Well advised . All the hassle done by the company . Absolutely nothing for me to do but turn up and pay my bill ( insurance ) Very quick and efficient. Good clean job . Couldn't even tell that any w... Voir plus
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Établissement
Changer d'établissement394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Lisez les avis des autres
Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but i... Voir plus
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Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Voir plus
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The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Huddersfield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Royaume-Uni
- 01484-290-098
4,6
Excellent
599 avis
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Very helpful and pleasant staff
Very helpful and pleasant staff. Job done in good time.
10 juillet 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that our staff were pleasant and helpful and that the job was completed promptly, and that you were satisfied.
Réponse de National Windscreens - Huddersfield
We're happy to hear that you had a positive experience with our speed and efficiency. Thank you for your feedback!
Great
Came out to my car at home. Fitter was really polite and professional, finished the job really quickly and did a fantastic neat and tidy job.
4 juillet 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that the fitter was polite and professional and completed the job quickly and neatly at your home. Thank you for your fantastic feedback!
Réponse de National Windscreens - Huddersfield
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Great service all round
Great service all round, firstly they were happy to come to my work to attempt a repair. Unfortunately the chip had run so I needed a replacement screen. This was ordered and fitting was arranged within a couple of days
8 juillet 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that you were pleased with our service and how we handled the repair and subsequent replacement. Thank you for sharing your experience!
Punctual and friendly service,top class…
Punctual and friendly service,top class work, thanks 👍
23 juin 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear you were very pleased with our punctual and friendly service and top-class work.
Réponse de National Windscreens - Huddersfield
We're happy to hear that we met your expectations! Thank you for your positive feedback; we appreciate it a lot.
The service was quick and friendly.
3 juillet 2025
Réponse de National Windscreens - Huddersfield
We appreciate you sharing your experience with our quick and friendly service! Thank you for your positive feedback, it means a lot to us.
Did a good job but 3 hours is a long…
Did a good job but 3 hours is a long time to wait would have been better done at my address
Self employed people time is very precious
3 juillet 2025
Réponse de National Windscreens - Huddersfield
We appreciate your feedback. We're glad you were happy with the work. We acknowledge that waiting three hours is a long time and that on-site service would be more convenient for self-employed individuals.
terrible experience overall
Poor appointment availability. Poor communication skills from staff. One staff member was rude from the onset for no apparent reason.
Also damaged the interior of my car, scratching the trim and leaving debris everywhere. Would absolutely not use this company for such a terrible experience again - the only reason I did in the first place is because I was forced to by my insurer.
30 juin 2025
Réponse de National Windscreens - Huddersfield
We regret your experience. We're sorry about the appointment availability, communication, and rudeness. We're also concerned about the damage to your car. We'll review this to prevent future issues. Thank you for your feedback.
Really professional service.
Everything was perfect. Really professional service with great staff.
27 juin 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that you received perfect and professional service with great staff.
Réponse de National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Very satisfied …
It was so easy organise and the new windscreen was fitted on my drive. All the insurance claim was done for me.
The quality for the workmanship was spot on.
25 juin 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that organizing your new windscreen fitting was easy and convenient. It's great to know the insurance claim process was handled smoothly for you, and you were pleased with the workmanship quality. Thanks for your positive feedback!
Excellent service
Excellent service, the crack in my windscreen was very small and it was repaired in no time at all in my drive. A very successful result.
23 juin 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that you received excellent service and that the windscreen crack repair was quick and successful.
No problems
20 juin 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback.
Windscreen replacement as per…
Windscreen replacement as per appointment but took 2 hours longer than expected. Also, my rear view mirror was left loose so vibrating when driving. A home callout visit was required to rectify.
13 juin 2025
Réponse de National Windscreens - Huddersfield
We appreciate your feedback and are sorry the replacement took longer than expected. We regret the inconvenience caused by the loose rearview mirror and the subsequent callout. We'll review this to improve our service.
Professional and fast windscreen…
Professional and fast windscreen replacement. I’m very happy with your service. Thank you.
16 juin 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that you were pleased with the professional and fast windscreen replacement service you received. Thank you!
Réponse de National Windscreens - Huddersfield
We're happy to hear that you received quick, high-quality work. Thank you for your positive feedback; we appreciate it!
Excellent and professional work
Excellent and professional work. The gentleman who came was an experienced windscreen fitter Thankyou
2 juin 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that you had such a positive experience! We appreciate you acknowledging the team member's expertise. Thank you for your feedback.
Great service 👏 fixed my motorhome…
Great service 👏 fixed my motorhome windscreen, the 2 lads were really helpful and provided great customer service. 100% recommend
28 mai 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're glad to hear that you were happy with the helpful service provided during your motorhome windscreen repair. We are delighted that you recommend us.
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