The engineer is very nice and helpful during the booking and scheduling. The only concerns is there is some chip glass inside my car, which is quite dangerous for my family when they clean up the fro... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement562 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB
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Lisez les avis des autres
Friendly communicative staff, both front of house and mechanics who worked on the car. Comfortable, clean waiting area, free tea and coffee. Please note - this is the second different review questi... Voir plus
L'entreprise a répondu
Excellent experience all streamlined & easy. I booked my service online make payment & drop-off my car at given booking slot. They have spacious customer waiting area & It was quick within 2 hours eve... Voir plus
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Excellent service. Kept me informed all the way through process. The Admin/Office were extremely helpful and arranged an early time slot. Technician was very polite and prompt. Would highly recommend... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Slough
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
562 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, Royaume-Uni
- 01753-415-216
4,2
Bien
961 avis
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Easy experience
Easy experience. Nice to be able to wait in an air conditioned room with drinks whilst the work was being completed.
24 juin 2026
Réponse de National Windscreens - Slough
We're so pleased you had an easy experience! We're happy to hear you enjoyed waiting in our air-conditioned room with refreshments while the work was completed. Thank you for your positive feedback!
The technician arriverd more or less…
The technician arriverd more or less when he said he would. Got on with the job with no hassle no drama and finished and tidied up what seemed to in quick order. I'm very pleased.
18 juin 2026
Réponse de National Windscreens - Slough
We appreciate your positive feedback. We're happy to hear that our technician arrived as expected, completed the job efficiently, and left the area tidy. We're glad you're very pleased with the service.
Windscreen replaced efficiently and on…
Windscreen replaced efficiently and on time. Staff were polite and friendly.
16 juin 2026
Réponse de National Windscreens - Slough
We're so pleased your windscreen replacement was efficient and timely. Thank you for your kind words!
Réponse de National Windscreens - Slough
We are sorry about the windshield. We are looking into this.
Great communication and all round very…
Great communication and all round very professional and courteous service.
16 juin 2026
Réponse de National Windscreens - Slough
We're so pleased you experienced great communication and professional, courteous service. Thank you!
Réponse de National Windscreens - Slough
We're so happy you had a positive experience and found our staff friendly. Thank you for your feedback!
I recently had my car windscreen…
I recently had my car windscreen replaced and I am very happy with the service. The whole process was smooth and professional from start to finish. The technician arrived on time, completed the replacement efficiently, and the quality of the work was excellent.
The staff were friendly, helpful, and kept me informed throughout. Everything was completed as expected, and my car was left clean and tidy afterward.
I would definitely recommend this company to anyone needing a windscreen replacement. Thank you for the great service!
15 juin 2026
Réponse de National Windscreens - Slough
We're happy to hear that your car windscreen replacement was a smooth and professional experience! It's great to know the technician was on time and efficient, and that the quality of work was excellent. We appreciate your recommendation!
Pleased customer
Good welcome and work completed in good time.
Communications were really good both to confirm times the dy before and re completion of work. Also car left in a very clean condition
13 juin 2026
Réponse de National Windscreens - Slough
We're delighted to hear you received a good welcome and that the work was completed promptly. We're also pleased our communication was good and your car was returned clean.
Everything was perfect
Everything was perfect, if they hasn’t delayed to start work on my car. But the end result was good. They done pretty clean and tidy job. Specially staff was good to help u out for anything u ask.
5 juin 2026
Réponse de National Windscreens - Slough
We're glad to hear the end result was good and our staff provided excellent assistance. We appreciate your feedback regarding the delay.
Was very pleased with the quality of…
Was very pleased with the quality of the windscreen refit. Staff very friendly. A great area available to work or relax while you are waiting.
5 juin 2026
Réponse de National Windscreens - Slough
We're so pleased you were happy with the quality of your windscreen refit and found our staff friendly. We appreciate your positive feedback!
Staff were very helpful and friendly
Staff were very helpful and friendly, waiting room had space to sit and log on for work on laptop (with wifi). Waiting space was clean and welcoming.
Wasn’t what I expected and was so grateful to have this during the wait time.
1 juin 2026
Réponse de National Windscreens - Slough
We're so glad to hear our staff were helpful and friendly, and that our waiting area provided a comfortable space for you to work. Thank you for your kind words!
Very friendly Technician and very quick…
Very friendly Technician and very quick to replace my windscreen.
29 mai 2026
Réponse de National Windscreens - Slough
We're delighted our technician was friendly and replaced your windscreen quickly. Thank you for your feedback!
Great Service!
30 mars 2026
Réponse de National Windscreens - Slough
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Fantastic experience
Easy to book, to contact. Had a polite technician coming to my place, no hassle and all done perfectly. Thank you!
I hope to never have cracked windscreen again, but if it happens, I know who to call.
18 décembre 2025
Réponse de National Windscreens - Slough
We are so pleased you found our booking process easy and our technician polite and efficient. We appreciate your kind words and look forward to assisting you again if needed!
Réponse de National Windscreens - Slough
We appreciate your kind words about our service!
overall great
overall great, I worked upstairs. way better than Autoglass etc.
The only feedback is that the appointment tim moved couple times, please try to stick to the original one
15 mai 2026
Réponse de National Windscreens - Slough
We're so glad you had a great experience! We appreciate your feedback regarding the appointment time changes and will work to improve our scheduling.
Réponse de National Windscreens - Slough
We are so pleased we could start your service right away! Thank you.
Last minute cancellation
My appointment was cancelled only when I had arrived at the depot
7 mai 2026
Réponse de National Windscreens - Slough
We sincerely regret the inconvenience this caused you. We are reviewing this.
Very swift service with good communication but cancelled twice.
Great once they came but it was cancelled twice.
8 mai 2026
Réponse de National Windscreens - Slough
We're glad you enjoyed it! We regret the prior cancellations and appreciate your feedback.
Very easy drop off and pick up process.
7 mai 2026
Réponse de National Windscreens - Slough
We appreciate you letting us know the drop-off and pick-up process was easy! We are so happy you were pleased with our service.
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