Jordan did an Amazing job, very punctual, friendly & professional. I was very impressed with his quality of work. He is a credit to your Company…thank you🔶☺️🔶
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3, Stand Park, S41 8JT Chesterfield, Derbyshire, GB
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Lisez les avis des autres
After a rocky start from an inexperienced learner we were then visited by JOE. What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanshi... Voir plus
L'entreprise a répondu
Dropped my car off on time and it was ready and available before time I was given on drop off. Staff courteous and informative
L'entreprise a répondu
Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Chesterfield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 3, Stand Park, S41 8JT, Chesterfield, Derbyshire, Royaume-Uni
- 01246-700-253
4,9
Excellent
575 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Easy booking
Easy booking, all done as agreed,well informed about whole process from booking to collection.cant fault anything.
29 août 2025
Réponse de National Windscreens - Chesterfield
We appreciate you taking the time to leave us a review! We're happy to hear that the booking was easy and you were well-informed throughout the process.
Outstanding customer service
The two lovely lads that came to fix my window screen, were so polite and lovely to chat to. Could not fault their customer service.
21 août 2025
Réponse de National Windscreens - Chesterfield
We appreciate you taking the time to share your experience. We're so glad to hear that you were happy with the polite and lovely service you received.
Great experience
Had a courtesy call the evening before to confirm drop off time and that I was aware of the location. Dropped the car off first thing the following morning and all was taken care of until collection a few hours later. The guys were really reassuring and put me at ease straight away. Would highly recommend.
16 août 2025
Réponse de National Windscreens - Chesterfield
We appreciate you sharing your positive experience. We're happy to hear that the confirmation call and drop-off process were seamless. It's great to know that our team made you feel reassured. We value your recommendation!
Was a fantastic job from stat to finish…
Was a fantastic job from stat to finish keep up the good work
16 août 2025
Réponse de National Windscreens - Chesterfield
We appreciate you sharing your experience! We are so happy to hear that we performed a fantastic job from start to finish.
Kept in contact during great the day of…
Kept in contact during the day of repair with updates to time of arrival and did a great job with no complications. Thank you
8 août 2025
Réponse de National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Friendly and Skilled
I’ve had national windscreens out twice in the last year to my home to fix my windscreen. The first gave the great advice of just filling in the crack as I had a while to my next MOT. The second had to replace the windscreen as the crack was much larger (new impact crack - curse the loose stones on the road). Both did a great efficient job and were skilled and friendly and explained what they had done.
6 août 2025
Réponse de National Windscreens - Chesterfield
We appreciate you sharing your experiences with us. We're glad to hear that our technicians were skilled, friendly, and efficient during both your windscreen repairs. It's great to know they provided helpful explanations of their work. Thank you for your positive feedback.
The technician turned up on time and…
The technician turned up on time and was polite and professional.
31 juillet 2025
Réponse de National Windscreens - Chesterfield
We're happy to hear that our technician was on time, polite, and professional. Thank you for sharing your positive experience with us!
Great staff.
Great team at the Sheffield Road, Chesterfield branch. Friendly staff and did a superb job on 2 stone chips on the windscreen.
30 juillet 2025
Réponse de National Windscreens - Chesterfield
We're happy to hear that the team at the Chesterfield branch provided friendly service and effectively repaired the stone chips on your windscreen. Thank you for your positive feedback!
Helpful and quick
The communication was very good as I had to keep rearranging the appointment due to unforseen circumstances the people were very helpful.
The work was done on time and didn't take too long to do
25 juillet 2025
Réponse de National Windscreens - Chesterfield
We appreciate you taking the time to leave us a review. We're happy to hear that our team was helpful and accommodating when you needed to reschedule your appointment. We're also glad the work was completed promptly.
Réponse de National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very professional well mannered
28 juillet 2025
Réponse de National Windscreens - Chesterfield
We're happy to hear that you had a positive experience with our team. Thank you for your kind words about our professionalism.
Réponse de National Windscreens - Chesterfield
We're happy to hear that our service was efficient for you. We appreciate your positive feedback and thank you for your time.
Good experience fitted on time and…
Good experience fitted on time and staff are really friendly
21 juillet 2025
Réponse de National Windscreens - Chesterfield
We appreciate you taking the time to leave us this positive feedback! We're happy to hear that the service was on time and the staff were friendly.
the gent who did my window was very…
the gent who did my window was very polite and did a great job. certainly would recommend them.
24 juillet 2025
Réponse de National Windscreens - Chesterfield
We're happy to hear that the service was excellent and the job met your expectations. We appreciate you recommending us; it means a lot to our team!
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We're so happy to hear that you received quick and good service and that you were satisfied with our work.
Chip repair
I think the wait time for the repair was a bit long, but I am sure that you are very busy due to the state of the roads.
The technician that came ( Joe) was a really nice person, informative and efficient, and let me know is time if arrival before attending.
21 juillet 2025
Réponse de National Windscreens - Chesterfield
We appreciate you taking the time to share your feedback. We're glad the technician was efficient and informative. We are aware of longer wait times due to road conditions. Thank you for your patience.
I had to have my rear windshield repaired
I had to have my rear windshield replaced after it smashed
The gents at national windscreens are amazing at what they do, my car looks loads better now , and I’d highly recommend the lads on the Sheffield road chesterfield site, thanks again lads
21 juillet 2025
Réponse de National Windscreens - Chesterfield
We're happy to hear that the replacement of your rear windshield went smoothly. We appreciate your recommendation of our team and are so glad your car looks better now. Thanks for your positive feedback!
Great service
Great service, great comms, very careful with my car which was also clean on collection, fantastic job by the team, thanks a lot :)
19 juillet 2025
Réponse de National Windscreens - Chesterfield
We appreciate your positive feedback! We're happy to hear you received great service, clear communication, and that our team took great care with your car. Thank you!
Réponse de National Windscreens - Chesterfield
We are happy to hear that you had a positive experience with our rapid, polite, professional, and thorough service. Thank you for your feedback!
Friendly polite and helpful with…
Friendly polite and helpful with directions into Chesterfield.
3 juillet 2025
Réponse de National Windscreens - Chesterfield
We're happy to hear that you found our team friendly and helpful with directions. We appreciate you taking the time to share your positive experience!
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