Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement240 Springhill Parkway, Baillieston, G69 6GA Glasgow, the Glasgow area, GB
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Lisez les avis des autres
First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not m... Voir plus
L'entreprise a répondu
The guys had a difficult job to do, with our 1960 Buick Electra curved back window. They were nothing but professional at every interaction and we can't thank them enough. If you have an old classic,... Voir plus
L'entreprise a répondu
Had a windscreen replaced. Service was fantastic. Steven sourced the new windscreen within a day and had it on an overnight transport, ready to be fitted the following day. Communication was great, le... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Glasgow
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
240 Springhill Parkway, Baillieston, G69 6GA, Glasgow, the Glasgow area, Royaume-Uni
- 0141-432-1069
4,7
Excellent
1 k avis
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The staff were very helpful and my car…
The staff were very helpful and my car was fixed quickly
28 mai 2026
Réponse de National Windscreens - Glasgow
We're so glad our staff was helpful and your car was fixed quickly!
Quick and easy service
Arrived and within about a minute had the keys taken off me and car wizzed into the garage. I then had the car back within about an hour with my blackbox device reinstalled and parking permit reinstalled also.
27 mai 2026
Réponse de National Windscreens - Glasgow
We are glad to hear about your efficient experience with us. We appreciate you sharing your positive feedback.
Réponse de National Windscreens - Glasgow
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Easy to use booking system
Easy to use booking system. Clear instructions. Friendly staff. Quick service and good communication. Happy with the new windscreen. Would recommend to anyone.
21 mai 2026
Réponse de National Windscreens - Glasgow
We're so happy to hear our booking system was easy to use, and you received quick service and good communication. We appreciate your recommendation!
Réponse de National Windscreens - Glasgow
Thank you for your positive feedback!
Easy to book repair or replacement
Easy to book repair or replacement
Technician was polite and kept me informed of his expected arrival time
Answered any questions that I had
I would recommend using national windscreens for any future repairs around replacement
23 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your positive feedback. We're happy to hear that booking was easy and our technician was polite and informative. We're glad you would recommend us.
Friendly Guy
Friendly Guy, gave me enough information after fitting the windshield glass. Will defo recommend
23 mai 2026
Réponse de National Windscreens - Glasgow
We're so happy to hear our technician was friendly and provided helpful information. We appreciate your recommendation!
Réponse de National Windscreens - Glasgow
We're glad you found our service professional. Thank you for your feedback.
First class company
Great online booking in service.
Fantastic communication throughout.
Replaced my windscreen promptly.
First class company.
Excellent staff.
20 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your positive feedback! We're so happy to hear our online booking, communication, and prompt service met your expectations.
service was all good but pre warned it…
service was all good but pre warned it might take 4hours - engineer took 1.45hrs
19 mai 2026
Réponse de National Windscreens - Glasgow
We're happy to hear your service was good and completed efficiently. We appreciate your positive feedback.
Was given a time slot
Was given a time slot, and car was finished within an hour. Excellent service. Staff were nice.
13 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your positive feedback! We're glad your car was finished quickly and that our staff provided excellent service.
Great service and really quick
Great service and really quick . Would say waiting area needs a good seats very very uncomfortable seats and maybe a hot drinks machine and now really pushing it a TV .
15 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your kind words about our service! We're actively looking into improving our waiting area comfort and amenities for everyone.
Absolutely brilliant customer service…
Absolutely brilliant customer service from the receptionist to the workers Absolutely brilliant and went above and beyond.
15 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your positive feedback! We're so happy to hear that our team provided brilliant customer service and went above and beyond.
Quick and efficient service
15 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your kind words. We are glad you had a great experience with us.
Réponse de National Windscreens - Glasgow
Thank you for your positive feedback!
Replacement of damaged windscreen.
The premises I was directed to by Insurance company was a bit out of the way and difficult to get to. Unfortunately I had to return for a second visit as the calibration on my Nissan did not work following the first windscreen installation. Inconvenient to say the least. However, staff were courteous and helpful on both visits.
13 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your feedback regarding the location and the need for a second visit. We are sorry for the inconvenience this caused and are reviewing our processes.
Excellent service and staff were…
Excellent service and staff were lovely. Booking process easy
7 mai 2026
Réponse de National Windscreens - Glasgow
We're so pleased you found our service excellent and our staff lovely! We are glad booking was easy.
Great service staff were very friendly
Great service staff were very friendly
Service was very quick
16 avril 2026
Réponse de National Windscreens - Glasgow
We appreciate you sharing that our service was great, and our staff friendly! We are so happy you were pleased.
Great service and communication
The booking process was straightforward, I had good communication from the installer and the service was swift. Top job 👍🏻
6 mai 2026
Réponse de National Windscreens - Glasgow
We appreciate your positive feedback! We're so happy to learn that your booking was straightforward and our service was swift.
Réponse de National Windscreens - Glasgow
We appreciate you sharing that our process was great. We are so happy you were pleased.
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