⭐⭐⭐⭐⭐ Excellent service from start to finish! I recently had the windscreen replaced on my Mercedes, and I couldn’t be happier with the service I received. Everything was handled quick... Voir plus
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Établissement
Changer d'établissementUnit 2, The Courtyard, OX16 3TL Banbury, Oxfordshire, GB
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Lisez les avis des autres
Our first appointment resulted in the fitter unable to replace the screen due to the new one being faulty. However Carl at Banbury kept us fully informed and a new appointment was made as soon as t... Voir plus
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Arrived asking advice having sustained a stone chip on the windscreen of my Vitara in an area I was unsure if it mattered re an MOT. Made most welcome as I explained my situation to the polite and pro... Voir plus
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The guys at National Windscreens was great they completed the work as soon as they had the glass in at the workshop & then came out to the house to replace my drivers door window 3 days later. Was not... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Banbury
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 2, The Courtyard, OX16 3TL, Banbury, Oxfordshire, Royaume-Uni
- 01295-410-178
4,8
Excellent
462 avis
Demande des avis aux clients
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Chaps came out and got on with the job
Chaps came out and got on with the job. Left everything clean and explained my next steps.
10 janvier 2025
Réponse de National Windscreens - Banbury
We're thrilled to hear you were pleased with the service provided. We appreciate you taking the time to share your positive feedback. It's wonderful to know that our team's work met your expectations and that they left your property clean and tidy. We strive to ensure all our customers have a positive experience, and your comments are a testament to our team's dedication. We value your business and hope to serve you again in the future.
Réponse de National Windscreens - Banbury
We are so glad to hear that you enjoyed your experience. Thank you for your kind words and for taking the time to share your feedback.
Réponse de National Windscreens - Banbury
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Réponse de National Windscreens - Banbury
We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback.
The booking was easy and the engineer…
The booking was easy and the engineer arrived on time. He was a great guy, did a fantastic job, and I would certainly recommend your company.
13 décembre 2024
Réponse de National Windscreens - Banbury
Thank you for your kind review. We are thrilled to hear that you found the booking process easy and that the engineer was punctual, friendly, and provided excellent service. We appreciate your recommendation and are glad you were satisfied with the work.
Réponse de National Windscreens - Banbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Banbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Efficient and helpful staff
3 décembre 2024
Réponse de National Windscreens - Banbury
Thank you for your kind words. We appreciate you recognizing our staff's efficiency and helpfulness.
The person fitting the screen to my…
The person fitting the screen to my abarth 595 really knows his stuff and a gentleman needs pay rise and good Xmas bonus 👍
7 décembre 2024
Réponse de National Windscreens - Banbury
We're so glad to hear you had a positive experience. It's wonderful to know our team members are making a difference. We appreciate your kind words and will share your feedback with the team.
Great service all the way through.
Great service all the way through.
Great communication and workmanship with the replacement windscreen fantastic
Highly recommended
5 décembre 2024
Réponse de National Windscreens - Banbury
Thank you for your kind words and positive feedback. We are thrilled to hear that you were happy with every aspect of the service, from the communication to the quality of the windscreen replacement. We strive to provide a seamless and positive experience for all our customers, and we are glad that we were able to achieve that for you.
Réponse de National Windscreens - Banbury
We appreciate you taking the time to share your positive experience. We're glad to hear that you were kept informed throughout the process and that your order arrived as expected.
I got in pretty quick 😊 very polite…
I got in pretty quick 😊 very polite both guys were
highly recommend 👌
28 novembre 2024
Réponse de National Windscreens - Banbury
Thank you for your kind words! We're so glad to hear you had a positive experience. We appreciate your recommendation and will share your feedback with our team.
Réponse de National Windscreens - Banbury
Thank you for your kind words! We appreciate your feedback and are glad you found our service efficient and our staff friendly, polite, and chatty.
The ability to track the technician’s…
The ability to track the technician’s arrival time was helpful. Mark was polite, cheerful and efficient.
I have no hesitation in recommending National Windscreens.
26 novembre 2024
Réponse de National Windscreens - Banbury
Thank you for your kind words. We're thrilled to hear that you found our service helpful and that Mark provided such a positive experience. We appreciate your recommendation and will share your feedback with our team.
Réponse de National Windscreens - Banbury
Thank you for your kind words. We appreciate your feedback and are glad you had a positive experience with our staff and service.
Kept me in touch whilst waiting for the…
Kept me in touch whilst waiting for the glass to be delivered to the branch.
Very good service.
19 novembre 2024
Réponse de National Windscreens - Banbury
We appreciate you taking the time to share your positive experience. We're glad to hear that you were kept informed throughout the process. We strive to provide excellent customer service and are happy to know we met your expectations.
Very quick service and polite staff
13 novembre 2024
Réponse de National Windscreens - Banbury
Thank you for your kind words. We appreciate your feedback and are glad you had a positive experience with our service and staff.
Réponse de National Windscreens - Banbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
Easy to book. Technician attended promptly and completed job in professional manner.
15 novembre 2024
Réponse de National Windscreens - Banbury
We're so glad to hear that you had a positive experience with our service. We appreciate your kind words about our technician's professionalism and promptness.
very efficient and friendly, best customer service from any company for awhile. Updated me with a delay and kept me updated and booked me in very quickly.
very efficient and friendly
4 novembre 2024
Réponse de National Windscreens - Banbury
We're so glad to hear you had a positive experience. We strive to provide efficient and friendly service to all our customers.
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