Jordan did an Amazing job, very punctual, friendly & professional. I was very impressed with his quality of work. He is a credit to your Company…thank you🔶☺️🔶
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3, Stand Park, S41 8JT Chesterfield, Derbyshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
After a rocky start from an inexperienced learner we were then visited by JOE. What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanshi... Voir plus
L'entreprise a répondu
Dropped my car off on time and it was ready and available before time I was given on drop off. Staff courteous and informative
L'entreprise a répondu
Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Chesterfield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 3, Stand Park, S41 8JT, Chesterfield, Derbyshire, Royaume-Uni
- 01246-700-253
4,9
Excellent
575 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great service provided by an Experienced operative.
Great service provided a great experienced operative.
Explained the repair clearly to me before he started, so I knew what the end result would be.
Afterwards, I had a good repaired windscreen that put any possible worries at ease.
10 août 2026
Réponse de National Windscreens - Chesterfield
We're delighted to hear you received great service from our experienced operative! It's wonderful that the repair was clearly explained beforehand, and that you now have a good, repaired windscreen that puts your worries at ease.
Easy to book and plenty of reminders
5 août 2026
Réponse de National Windscreens - Chesterfield
We are so happy to hear that you found the booking process easy and appreciated the reminders! We truly value your positive feedback.
Helpful staff
Helpful staff, James a special mention changing my booking following an error on my part.
30 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so glad to hear that our team was helpful! It's wonderful to know that we could assist you with your booking. Thank you for sharing your positive experience.
Réponse de National Windscreens - Chesterfield
We're glad our initial phone call created such a positive impression. We appreciate your kind words!
Excellent timely service and cleaned up
Excellent timely service and cleaned up
afterwards
7 août 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear that our service was excellent and timely, and that we cleaned up afterwards. Thank you for your positive feedback!
Réponse de National Windscreens - Chesterfield
We're so pleased to hear that you found our service straightforward and easy to use. Thank you for your wonderful feedback!
Réponse de National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Excellent experience from start to…
Excellent experience from start to finish Would 100% recommend
21 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so happy to hear you had an excellent experience with us from beginning to end! We truly appreciate your recommendation.
Réponse de National Windscreens - Chesterfield
We're so pleased you experienced faultless service and found our staff friendly. Thank you for your wonderful feedback and for letting us know you're very happy!
From start to finish was an excellent…
From start to finish was an excellent service. Can’t recommend enough. The staff were very helpful, friendly and knowledgeable.
13 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear you received excellent service from start to finish. It's wonderful to know our staff were helpful, friendly, and knowledgeable. Thank you for your high recommendation!
Réponse de National Windscreens - Chesterfield
We're so pleased you experienced great quick service and found our staff polite and efficient. Thank you for your wonderful feedback!
Very friendly staff at check in.
Very friendly staff at check in.
Told me when to return and it was spot on.
Gave me a talk through on the work carried out- so excellent service
13 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear that our staff were friendly at check-in and that the timing for your return was spot on. It's wonderful that you received a thorough explanation of the work carried out, and we appreciate you highlighting our excellent service!
Réponse de National Windscreens - Chesterfield
We're so pleased to hear that you found our team to be friendly and accommodating. Thank you for your wonderful feedback!
Brilliant service
Brilliant service! From first contact I was kept updated via text and on the day of installation of my new screen I could track the number of jobs the technicians had before they arrived so I was wasn’t tied to the house waiting all day. The two guys who came to do the job were polite, friendly and professional. Told me how long the job would take before they started and got on with it. I made them a gratefully received cuppa and they finished the job in good time. I’ve had windscreens fitted before by other companies but this is by far the best service I’ve experienced.
13 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear you found our service brilliant, from the initial contact to the installation of your new screen. It's wonderful that our updates and tracking system made the process convenient for you. We appreciate your kind words about our polite, friendly, and professional technicians, and we're glad they completed the job efficiently. Thank you for recognizing our excellent service!
Very professional and clean. Arrived on time and done a hour later
Arrived on time. Rang 20 minutes before. Fitted the new windscreen and left the van clean and tidy. Very professional lads
14 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear that our team arrived promptly and provided such professional service. It's great to know that your van was left clean and tidy after the windscreen fitting. Thank you for your kind words!
Brilliant service
Brilliant service, the men were so friendly and explained everything thoroughly! Very impressed thank you so much, would highly recommend A***********************
13 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear you received brilliant service and that our team members were friendly and explained everything thoroughly. Thank you for your wonderful recommendation!
Excellent service
Excellent service, went the extra mile to help me, I highly recommend this company 10/10
11 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased you received excellent service and that our team went the extra mile to assist you. Thank you for your high recommendation!
Windscreen replacement
Windscreen replacement went ahead at home and at the time arranged. The technician was pleasant, helpful and thorough in his work
3 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear your windscreen replacement went ahead at home and at the time arranged. It's wonderful that our technician was pleasant, helpful, and thorough in their work. Thank you for your kind feedback!
The guy was really polite and …
The guy was really polite and informative, did a good job
8 juillet 2026
Réponse de National Windscreens - Chesterfield
We're so pleased to hear that our team member was polite and informative, and did a good job. Thank you for your kind feedback!
Excellent service and reliability
Excellent service and reliability, would highly recommend.
30 juin 2026
Réponse de National Windscreens - Chesterfield
We're so pleased you experienced excellent service and reliability. Thank you for your kind words and for highly recommending us!
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