I had a second windscreen fiited today at slough after a disastrous 1st one was put in.as soon as I drove away I knew id had a good job done.the acoustics where so much better.id like to personally th... Voir plus
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Établissement
Changer d'établissement562 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB
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Lisez les avis des autres
Friendly communicative staff, both front of house and mechanics who worked on the car. Comfortable, clean waiting area, free tea and coffee. Please note - this is the second different review questi... Voir plus
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The engineer is very nice and helpful during the booking and scheduling. The only concerns is there is some chip glass inside my car, which is quite dangerous for my family when they clean up the fro... Voir plus
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Excellent experience all streamlined & easy. I booked my service online make payment & drop-off my car at given booking slot. They have spacious customer waiting area & It was quick within 2 hours eve... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Slough
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
562 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, Royaume-Uni
- 01753-415-216
4,2
Bien
963 avis
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Good communication
Good communication
Service great
Easy app
Gentleman was very polite
Very helpful
I am very happy
No complaints
14 janvier 2026
Réponse de National Windscreens - Slough
We appreciate your positive feedback! We're so happy to hear about your great service experience, the easy app, and the polite and helpful gentleman. We're glad you're happy!
Very helpful. Good facilities.
Very helpful. Gave me an eta when i gto there. Work carried out within time frame.
12 janvier 2026
Réponse de National Windscreens - Slough
We're happy to hear that our team was helpful and efficient, completing the work within the estimated time. Thank you for your positive feedback!
Replacement wind screen
Did a brilliant job.they had a very comfortable rest area for customers with coffee making facilities.Xx
8 janvier 2026
Réponse de National Windscreens - Slough
We're happy to hear that you were satisfied with the service you received and that you found our customer rest area comfortable and convenient. We appreciate your feedback.
Ford Ranger Wild Track
ford ranger windscreen done in literally 2 hours
fantastic service Slough Branch extremely helpful and Professional staff
9 janvier 2026
Réponse de National Windscreens - Slough
We're happy to hear that you had a fantastic service experience at the Slough branch! We appreciate your positive feedback regarding our team's helpfulness and professionalism and the quick completion of the job.
Windscreen professionally replaced.
The windscreen was replaced at the Slough centre and was done within the time specified. Very pleased with the service I received.
There is a comfortable waiting area with a drinks machine.
17 novembre 2025
Réponse de National Windscreens - Slough
We're happy to hear that the windscreen replacement at the Slough centre met your expectations and was completed promptly. We're also glad you found the waiting area comfortable. Thank you for your positive feedback!
On time
On time
Good experience with the team, calm and healthy communication
Excellent and satisfying the job
7 janvier 2026
Réponse de National Windscreens - Slough
We're happy to hear that you had a good experience with our team and that you were satisfied with the work. We appreciate your positive feedback!
Not satisfactory service
The replacement windscreen which was provided was not the exact manufacturer quality windscreen. This is the second occasion I have encountered the same issue having to have the windscreen replaced some 7months previously.
31 décembre 2025
Réponse de National Windscreens - Slough
We appreciate you bringing this to our attention. We're sorry to hear that the replacement windshield wasn't up to your expectations and that you've had similar issues before. We'll look into this to ensure better quality control.
Réponse de National Windscreens - Slough
We're happy to hear that the work was completed quickly and to your satisfaction. Thank you for your positive feedback; we appreciate it!
Very helpful and informative staff who…
Very helpful and informative staff who knew exactly what would happen.
2 janvier 2026
Réponse de National Windscreens - Slough
We appreciate your feedback and are happy to hear our staff was helpful, informative, and knew exactly what to expect during your experience.
Rees is honest technician
Rees is honest technician. He is a professional individual. Hence why I am giving him maximum rating. My previous experience was not good with national windscreen but this time I felt lucky that above named engineer changed windscreen on my vehicle. Thank you Rees
1 janvier 2026
Réponse de National Windscreens - Slough
We're happy to hear that you had a positive experience this time. We appreciate you acknowledging the technician's professionalism and honesty. Thank you for your high rating and valuable feedback.
Receptionist was great humble great…
Receptionist was great humble great customer service and it was done in good time happy with everything.
24 décembre 2025
Réponse de National Windscreens - Slough
We appreciate your positive feedback! We're happy to hear that you received great customer service and that everything was completed in good time.
Got an appointment quickly & was done…
Got an appointment quickly & was done in the specified time
19 décembre 2025
Réponse de National Windscreens - Slough
We appreciate you sharing! We're so happy you got an appointment quickly and that it was completed in the specified time.
The staff was very polite and looked…
The staff was very polite and looked after me while I waited for my car to be repaired
19 décembre 2025
Réponse de National Windscreens - Slough
We appreciate you taking the time to leave us such positive feedback. We're happy to hear that our staff was polite and looked after you.
Good job done
Good job done, only car was covered in glass had to drive to car wash and cut my hands to get it vacuumed would have been nice to had done before driving it
11 décembre 2025
Réponse de National Windscreens - Slough
We're glad the job was good. We apologize for the glass and the inconvenience of having to clean it yourself. We'll address this to ensure better preparation in the future.
National Windscreens at Slough branch
National Windscreens at Slough branch, last week were fast and efficient, friendly and professional .. would recommend, thanks !
12 décembre 2025
Avis spontané
Réponse de National Windscreens - Slough
We're happy to hear that you found our team fast, efficient, friendly, and professional. We appreciate your recommendation and thank you for your positive feedback!
Réponse de National Windscreens - Slough
If you would like us to look into this, please contact us with your details, at:
CustomerRelations@NationalWindscreens.co.uk
Very good customer service
11 décembre 2025
Réponse de National Windscreens - Slough
We appreciate you taking the time to share your experience. We're happy to hear that you received very good customer service. Thank you!
Great service
Very good service as i was able to drop my car and pick it up on the same day. They did a great job on my car windscreen.
5 décembre 2025
Réponse de National Windscreens - Slough
We appreciate your positive feedback! We're happy to hear that you were able to drop off your car and pick it up on the same day. We're glad we did a great job.
Fantastic customer service from start…
Fantastic customer service from start to finish! I had the windshield on my Tesla Model 3 replaced in under 3 hours, which was incredibly efficient given the calibration usually required. The team was professional, communicated well, and got me back on the road much faster than expected. Highly recommended.
9 décembre 2025
Réponse de National Windscreens - Slough
We appreciate you sharing your fantastic experience! We're happy to hear that our team provided professional and efficient service, getting you back on the road quickly with your Tesla Model 3.
Fast n efficient.
Very fast n efficient. The wrong windscreen was ordered for my car by national windscreens. Fortunately it was an upgraded screen and it was fitted with no added cost. Would have been 5* but some excess glass was left all over my dashboard for me to hoover up.
4 décembre 2025
Réponse de National Windscreens - Slough
We're glad the upgraded windscreen was fitted without extra cost. We appreciate your feedback and are sorry about the glass left on your dashboard. We will address this to ensure a better experience in the future. Thank you.
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