Recieved a windscreen replacement in the Omagh shop. They couldn’t be more helpful and dead on, and were very accommodating to me. A great team who had the windscreen replaced quicker than expected. R... Voir plus
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Établissement
Changer d'établissementUnit 30, Gortin Road, BT79 7HX Omagh, County Tyrone, GB
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Very good choice for appointments unlike other similar companies. However on recipet of the car I found a lot of debris on the dash and inside the car. Overall the service was ok but could have been b... Voir plus
L'entreprise a répondu
Booking method was very easy, national windscreens kept in good contact via appointment messages etc. straight forward on day.
L'entreprise a répondu
Easy to arrange an appointment. Speedy installation of new front windscreen which due to camera had to be fitted in the workshop about 20 minutes drive from our home - easy to find. Waiting area... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Omagh
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 30, Gortin Road, BT79 7HX, Omagh, County Tyrone, Royaume-Uni
- 028-7100-1053
4,8
Excellent
131 avis
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Réponse de National Windscreens - Omagh
We are so pleased to hear that you experienced excellent service and found our team members to be so welcoming and supportive. Thank you for your wonderful feedback!
Chris the manger was very helpful and…
Chris the manger was very helpful and took time to explain the process and even made me coffee and to top it off with some cakes.
19 septembre 2026
Réponse de National Windscreens - Omagh
We're so glad to hear that our team provided such excellent service and made your experience enjoyable. We appreciate you sharing your positive feedback!
Booking method was very easy
Booking method was very easy, national windscreens kept in good contact via appointment messages etc.
straight forward on day.
11 septembre 2026
Réponse de National Windscreens - Omagh
We're so pleased to hear that your booking method was easy and that you were kept well-informed with appointment messages. It's great to know everything was straightforward on the day!
Réponse de National Windscreens - Omagh
We are so pleased to hear that you found our technician to be helpful and friendly. We truly appreciate your positive feedback!
Great efficient job first clas staff.
19 août 2026
Réponse de National Windscreens - Omagh
We are so pleased to hear that you experienced such an efficient job and found our staff to be first class. We truly appreciate your positive feedback!
Good Windscreen Repair Service
The windscreen repair was completed quickly and efficiently. It was easy to book an appointment. I’m satisfied with the service.
19 août 2026
Réponse de National Windscreens - Omagh
We're so pleased to hear that your windscreen repair was completed quickly and efficiently. It's wonderful that booking an appointment was easy and that you're satisfied with our service!
Recieved a windscreen replacement in…
Recieved a windscreen replacement in the Omagh shop. They couldn’t be more helpful and dead on, and were very accommodating to me. A great team who had the windscreen replaced quicker than expected. Really appreciate their service. Thank you.
14 août 2026
Réponse de National Windscreens - Omagh
We're delighted to hear about your positive experience at our Omagh shop! It's wonderful that our team was helpful, accommodating, and replaced your windscreen quicker than expected. We truly appreciate your kind words.
Réponse de National Windscreens - Omagh
We're so pleased to hear that you experienced great service and good communication. Thank you for your wonderful feedback!
Very professional and friendly
15 juillet 2026
Réponse de National Windscreens - Omagh
We are so pleased to hear that you found our team to be very professional and friendly. We truly appreciate your kind words.
Replacing a cracked windscreen
I found the gentleman with whom I dealt courteous, polite and helpful. I had my windscreen replaced in three hours and I was contacted that it was ready for me to collect. I was also advised not wash the replacement for 48 hours so that it would be sufficiently dry before putting water on it.
13 juillet 2026
Réponse de National Windscreens - Omagh
We're delighted to hear that you found our colleague courteous, polite, and helpful. It's great to know your windscreen replacement was completed efficiently and that you received clear aftercare advice. Thank you for your positive feedback!
Excellent Service
The entire service from booking a slot to picking my car up after the repair was very professional. The staff were friendly and helpful.
29 juin 2026
Réponse de National Windscreens - Omagh
We're so pleased to hear that your entire service, from booking to picking up your car, was very professional. It's wonderful that you found our staff friendly and helpful.
Fair but could be better…
Very good choice for appointments unlike other similar companies. However on recipet of the car I found a lot of debris on the dash and inside the car. Overall the service was ok but could have been better.
22 juin 2026
Réponse de National Windscreens - Omagh
We appreciate your feedback and are glad you found our appointment process convenient. We're sorry to hear about the debris found in your car and will address this with our team to improve our service.
Very pleasant & efficient staff -only…
Very pleasant & efficient staff -only had to take day off work to leave car in & collect would have given service 5 stars
25 juin 2026
Réponse de National Windscreens - Omagh
We appreciate your positive feedback! We're glad to hear our staff were pleasant and efficient. Thank you for your kind words.
Excellent service.
Easy to book the appointment. The person doing the work came to my house and did the replacement with a minimum of fuss and exactly when they promised to be there. Excellent service.
19 juin 2026
Réponse de National Windscreens - Omagh
We are so pleased to hear that booking your appointment was easy and that our service was excellent. We're glad our team arrived exactly when promised and completed the replacement with minimum fuss. Thank you for your positive feedback!
Excellent service
12 juin 2026
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Very good service
15 juin 2026
Réponse de National Windscreens - Omagh
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Speedy service
Speedy service, got window fixed the next day, easy to arrange. Many thanks
9 juin 2026
Réponse de National Windscreens - Omagh
We're so pleased your window was fixed quickly and easily. Thank you for your kind feedback!
Easy process
Had a great experience staff in the Omagh Depot were fantastic helpful friendly and hard working. Only bump in the road was that the system wouldn’t accept my payment but phoned and it was sorted by helpful local staff
7 juin 2026
Réponse de National Windscreens - Omagh
We're so glad to hear you had a great experience with our Omagh team! We appreciate you highlighting their helpfulness. We're also pleased our local staff could resolve the payment issue quickly. Thank you for your kind words!
Réponse de National Windscreens - Omagh
We appreciate you sharing that our team was fast and hassle-free. We are so happy you were pleased!
Workmanship was excellent and staff…
Workmanship was excellent and staff polite. Unfortunately the facilities were well below parr. Waiting area and toilet need a good clean. Also no tea/coffee machine when having to wait for considerable time.
19 mai 2026
Réponse de National Windscreens - Omagh
We appreciate your feedback. We are concerned to hear about the facilities and will address the cleanliness and lack of refreshments.
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