I was then told that the waste was unable to be collected and that my contract was void.
I am now left with 2 weeks worth of waste and I have to find a new supplier.

Excellent Service from Kieron Green.

Has helped our company complete several of our properties to change suppliers. Very easy instructions to follow, documents signed all online at ease and always at the end of the phone (or email) if there was any questions, all of which were answered to our satisfaction.

Excellent service from Kieron Green

Fully explained everything and understood my issues.

Ali

found Lisa and Karl very helpful, and very happy with the outcome.

Excellent service! Really helpful.

Lisa helped us with our new contracts in a very professional manner would recommend to anyone

Lisa was great in getting us a new energy contract.

Lisa did a great job (and very quick) of finding us a good deal for when our current contract ends. Brilliant service!