National Windscreens were able to give me a timely appointment in Newry, explained the process, length of time to allow for replacement to be fitted and the excess cost I was to pay. After checking th... Voir plus
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Établissement
Changer d'établissementUnit 22, Ashtree Enterprise Park, BT34 1LD Newry, Northern Ireland, GB
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Lisez les avis des autres
Service was quick and very good, straightto your house, doesn't matter if you have a roof over your car or if it's raining, they come prepared for it all. The staff is very friendly, professional and... Voir plus
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Absolutely brilliant experience! My rear view mirror fell off & I was told by my car manufacturer I needed a new windscreen. Called these guys & they had my car back to the way it was, not a problem,... Voir plus
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Very straight forward,booked an appointment online to attend the Newry branch for 2 days later then got a phonecall to say they could come to my house the next morning to replace it which suited bette... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Newry
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 22, Ashtree Enterprise Park, BT34 1LD, Newry, Northern Ireland, Royaume-Uni
- 028-7100-1051
4,8
Excellent
175 avis
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Work done on agreed date and no…
Work done on agreed date and no complaints about quality of work or cleanliness of the finish.
10 mai 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Would reccomend
Came to my house to replace my windscreen which saved me time .The fitter was friendly and punctual , he did a good tidy job .Well pleased .
24 avril 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service fast
18 avril 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The guy who fitted the windscreen was…
The guy who fitted the windscreen was brilliant. He was friendly, professional and did the job quickly and without fuss. I did think the excess fee of £75.00 was cheeky.
14 avril 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
High recommendation
Highly recommend National Windscreens. Arrived in time advised and repair carried out promptly.
7 avril 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Newtownbreda TESCO replacement
The guys were very obliging.
I suggested an alternative covered location outside Belfast due to the unrelenting rain. They met me there at the the suggested time.
And then the large front window of my car was reasonably promptly replaced. They even suffered all the questions I had about the process!
28 mars 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good communication, quick and efficient
I was easy to make the appointment booking, and I was reminded of the booking on the day prior to it. The technician (Sam) confirmed a time early on the morning, and kept me well informed of a small delay when it arose.( Nobody minds a small delay if there is good communication.) The actual replacement was quick and eefficient.
23 mars 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fast and efficient service
7 février 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback,
Thank you again. Kind regards,
National Windscreens
A job well done
National Windscreens were able to give me a timely appointment in Newry, explained the process, length of time to allow for replacement to be fitted and the excess cost I was to pay. After checking the car in, they arranged for a taxi to take me into town and contacted me when work was completed. A job well done 👏
30 janvier 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Arrived when advise fast and efficient…
Arrived when advise fast and efficient service. Very friendly and pleasant fitter. Also windscreen replaced with the correct specification screen
12 octobre 2022
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
The guy phoned me early in the morning…
The guy phoned me early in the morning to give me an approximate time he'd be here and fulfilled it. Very efficient when he arrived and had the windscreen replaced in about 45 minutes. Excellent service.
17 janvier 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Job well done 👍
Agent turned up on time, quick, clean tidy job, obviously an experienced hand.
13 janvier 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Booking was very easy and…
Booking was very easy and straightforward. Sam rung myself and kept me up to date on what time he would be at my house.
He was on time, courteous and did a great job.
3 janvier 2023
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very efficient job
Very efficient job. Carried out like they said. In the time frame stated. Staff friendly and very easy to talk to. Good tidy job. Very pleased with my new windscreen.
31 décembre 2022
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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