Sean, thank you for an excellent professional and prompt service fitting our windscreen . This Service comes highly recommended ! Thanks for a great job done ! Keep up with your excellent service... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS Dundee, Scotland, GB
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Lisez les avis des autres
My windscreen was cracked due to a stone from a lorry, so my insurance company made an appointment with National Windscreens in Dundee. Friendly, efficient service, and the ‘up to 4 hours process’ due... Voir plus
L'entreprise a répondu
Windscreen fitted squint, top seal not installed, paint chipped. Lexus advised that it will leak so car off the road now. Branch closed for three days so cannot be rectified. Update, so 10 weeks... Voir plus
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What impressed me most about the service i received was the care, attention and time spent to ensure the job was done right. There was a pride in the process and end result which is sadly lacking in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Dundee
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS, Dundee, Scotland, Royaume-Uni
- 01382-604-187
4,7
Excellent
437 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Réponse de National Windscreens - Dundee
We appreciate you letting us know that the technician was great and the service easy to use! We are so happy you were pleased with us.
Réponse de National Windscreens - Dundee
We appreciate you sharing that our staff was friendly and helpful and provided great service! We are so happy you were pleased with us.
Sean that changed the windscreen was fab
11 mars 2026
Réponse de National Windscreens - Dundee
We're glad you had a positive experience with the windscreen replacement. Thank you for your wonderful feedback; we appreciate it a lot.
Great communication from the fitters…
Great communication from the fitters and took less time than they thought! Good on site facilities(Dundee)
9 mars 2026
Réponse de National Windscreens - Dundee
We're happy to hear that you had great communication with the installation team and that the job was completed faster than expected. We appreciate your positive feedback!
Réponse de National Windscreens - Dundee
We appreciate your positive feedback! We are so happy to learn that you found our service straightforward, honest, and friendly.
Friendly efficient service
7 mars 2026
Réponse de National Windscreens - Dundee
Thank you for your positive feedback!
Very efficient
Very efficient. Great service. Done and collected within a couple of hours.
6 mars 2026
Réponse de National Windscreens - Dundee
We appreciate you taking the time to share your feedback! We are so glad to hear you received efficient and great service in such a timely manner.
Réponse de National Windscreens - Dundee
We're glad the process was easy for you! Thank you for your positive feedback; we appreciate it very much.
Efficient & friendly
26 février 2026
Réponse de National Windscreens - Dundee
Thank you for your positive feedback!
Excellent service
Excellent service. Courteous technician. Work completed satisfactorily.
18 février 2026
Réponse de National Windscreens - Dundee
We appreciate you sharing your feedback with us. We're so glad to hear you received excellent service and satisfactory work from our courteous technician.
Réponse de National Windscreens - Dundee
We appreciate you sharing that our staff was friendly and our service was fast! We are so happy you were pleased with us.
Great service
11 février 2026
Réponse de National Windscreens - Dundee
Thank you for your positive feedback!
Réponse de National Windscreens - Dundee
We appreciate you sharing your experience! We're so happy to hear our service was quick and professional with plenty of contact.
Prompt & efficient service.
29 janvier 2026
Réponse de National Windscreens - Dundee
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Friendly efficient service, coffee and biscuits.
Friendly and efficient service, and coffee.
6 février 2026
Réponse de National Windscreens - Dundee
We appreciate your positive feedback! We're so happy you found our service friendly and efficient and enjoyed our coffee.
The staff were helpful and courteous
The staff were helpful and courteous. We had a small blimp with the windscreen wipers but it was sorted out by the staff in no time.
5 février 2026
Réponse de National Windscreens - Dundee
We're glad to hear that our staff were helpful and courteous! We appreciate your positive feedback and are happy the issue with the windscreen wipers was resolved quickly.
Very efficient
Very efficient, professional and courteous. Work completed well within timescale.
31 janvier 2026
Réponse de National Windscreens - Dundee
We appreciate your positive feedback! We're happy to hear that you experienced efficient, professional, and courteous service, with the work completed promptly.
would definitely recommend my car was…
would definitely recommend my car was took in at 8am and ready too collect a couple hours later
9 janvier 2026
Réponse de National Windscreens - Dundee
We're happy to hear that your service was completed so quickly and efficiently! Thank you for recommending us; we appreciate your positive feedback.
Réponse de National Windscreens - Dundee
We appreciate you sharing! We're so glad to hear you received on schedule and professional service. All round excellence is what we aim for.
Exceptional
Exceptionally friendly, fast and perfect, not much else to say other than in 40 plus years of driving I've never needed this service. I now know I can advise people where to go if they ever need this service.
2 janvier 2026
Réponse de National Windscreens - Dundee
We're happy to hear that you found our service exceptionally friendly, fast, and perfect. It means a lot to us that you would recommend our services. Thank you for your positive feedback!
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