Technician gave use prior notice of his arrival, came ontime, Even though it started to rain heavily he completed the job. Extremely Pleased.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Flockton Park, Holbrook Industrial Estate, S20 3FF Sheffield, South Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kieran at National Windows in Sheffield was absolutely spot on. He gave me the upmost respect and helped when I had 2 issues back to back with my windscreen. He worked to make sure i was sorted... Voir plus
L'entreprise a répondu
Really quick and slick in terms of the service. The technician arrived when expected and called me before to let me know he was nearly with me. The repair was really quick and it was clearly expla... Voir plus
L'entreprise a répondu
The operative was prompt and professional. Before leaving he reminded me not to take the car through a car wash, until the windscreeen adhesive was firmly set. My only complaint is that he put my hand... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Sheffield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 4 Flockton Park, Holbrook Industrial Estate, S20 3FF, Sheffield, South Yorkshire, Royaume-Uni
- 0114-345-0553
4,7
Excellent
751 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de National Windscreens - Sheffield
We appreciate you letting us know that we did a brilliant job, quickly, and cleanly! We are so happy you were pleased with our work and would recommend us.
Nice guy who did the job
Nice guy who did the job. Couldnt have asked for more. Bloody good service.
4 mai 2026
Réponse de National Windscreens - Sheffield
We appreciate your positive feedback! We are so happy to learn that you were pleased with the technician and the bloody good service.
Réponse de National Windscreens - Sheffield
We appreciate you sharing that our process was clear and our staff was friendly and informative!
Mixed experience
Slick booking system but does not let you query anything. Unable to speak to anyone.
Windscreen replaced fine but they broke my sun visor and didn’t mention it.
24 avril 2026
Réponse de National Windscreens - Sheffield
We appreciate your feedback. We regret the issues with our system's query function and communication. We're sorry about the sun visor and will investigate how this occurred.
Completion in a very short time
Completion in a very short time, good standard of work, clean and tidy.
location was difficult for me but they were helpful with local knowledge of where to go and spend a few hours whike waiting. I went to Rother Counter y park just 28 minutes walk and rented a bike..
27 avril 2026
Réponse de National Windscreens - Sheffield
We're happy to hear that the work was completed quickly and to a good standard, and that our team was helpful. We appreciate you taking the time to share your positive experience.
Clear easy to follow instructions…
Clear easy to follow instructions regarding appointment.
Pleasant lads at office prompt job.
27 avril 2026
Réponse de National Windscreens - Sheffield
We appreciate you taking the time to leave us feedback. We're so happy to hear that you found the appointment instructions clear and the service prompt!
Réponse de National Windscreens - Sheffield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Réponse de National Windscreens - Sheffield
We appreciate you taking the time to share your experience with us! We are happy to hear that you were satisfied with our service.
First class experience and excellent…
First class experience and excellent repair all fully explained
15 avril 2026
Réponse de National Windscreens - Sheffield
We appreciate you sharing that you had a first class experience and the excellent repair was fully explained! We are so pleased.
A Worthwhile Experience!
Booking process is easy and simple. There is obviously a time lag to ensure they have the right glass for your vehicle. Great welcome and you can see what they are doing and how they carry out the work which is reassuring. The handover afterwards was first class with clear instructions on dos and donts for three days. Well done!
2 avril 2026
Réponse de National Windscreens - Sheffield
We appreciate you sharing your feedback. We're happy to hear that the booking process was easy and simple. It's great to know you were reassured by seeing how we carry out our work and that the handover was first class. Thank you!
The guys went the extra mile in…
The guys went the extra mile in sourcing my windscreen due to a mix up with my personalised registration. Thank you guys
16 avril 2026
Réponse de National Windscreens - Sheffield
We appreciate your positive feedback! We're happy to learn that our team went the extra mile to source your windscreen despite the registration mix-up.
Bad finish
The small crack is just as visible and looks exactly the same as it did when I took it in! It’s supposed to look a lot better and be barely visible but that is not the case.
3 avril 2026
Réponse de National Windscreens - Sheffield
We appreciate your feedback and time. We're sorry the repair didn't meet expectations, and the crack's visibility remains an issue. We'll review this to improve our service.
Nice and fast
6 avril 2026
Réponse de National Windscreens - Sheffield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Good experience
Good experience. The replacement of my windscreen took less than 2 hours.
13 mars 2026
Réponse de National Windscreens - Sheffield
We're glad you had a good experience, and we appreciate you taking the time to leave us your feedback. We're happy the replacement was quick.
Quick and easy
2 avril 2026
Réponse de National Windscreens - Sheffield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Sheffield
We regret the delay and damage. We'll review this to improve our service. Thanks for your feedback.
Wonderful service
Great customer service & kept well updated before and during repairs. Repairs done in a timely manner as well
28 mars 2026
Réponse de National Windscreens - Sheffield
We appreciate your positive feedback. We're happy to learn that you received great customer service and were well-informed throughout the repair process, and that the repairs were completed promptly.
Réponse de National Windscreens - Sheffield
We appreciate you sharing that our work was efficient and great! We are so happy you were pleased with our team's service.
Réponse de National Windscreens - Sheffield
We appreciate you sharing that our service was well-organized, efficient, and effective! We are so happy you were pleased with us.
Got my windscreen replaced for range…
Got my windscreen replaced for range rover evoque. Excellent service. Highly recommended
25 mars 2026
Réponse de National Windscreens - Sheffield
We're happy to hear that you had an excellent service experience with your Range Rover Evoque windscreen replacement. Thank you for your recommendation!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.