Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement6 Manor Park, Wyndham Street, GU12 4NY Aldershot, Hampshire, GB
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The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... Voir plus
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Great service. Were able to fit me in as requested which was appreciated and the team at the Aldershot depot were very professional and carried out the replacement promptly. Thanks all.
L'entreprise a répondu
The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Aldershot
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, Royaume-Uni
- 01252-216-453
4,7
Excellent
839 avis
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The engineer Stuart was amazing
The engineer Stuart was amazing. I am disabled and he was so very helpful. Well done.
9 juillet 2026
Réponse de National Windscreens - Aldershot
We're so pleased to hear that our engineer was amazing and very helpful. Thank you for sharing your positive experience with us!
It takes time to get appointments…
It takes time to get appointments however, get done job quick
3 juillet 2026
Réponse de National Windscreens - Aldershot
We appreciate your feedback and are glad to hear that the job was completed quickly for you. Thank you for your review!
Réponse de National Windscreens - Aldershot
We are so pleased to hear that you experienced excellent customer service and excellent service. Thank you for your positive feedback!
Good communication
Good communication, they narrowed down time slots so that I could wait for work. Didn’t have to do two journeys. Work completed looks very good.
6 juillet 2026
Réponse de National Windscreens - Aldershot
We're delighted to hear that our communication helped you manage your schedule effectively and that you're pleased with the completed work. Thank you for your positive feedback!
The engineer arrived on time the work…
The engineer arrived on time the work has been carried out as agreed. Very good service.
26 juin 2026
Réponse de National Windscreens - Aldershot
We're so pleased our engineer arrived on time and carried out the work as agreed. Thank you for highlighting our very good service!
Excellent service.
Excellent communication from the very start, with good explanation of what needed to be done involving an ADAS windscreen.
The replacement was done expertly and in a timely manner, and all those I spoke to were very pleasant.
Delighted with this professional service.
1 juillet 2026
Réponse de National Windscreens - Aldershot
We're delighted to hear about your excellent experience with our service. It's wonderful that our communication and explanation of the ADAS windscreen replacement met your expectations. We're also pleased that the replacement was done expertly and in a timely manner, and that our team was pleasant. Thank you for appreciating our professional service.
No problem
No problem, arrived on time , guy in shop took my keys .
Few hrs later returned , job done staff obviously new what they were doing
Let me know not to wash car to soon , and any problems give them a call ,all seemed friendly enough and efficient.
Job done ,well done ,national windscreens,Aldershot .
22 juin 2026
Réponse de National Windscreens - Aldershot
We appreciate your positive feedback! We're glad to hear that our team was efficient and that you found our staff friendly. It's great that you were kept informed about the car care instructions.
good service and fast repair times
good service and fast repair times. Advise all the way through to completion.
19 juin 2026
Réponse de National Windscreens - Aldershot
We're so pleased you received good service and fast repair times. We appreciate you highlighting our communication throughout the process!
Réponse de National Windscreens - Aldershot
We're so pleased to hear that our technician was friendly and provided a straightforward experience for you. Thank you for your feedback!
Réponse de National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Fantastic service
22 juin 2026
Réponse de National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
On time good job professional
18 juin 2026
Réponse de National Windscreens - Aldershot
We appreciate your kind words!
Réponse de National Windscreens - Aldershot
We are so glad you had a great experience with our team. Thank you!
Réponse de National Windscreens - Aldershot
We appreciate your kind words! We're glad you were pleased with our quick work.
The replacement of the windscreen was…
The replacement of the windscreen was carried out efficiently and the vehicle was ready on time.
11 juin 2026
Réponse de National Windscreens - Aldershot
We're so pleased the windscreen replacement was efficient and your vehicle was ready on time. Thank you for your kind feedback!
Réponse de National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Brilliant service
Brilliant service. Kept well informed throughout. The staff provided great service when having chip repaired.
15 juin 2026
Réponse de National Windscreens - Aldershot
We're so pleased our team provided brilliant service and kept you well-informed. Thank you for your kind feedback!
Good service on the day
9 juin 2026
Réponse de National Windscreens - Aldershot
We appreciate your kind words!
Simple booking process
Simple booking process, and later offered an earlier slot when they had a cancellation. Job done quickly
12 juin 2026
Réponse de National Windscreens - Aldershot
We're so glad you found our booking process simple and appreciated the earlier slot! We aim for quick service.
Was fast friendly and very professional clear view …
Was fast friendly and very professional job well done
12 juin 2026
Réponse de National Windscreens - Aldershot
We are so pleased you had a fast, friendly, and professional experience. Thank you!
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