Nationwide Bus Charter Avis 

236
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

We are a non-profit breast cancer patient advocacy and education organization that rented a bus from nationwide and had it wrapped with our design by them to drive cross country over three weeks with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Couldn’t have asked for a better experience. My family and supporters took the charter bus from New Jersey into Manhattan for my fight at Madison Square Garden, and everything went perfectly. The bus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience using Nationwide Bus Charter for an employee trip to a trade show. Everything went smoothly from start to finish. The bus was comfortable, the driver was professional and fri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dear Nationwide Bus Charter, My group wanted to me to convey their thanks for accommodating our charter trip to Splish Splash. They were happy with your service, including the clean and cool feel of t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de location

Écrit par l'entreprise

We are a nationwide charter bus rental company, providing an affordable and safe transportation option for your next event.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(236)

48 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Dishonest & Horrible Customer Service

I was provided a quote for a trip from NC to FL for over 100 guests. The quote was agreed upon and therefore converted to a contract between Nationwide Bus Charter and myself. I was then contacted stating that the price provided wasn't correct and the cost was double. The quote from the contract wasn't honored and there was no resolution provided by the company aside from a refund of the deposit. The whole experience with the company was dreadful and I would never recommend anyone to use this company.

18 juillet 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Hi Tessa,

Thank you for your feedback and for bringing this matter to our attention. We sincerely apologize for the confusion caused by the pricing error during your recent inquiry. Unfortunately, a system glitch resulted in you receiving an incorrect quote, which does not reflect our standard of service or accuracy.


We understand how frustrating this must have been, and we take full responsibility for the inconvenience it caused. Our team has since addressed the technical issue to ensure this does not happen again in the future.

Your experience matters to us, and we’d appreciate the opportunity to make things right. If you’re open to it, we’d love to offer $1000 credit on your next trip as a token of our apology and hope to restore your confidence in our service.

We have responded to you multiple times on every platform and are willing to work with you on this trip.

Thank you again for your feedback — it helps us improve.

Best regards,


Tessa and Courtney,

We’re glad we could deliver your trip as promised, with a $1,000 discount to make it special. Thanks for letting us be part of your travel plans!

Best regards,

Noté 4 sur 5 étoiles

Was pretty good but could have been great.

I informed him about the bathroom stop as the company suggested and the driver gave me a hard time about stopping for a quick rest stop on the way there and back because it wasn't on the itinerary.. but he did stop afterall, but chose to stop at an outlet mall which gave an issue with us parking there & everyone had to walk very far to the bathrooms.. This made us very late to our destination.
And there was an actual rest stop right up the road too which would have took about 5 minutes instead.

The bus was supposed to have charging ports and there was only one up by the driver.

And the bus driver was on his phone looking down a lot.. maybe on maps, but we felt that there should have been some sort of navigation thing for him to use that was not his phone..

He did drive very safely thankfully and did check the maintenance under the hood briefly at the last rest stop, on the way home, so we were grateful for that.

The driver was pushing for us to leave a half hour before our departure time because of another job afterwards..

The front of the bus definitely needed to be cleaned too.

The price was excellent. I would choose them again but I'd make sure the bathroom stops would be in the itinerary and that the driver wouldn't be using his phone to navigate as it made passengers nervous.

14 juin 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Jeannie,

Thank you for taking the time and providing us with this feedback as we sincerely apologize for the experience you had with your driver. Your feedback is invaluable to us, and we take every concern seriously.

We are currently reviewing the situation to understand what went wrong and to ensure that such incidents do not occur in the future. Please rest assured that we are taking appropriate steps to address the issue.

We are happy to hear that you would work with us in future for your next trip.

Noté 5 sur 5 étoiles

Exceptional Service

We are a Preschool School and We had a fantastic experience with this company! We ordered ten buses, for a field trip to New York Aquarium and they were all in great shape, air-conditioned, and super clean. The drivers were always on time, which was a huge plus, and communicating with our sales manager, Mr. Matt Buscemi, was a breeze. I definitely recommend this company—they truly exceeded our expectations!

5 juin 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for the great feedback and looking forward to working with your school in the future...

Noté 5 sur 5 étoiles

So easy

So easy! It was so easy to work with Nationwide Bus Charters!

2 juin 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for the kind feedback

Noté 4 sur 5 étoiles

The bus driver was great

The bus driver was great, he took a few teachers and a bunch of apprentices to lobby for a bill in NYS. He was very accommodating and polite.
One of the teachers told me that the bus was rattling a lot on the highway.

28 mai 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for the kind review and we will address the maintence issue

Noté 5 sur 5 étoiles

Amazing Service!

My sale representative Jonathon was so beyond helpful and super friendly! He answered all my emails super quickly and was very patient. He was even willing to refund me when I booked the wrong bus even though it was my fault. Very happy with my service and would book a bus with this service another time!!

21 mai 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for the kind feedback

Noté 5 sur 5 étoiles

The driver was so nice!!!

The driver was so nice, made the experience a 10/10. I would definitely take this again!

9 mai 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for the kind feedback

Noté 5 sur 5 étoiles

Great Service and Experience

My friends and I got tickets our daughters to a concert at MetLife Stadium but we were all seated in different areas. We decided to inquire about a bus to take us so we could at least travel together. The price was excellent! Equally important was the bus being very clean with a friendly and accommodating driver. It was worth every penny.

8 mai 2025
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Réponse de Nationwide Bus Charter

Thank you for the kind feedback

Noté 5 sur 5 étoiles

They are the BEST!!!!

They are the BEST! As a wedding and event planner in the area, you always hope to work with vendors who you can trust and are kind. Nationwide Bus Charter is exactly that! They arrived ahead of time, and were right on point throughout the entire wedding day! My clients guests said that they felt safe and comfortable during their rides we well! They are also easy to communicate with, and overall simply amazing! We will be booking with them again and again! :)

4 mai 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for your kind feedback

Noté 5 sur 5 étoiles

Our trip was amazing

Our trip was amazing! Very comfortable ride. We loved how the drivers were early for pick up and drop off. Drivers were very friendly and helpful. We will definitely be booking again for future trips. Jonathan was great helping me out throughout the process.

21 mars 2025
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for your kind review

Noté 5 sur 5 étoiles

Superb service

Drivers were on time, drove safely and efficiently. They got us to our destination on time and were on time for pickup. We have used nationwide many times and will continue to for all of our field trips.

3 décembre 2024
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for your kind feedback

Noté 5 sur 5 étoiles

Successful 2 Day Trip to D.C.

I went a field trip to D.C. with 43 people, including myself. They had the best price of the 10 or so different quotes I received.

Jonathan was super helpful in securing the bus and answering all of my questions. He was also responded very timely to my questions, via email and from phone calls. All of the fees were reasonable and fair.

Our driver, Jonah, was incredibly professional and skilled. He found parking where I didn’t even know there was. His experience was second to none.

I would definitely recommend using Nationwide as your next bus service.

5 décembre 2024
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for your kind feedback

Noté 5 sur 5 étoiles

Great price

Great price. Bus was clean drivers were on time.

12 octobre 2024
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for the kind feedback

Noté 5 sur 5 étoiles

Highly recommend!!!

The communication was stellar! This was for a church event so being able to have the reassurance that everything was set was key to our happiness!

11 août 2024
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Réponse de Nationwide Bus Charter

Thank you for the kind feedback

Noté 5 sur 5 étoiles

Matt did an amazing job helping us with…

Matt did an amazing job helping us with a charter service on such short notice! Really appreciate his professionalism and fast responses! Would be coming here again to book another future service, thank you!

10 septembre 2024
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Réponse de Nationwide Bus Charter

Thank you for the feedback

Noté 5 sur 5 étoiles

We have used Nationwide for trips all…

We have used Nationwide for trips all over NYC. The busses have been clean, always on time, and the drivers courteous!

4 juin 2024
Avis spontané
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Réponse de Nationwide Bus Charter

Thank you for this kind review

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